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  1. Today my Landlord has taken possession of ground that I rent. All my equipment is still there. I am late with my rent - I pay six months in advance and I am a good few weeks late with my payment, but it was paid into their account yesterday. I have been to see them and they have said they still need to take possession, but will give me a decision on Monday as to if I can stay or not. My lease is a Fixed Term Farm Business Tenancy and it's for three years, I am a year into the lease. Please people, is there anything I can do if they turn round and say I cannot have possession back? Please don't read and run - I'm really upset and any kind of help or advice would be most welcome right now.
  2. I don't know if you people can help much, as we are actually in Gibraltar but most of the laws down here a copy and paste from the UK. Long story short we moved into our current apartment in February and to be honest had nothing but problems some of which I have listed below, 1 the shower leaked all over the bathroom floor every time it was used and the tray had a sharp crack in it, this took 6 months for them to fix. and now the drains smell so bad in the shower that we have to keep a glass over the drain hole to keep the smell down. 2 The bathroom tap developed a leak this took 2 months to fix so we had no bathroom tap for that time. 3 The how water tank burst and flooded the apartment downstairs, this was fixed the same day! 4 The fridge is broken it gets no lower than 9 degrees they had someone change the thermostat which made no difference and then sent someone else who said it was fine, we pointed out on many occasions that at 9 degrees was to warm, it was only when we said we would create negative press for them that we finally got a meeting with someone higher up who said he would arrange for a temporary fridge and someone would look properly at it the next week without fail, we got the temp fridge but the old one has still not been looked at. 5 The actual owner of the flat wants the electricity bills and water bills in his name as he uses this place as his residence despite living between Spain and the UK to avoid tax in those 2 countries. 6 We have never seen an inventory of what is supposed to be here. The licence for the apartment has been signed by someone we don't know we are not able to tell who signed it. We asked the agents if we could be released from the lease early they said that they would check with the landlord but did not foresee a problem with it so we started to look for another property, we found another property and then checked with the agents again who confirmed that it is ok and there was not a problem so we agreed to take the other apartment. We told our current agents who then said to come in and they would explain the procedure, which then transcribed that they had not spoken to the landlord and we would have to pay a 250 pound admin fee and we would be liable for the rent if the property was not rented until the end of the licence despite telling us that it was not a problem when we double checked. Where can we go from here? by there attitude and tone to us I would not be surprised if they still have not even contacted the landlord and I wonder if I should contact the landlord myself.
  3. Hi all, and thanks in advance for any help. I have been having issues with my useless landlord for a while now. He's very hesitant to carry out any repairs, and eventually, when /if done, are to a very poor standard. For a year I have been asking him to sort out damp issues, drafty windows, broken back door. Now it has all come to a head. My 8 year old son has been hospitalised with pneumonia. All of a sudden, he wants to get all the work done. Too little too late in my eyes. I am wondering if I have grounds to sue him for causing this health problem with my son? Any advice would be well welcomed. Many Thanks
  4. February 2014 Old landlord sold the block I live in & new LL via a new letting agent informed us that the current AST would be honored & that the deposit would also reflect the changes. Aug 2014 end of AST the new LL asked us to sign a memo of renewal for additional 6 months whilst increasing the rent. LL stated this is not a new contract & that it was only to notify us of the increase. Note 30 days notice was not given. We believe this is now a Statutory Periodic. The council has informed us that planning to refurbish has been received and that we would all need to leave once permission has been granted; anytime around Xmas. I have looked at the deposit with DPS & though it has new LL details it has never been reissued either because of the change of ownership or change of contract . AST to SP etc. Also it states that it was not protected for 40 days even though it was through old LL. Therefore we are awaiting S21 ( not everyone had deposit protected after 30 days). My question would be this because of the negligence of new LL/LA if no one has a contract with new LL is S21 valid? Surely a contract would have to be submitted as evidence in court & as no one has a signed contract with new LL what could that mean ?. Also if deposit through negligence of previous LL but assigned to new LL is 40 days old would that make a S21 invalid? via LA they stated they'd honor the deposit. SUPERSTRIKE LTD when AST becomes SP. Are the other tenants deposits not valid They are with DPS. Finally if it is SP & everyone's rental period starts 5th of the month does that mean 2 months must be given by the 4th of that month; or carry over to next month.Thanks
  5. Hi guys, I really need some advice at the moment as I'm struggling quite a bit here. Firstly, my boiler broke earlier this month, and I contacted my landlord who sent out a Corgi Registered engineer to check it. The engineer told him that the heating element had blown and there was no way it'd be able to be fixed and needed replacing. I'm currently living with my partner and children, and because we're recieving Child Tax Credit he told me to contact Warm Front who would provide a boiler grant to get us a new boiler because he doesn't want to pay £1500 to get a new one. Warm Front sent out too people who did a survey on the 12th August. They asked for my Child Tax Credit award letter, but at the time we couldn't find it. They took other forms of proof and said if there was a problem, I'd be contacted. I'd still heard nothing on the 20th, so I phoned Warm Front and they said the info I'd given them wasn't good enough and they want to see my original CTC award. I told them I still couldn't find it. I was told "Well you better just keep looking for it then won't you". After I got off the phone to them, I contacted HMRC and they agreed to send me a CTC Review 2013/14 form. In the meantime, I'd found a Provisional Child Tax Credit award from 2012/2013. I contacted them about it asking if it'd be acceptable, and the woman I spoke to said yeah that should be fine, so I drove down to Warm Front and handed it in. After she'd photocopied the form, she said she'd arrange an install date and all would be fine. Today I contacted them for an update and was told again that it's not good enough and they want the original form. I told them I can't find the form, but HMRC are sending me a review letter and i'll provide it as soon as I can. They proceeded to tell me that it wouldn't be good enough and unless I provide the original letter, they won't even acknowledge my claim. I contacted my landlord and he just told me to keep at them and that he didn't want to pay the money to get a new one when I could get it for free. He then told me to contact the engineer that came to look at my broken boiler (who I assume my landlord knows) and see if he could have a word with Warm Front to get it pushed through. Problem is, I've had no hot water for nearly a month now and I have children in the house. I'm getting a bit fed up and don't feel that my landlord should be putting me through all this just so he can save a few quid for his own personal needs. I'm having to take my children round to my mums house to bath/wash them which is more than an inconvenience, and neither my landlord or Warm Front seem to be bothered in the slightest. What exactly can I do here? I'm getting pretty stressed out and depressed over the whole thing. Thanks for reading, and sorry for the long post. Any help would be very much appreciated. Paul
  6. Hi, I'm one of two tenants (spouse and I) on an Assured Shorthold Tenancy (AST) agreement whose fixed term ends at the end of the month. The agency recently proposed a new fixed term agreement, but we now want to continue on a Statutory Periodic Tenancy. We are aware of the risks, and are willing to take them. We made it absolutely clear that we are not signing another document (so no agreed periodic tenancy). However, the agents still want to charge us £70 per head (£140 in total) for every six month period of the SPT. They justify this with our tenancy agreement which reads among the obligations of the tenant: "To pay £70 inclusive of VAT per tenant & guarantor for each extension of the Tenancy." When pressed that this would be for no work at all, they replied: I've read a number of posts like 218974-Fees-charged-for-going-into-Statutory-Periodic-Tenancy or 395672-Rollover-To-Periodic-Tenancy (links removed due to insufficient privileges), but I think our case is marginally different: Our lease does not specify what an "extension" is. The agents claim it's not for them. However I cannot see that this actually in my (and not the landlord's) interest to "renew the tenant references" and to "ensure their insurance is still in place". The question is now: what can I do about it? We will definitely contact the Landlord and see if we can work it out with him directly (this may take some time, as I only have postal address). But with respect to the agency - is there a good strategy to move on? Play the delay game: Just do nothing. Is there a fixed interpretation of the term "extension"? (* see footnote) Dispute the fee as unfair (are there precedents)? What are the consequences of non-payment? I mean £140 is a significant amount of money, but probably not enough to being sued out of the house for breach of contract (I can live with two months' notice, or I would not be going for a SPT, but anything shorter would be a pain. Same holds with any kind of legal proceedings). Thanks in advance! Footnote: (*) Ha. Just found the following at the end of the tenancy agreement: This would imply, that a SPT is NOT an extension. But unfortunately I am not a lawyer.
  7. Hi, I'm not sure if I have posted this in the right place as I could not find a forum related to my query. I have just received a 'request for meeting - warning you are at stage one' because I owe a little over one weeks rent. I am fuming, this is the second one I've received, (the first one at the end of August because again I owed just over one weeks rent) I get paid at the end of the month and always make my rent payment on that date. By looking at my rent account they can see that I make regular payments and I feel like they are harassing me. But before I call them I was wondering if anybody knows if they can send these warnings for such a little amount of rent arrears? I always thought it was four weeks arrears? and I obviously don't want to go in all guns blazing if they are allowed to do this. She has said in the letter, 'Despite my previous letter you still have a rent debt of £just over one weeks rent. It is important that we meet to talk about how you will pay this debt. (I have paid two lots of rent since the previous letter, putting me in front until this week) It then says in bold - If you don't keep this appointment o arrange another one and the debt remains unpaid, I will start legal action which could result in you losing your home. The appointment is for the day before payday??? How much sense does this make. Anyway, calmed down a bit now I have typed my frustration If anyone knows if they can send these letters I would be grateful Many thanks
  8. My contract is an AST. The tenancy started on 30/09/2013 and ended on 29/09/2014 as per contract. 2160 pounds paid as deposit at the beginning. An inventory report was apparently taken at the beginning of the tenancy, however it was not signed by me and was not provided to me until 25 days after my move in date. The deposit is held on a TDS. Now to my problems: The contract specifies that " The agent must tell the tenants within 10 working days of the end of the tenancy if they propose to make any deductions from the deposit". The 10 working days deadline has obviously passed but I have not heard back from the agent nor the landlord. I finally managed to get in touch with the agent on Friday 24th of October and was only told that he is waiting for instructions from the landlord and he neglected to answer my question regarding them being in breach of contract. 1) Are they legally still allowed to make any deductions to my deposit considering the deadline for doing so is passed? 2) My communications are through scanned letters emailed to the agent and phone calls to their office. Are these sufficient enough should the issue come to any legal actions? 3) What is the penalty for breaching this term of the agreement? Another point here is that according to the contract " if the tenant intends to dispute any of the deductions, should inform the agent in writing within 30 days after the termination of the tenancy. Failure to comply with this time limit is a breach as rule of TDS". 4) What action should I take now considering how they are not giving me any sufficient information, time frames etc? Deadline for my possible dispute is on 29th of October. And the last point of my inquiry is regarding the inventory check in/check out reports. As I mentioned an Inventory check in report was provided to me 25 days after the start of my tenancy and I was never asked to sign it. Per contract, a check out report was also taken that was paid by me and was arranged through the agency. The quality of these two reports are incomparable! The check in report rarely mentions any details and does not include any photos while the check out report is stating every single bit of deficiency and includes loads of photos and the smallest details. 5) Is this a valid basis of argument for any possible dispute? 6) Can I deny the applicability of the check in report considering everything I just mentioned? Your input is very much appreciated. I apologies if this is too wordy.
  9. I am looking at a flat tomorrow and have a few queries: 1.what basic steps can i take to insure that the person showing me the flat and parting with the deposit and one month rent is genuinely the owner? (the flat is empty and i have heard so many horror stories of tenants subletting or taking loads of deposits of tenants and you all turn up to move in and the property is locked up and the "landlord" is untraceable and your money has gone, [problem] basically!).can land registry help? 2. how will i know if the landlord has consent to let via the mortgage company? 3.the property is empty and newly refurbished, what is deemed as "wear and tear" on the inventory when i move out? can this be disputed via the tenancy protection scheme? 4. will i get notice from the company that my deposit has been protected? what if the landlord fails to do this what shall i do? and how long have they got to protect the money after i move in?
  10. Hello all. I'm currently renting a room from a landlord, and having a few issues. First of all he says that a Council HMO was due to arrive today at 11am he notified me yesterday (Wednesday) giving me 24 hours notice which im fine about and said rooms needed to be tidy for inspection. I rang the council yesterday to report the fact we have 8 people living in 5 bed house, and unrelated, and mentioned a HMO officer was due to come round today, they had no record of this. Today my landlord didn't show and I waited in for them until 1pm, I texted my landlord and telephoned also, he has now responded tonight saying he needs access tommorow at 10am, 12 hours notice? Is this allowed? I have mentioned that he needs to give 24 hours notice, and that I am not happy for him to enter my room, he keeps asking if its okay and that he has a key, but I have still told him no. Am I within my rights to do this? I'm still worried he may enter whilst i'm out tommorow. Also another thing my tenancy agreement states that rent must be paid weekly, and I pay weekly via Standing Order, does the landlord still have to provide a rent book? Advice please.
  11. Hi I recently let a section (shared space) of a commercial retail space. During the talks I asked if there were any major works planned as they had in my lease that I would be liable to share the costs if anything were to happen - I negotiated and capped it off at £4500 because something made me suspicious about it. Then 1.5 months into lease a tenant from above the shops who owns part of the freehold came in quite upset that my landlord was avoiding him - and he stated you've known this is coming for a long time - which she tried to hush him because I was there. This was in relation to the works on the building. Immediately my thoughts were - wtf - Ive been lied to - I asked. Then 1.5 months later I get an email stating that the freehold has voted and works are going ahead and I need to pay a portion. My landlord acted completely surprised and like we're devastated as well - and can't believe this - we may have to stop trade. When I know for a fact I heard the guy say they've known this was coming for a long time. Not only that but now scaffolding will be erected over my shop front for god knows how long. Due to being a new business this could cause me to go under. Do I have any recourse? Can I sue them for not disclosing major works and also get out of my lease? What rights do I have? Ive completely been taken advantage of and unfortunately its my first time at the rodeo and I completely fell for the nice charming lady act. Clearly just that.
  12. Help needed CAggers! I've got a situation on my hand that I need some advice with - I'm a tenant and have been for a few years under a periodic tenancy or month to month. I receive housing allowance and have paid that to the landlord in excess for the years that I've been in residency. The landlord is saying that I owe arrears however, based on the lease we signed when I moved in, the rent I pay the landlord is far in excess to the lease. The landlord wants to serve me notice to say that I am arrears (a section 8) but he claims he wants my employers to pay the arrears as my housing allowance is given to me by them. I find this proposed action a bit of a threat, considering my lease is not signed by my employers but by me! I have already written a LBA but he just keeps harping onthat my housing allowance increase is a rent increase! What do I do now? Serve a claim for my money? All attempts at negotiating has failed.
  13. I need some help, I am writing on behalf of my friend. She moved Italy 3 months ago due to her husband's work relocation, they found a property through an estate agent which they viewed on skype. They liked the property and they paid all the relevant fees by a bank transfer. The property was to be managed by the letting agent. They moved to the UK and they signed the contract for the property the day before their move in date. The contract stated the property was to be fully furnished. The day they moved in they found that the property was empty apart from a fridge freezer and a washing machine and dishwasher neither of which worked. They called the agency immediately and were told that the landlord had arranged a mattress(no bed!) and a sofa to be delivered the following day. The next day a filthy second (or third!) hand sofa was delivered along with a very well used and stained mattress with no springs left. They called the agent and aked for these things to be removed. The agent said this would be done and also that the landlord had ordered a bed base which would be delivered next week. In the meanwhile my friend her husband and son aged 1 slept on the floor for two days after that, they decided to buy all required furniture themselves as the agent had given no indication that this problem would be sorted out.They told the agent they were going to buy the furniture and the agent spoke to the landlord and came back with an offer of £250 to compensate the fact they had to sleep on the floor. Beside the furniture problem, the bathroom had many issues : 1. the shower riser rail was hanging off the wall (fixed 1 1/2 months later) 2. cracked tiles on the floor (fixed 3 months later) 3. 5 cm hole in the bath tub fixed with silicon (fixed 2 months later) 4. a week after arriving at the property they discovered a big leak which was dripping through floor into the kitchen below. (appereantely fixed 1 1/2 months later - not fixed still leaking from the kitchen's ceiling) Downstairs the dishwasher was not working, the oven was not working and the washing machine was not working and they asked to remove the washing machine and replaced it with their own. The landlord replaced the dishwasher and the oven 2 months later. Toilet downstairs flushing button missing and toilet not working (fixed 3 months later). They asked the agent to have a new glazing in the masterbedroom, as there was condensation in the double glazing, still not fixed. The contract has 6 months break clause so, the earliest they can leave is 1st of january 2015 they gave notice 3 days ago ( the flooring fixing was done because of it as they have a toddler that was at serious danger of swallowing pieces of the grout that had broken free, and the toilet downstairs that was basically fixed to avoid the notice). They always paid the rent on time. The question is ... can they move before the 1st january? They never received an inventory nor a gas safety certification.
  14. I have been personally dealing with my landlord for over a year now without any legal support to correct being overcharged for rent at my residence for 11 years. During my tenancy (before march 2013) I was issued with court costs as my landlord made applications to the court to recover rent arrears held on my account. I signed a tenancy agreement for a 1 Bedroom apartment in 2002. The rent was set and I never questioned it (Why would I??). In March 2013, I found out that from the start of my tenancy I was registered as a two bedroom tenant paying rent for a two bedroom accommodation. This came about as I received a letter from the council requesting payments from me to pay for an unused bedroom space. When I notified my landlord they adjusted my rent account to reflect the rent their tenant's would normally pay for a 1 bedroom property. In addition, they also debited payments from my credit balance to cover the outstanding court costs. I didn't agree to any of this nor was a new tenancy agreement issued to me. - (Do I still have a legally binding tenancy agreement contract with my landlord)? I used their complaint procedure to request returning the court costs to my rent account as I believed I should not be held liable. My initial complaint was overruled and was told by my landlord that they were justified in their actions as my rent account still would have been in arrears even after the adjustments. I used my old rent statements, with the correct rent charges to calculate any outstanding arrears before the court applications were submitted and found this not being the case. Again following their complaint procedures, I re-submitted a compliant insisting that the court costs transferred from my credit balance should be returned to my rent account. After nearly a year on, my landlord agreed and confirmed my calculations and produced a gesture of good will (GOGW) of £190 to draw a line in my complaint. I did not agree with the (GOGW) and issued my final formal complaint to return all court cost's. Eventually, (as of last month) my landlord refunded my account with the full court costs suggesting that refunding the full amount was way of compensation to me. I am in desperate need of sound advice as to what rights I have as a tenant, if I am being treated fairly, do I have any entitlement or due compensation, who should i contact for legal advice and generally just being in this position as I feel that my landlord is not being up front with their obligations.
  15. Hi, I am renting a flat under Assured Shorthold Tenancy Agreement. I am not sure my deposit is protected by the landlord. I asked my agent for the same but got no response. I read some where that I can take the landlord to the court. I would like to know whether it is possible to file a case in the court while my tenancy has not ended yet? Thanks
  16. I previously wrote post titled ‘housingbenefit overpayment due to rent free weeks being paid’ 7 days ago. I receivednumber of responses and also tried to clarify a few points. ID6052 may have hitthe nail on the head but the landlord say the arrears refer only to the currentproperty! My last contact with landlord was 2 daysago, Monday, when landlord employee said she would post out to me a printout ofMothers rent account and a few paragraphs as to how they see the rent arrearshave arisen. At least with this it would be something tangible and in writing.The only way the landlord has dealt with this is via 2 calls and 1 visit frommyself to their offices (when I spoke to different member of staff). Haven’treceived this information in writing yet-at time of posting. I did yesterday, speak with my Mother,again 7 days after she, and then I, were made aware of the rent arrears accruedaccording to landlord, as explained in earlier post. Mother told me she had received letterfrom landlord head office demanding that she pay rent account arrears (of over£500) within 3 days or further action will be taken. This is the 1stletter that has been received regarding this problem. No explanation in writingas to how arrears accrued, just a straight forward demand for payment within 3days. How can landlord be allowed to send aletter of demand when they have not even explained fully how they arrears havearisen? Don’t know of each of other 40 affectedtenants have been treated similarly but find the landlords practicedisgraceful. Surely there is protocol which they must follow before sending outdemand for payment? So enraged that a pensioner with health problems and dementia is allowed to be treated this way. Comments welcome.
  17. My mum has been in her Private Rented house for 13 years. Her landlord is a local company who has several managers covering different areas. The house is in a dire state and needs lots of work. The toilet in the bathroom is leaking (been reported but nothing done), the leaking toilet has caused some of the ceiling to fall down in the kitchen and the rest is sagging, the bathroom floorboards are rotten, the downstairs toilet doesn't flush, the back door is difficult to open and close (made of wood), most of the window frames (wooden) are completely rotten and my mum can't open several of them, My mum never wants to make a fuss so I contacted the Landlord Manager by email. He told me to get my mum to contact him which she has now done (although she is not happy with me. Manager told her that she is responsible for the leaking toilet and the kitchen ceiling which I don't think is right. He also said that he has sent someone out several times to measure up for new windows but there is never anyone home (this cannot be true as my disabled father never leaves the house) and that the bathroom is getting replaced (but he told me this last year) and still has not been done. Can anyone give me any advice on what I can do?
  18. I started renting the property in 2008, AST tenancy UK. During that time my landlord issued 3 section 21's (every time I complained or asked for work to be done!) then changed his mind when I was given an eviction order. Rent was paid in full. Deposit was never protected, when I challenged this in court he refunded my deposit and re issued s21 I received an eviction notice and an eviction date for March, however, in February my landlord emailed me and stated that I could remain in the property (he had done this before). I found out on the day of the eviction that he had not cancelled the bailiff eviction and had to go to court with the emails I had received from him to try and stop it. Unfortunately he did not attend court and was not replying to anybody and there was nothing the judge could do to sop it because he was not there and I was evicted. He used a property management team and they were there when I was evicted. They could not contact my landlord and said that I would have to come back later in the week and remove my property, however, when I tried there was always some excuse as to why this guy could not make it (he was on holiday or had other work on).This went on for around 4 weeks with me constantly txting to arrange to collect my things. (txt's have been kept) Eventually he said that I was not allowed back in the property so his company could pack my stuff up and deliver it for £600. I asked if I could get my own people to do it but he said that I would still have to pay him to be there (a full days wages, which I think was £300, so I might as well use his company.) I agreed to this until I got a phone call from a former neighbour saying that people had been in my property and there were a number of bin bags outside in and around the bin and that passers by were going through them and she realised it was my belongings and not rubbish. Among the items she managed to save were my sons toys, medals, some of my jewellery and clothing. When I confronted the property management guy (I will call him Mr Z) he became very abusive and sent me txt's asking if he should just get rid of my belongings then. I called Shelter who advised that he had to give me access to my belongings and he could not charge for this, also that I could take my landlord to court for not protecting my deposit and to use this if he became difficult. After advising him of this he arranged for somebody to pack and collect my belongings (I personally think he over charged me but I just wanted my stuff back as it was now June). My things were delivered and put into storage. I have just returned from holiday and because I work away a lot I have just got the rest of my things out of storage only to find a number of things broken and missing. The broken things I am not that bothered about, at least they can be accounted for. Some semi valuable jewellery is missing but what has really angered me most is that my child's items are missing. Some sentimental items and some valuable and expensive items. My question is, can I do anything about this and will it cost me a fortune to take my landlord to court? I know that it is my word against Mr Z and his employees as to what was in the house but he would not give me access to my belongings which would have prevented this and he disposed of my belongings which he knew he was not allowed to do. Any advice would be much appreciated.
  19. Hi all, We ended our tenancy early (with landlords agreement we have a signed deed of surrender). We owe the landlord a few days rent which we agreed to pay. When we asked initially for details of the deposit scheme the LL had used we received no response. We have written three times to ask for the information to no avail. The LL has now sent us some cash but has deducted over £260 for various 'issues' all of which we would strongly contest. Points: 1. AST from 2012 2. contract states deposit scheme will be used although not which one 3. no inventory completed 4. we have vacated the property (in very good condition and we did take some photos as evidence). LL is now saying our money was not put in a deposit scheme because we refused to pay the £25 admin fee. LL has made this up and is now saying this after a month of us trying to get our deposit back. We have previously rented and all our other landlords used a deposit scheme and we got all of our deposit returned with no problems. We had assumed that our money was safe and maybe the LL had overlooked sending us the paperwork. LL also has numerous other properties that they rent. Is our only option to take the LL to court? If so any advice would be gratefully received.
  20. My friend’s tenancy agreement ended at the end of June and she vacated the property, fulfilling all contractual obligations for professional cleaning and returning keys. The circa £800 deposit is held with the DPS and my friend has still not had any of it returned due to the landlord disputing £70. After my friend moved out the landlord claimed costs for sending 2 x letters @ £25. Unreasonably these letters were sent on consecutive days. One regarding rent being 3 days late (the first time rent was ever late and it was paid within that week). The second letter was because the landlord had tried to enter the property to show a new tenant, without permission, and the keys were in the other side of the locked door, which prevented her entering. The landlord also claims she needed to paint a coloured wall and was charging £20 for paint. The wall was this colour when the landlord purchased the property and painted by my friend with permission from the previous landlord. As background, the landlord purchased the property with my friend as a tenant last year and has been very difficult. My friend was a good tenant and left the property in excellent condition. However problems escalated towards the end of the agreement when the landlord began entering the property without permission and refusing to leave, culminating in my friend calling the police. Since this time the landlord has become increasingly hostile and made numerous threats to charge for various things which really have no standing. Due to this £70 dispute the landlord has refused to release any part of the undisputed deposit despite numerous requests over the last few weeks. The landlord refuses to enter into any dispute process using DPS and this is causing a lot of distress to my friend who is severely short of money and has a 1 year old daughter undergoing major surgery in the next couple of weeks. What options are there now for my friend to get her deposit back?
  21. We have received this..... We are writing to advise you that we would like to visit the above property to carry out an inspection. You may wish to be present during this visit, but if you are unable to be in attendance we will use our keys to enter the property. We have no issue with an inspection but would like to be present as not comfortable with someone entering when we are not there - this is our first inspection and we do not want the landlord "finding" issues we cannot substantiate as we are not there. We are actually going abroad to get married at that time. What I want to know is if the landlord is allowed to just "use their keys" or if we say no to this inspection and try to rearrange - must they agree?
  22. Ok... I was staying with friends near manchester, it then became a formal agreement (paid in part by benefit and part cash). They proved to be quite odd people so I went in search of work in London, found work, after about 5 weeks in London at friends places I decided to move here so I informed my landlord I had some money, and wished to return to collect my possessions and settle up the money I owed them for keeping my stuff in their home. They immediately put all my belongings into storage at another of their properties, opened my post (looking for an "address") sent me a (dishonest) bill and claimed further debts I know nothing about. In my post are cheques for the work I have done that I cannot now get. This put me into quite a bad financial position as I was unable to move into the bedsit I had planned as they have my post and all my tools etc. Ive been running about trying to make up this impossible sum. They are now threatening me with further legal action and interest. To make matters worse I am in the middle of custody battle/access battle for my daughter and they are withholding my legal documents and post. I have no doubt this is because they want the valuable mountaineering equipment and tools I left behind with them. They wont even let me inspect them, or have a friend look at my items. What do I do now?
  23. My partner and I rented out a property about 2.5 years ago. It looked OK but on closer inspection it was riddled with damp, when you took the wall paper off there were big holes and chunks out of the plaster etc. We spent a fortune doing it up to a better standard - it was a labour of love for my our new business, so it was worth it. Its a tattoo business. We found out 3.5 weeks ago that the property is up for sale, along with the flats on top of and beside it and the carpark (1.5 acres altogether) and whilst the advert talks about the tenants and the rental they bring in £19K altogether, it also says that the leases are available to view and that the land is 'ideal for development'. Its up for £375,000 so if someone were to take this on they would have to wait the best part of 20 years for their money back. the advert is quite clearly selling all the land for someone to build flats. Thing is, the landlord and letting agent didn't even let us know it was up for sale! We only found out because a) business went from booming to dead, in about a week - in our busiest season. And then because someone came in clutching a rightmove printout with the shop on it and saying that everybody thought I had closed up - all the photos are inside of the shop, along with all our equipment. it looks like we have shut down and they are selling! Add to this a man came into the shop and was talking on his phone about planning permission and wanting to look in every nook and cranny when a customer was there. The agents say we should have realised as they sent someone in to take photos. But the photographer said that they were not selling it and that it was for valuation. Now the agents are saying they sent a letter, not received and very probably not sent. She also says we should have refused the photographer access to take photos inside, but why would we if the landlord was getting a valuation? Anyway, cut to the point - we've left. We've only given 2 weeks notice til the next due date for rent and this is less than the month required. It makes no difference though as because everyone thinks we are closed, they have gone elsewhere, I have lost regular customers and bookings and am not earning any money. They have effectively destroyed my business. I've lost most of what I earned. Its going to take a long time to build back up and I can't do it here. The agent and landlord say we are not due any money back. I just want my deposit back, (we are only talking 500 quid) but he is not having it, I can't start again without the months deposit I put down. We spent all that time and money on it and they have just gone behind my back. At least with a bit of notice I could have put advance warnings out on our webpage / FB. Is there anything I can do?
  24. Hi all, my first post so pls bear with me. My daughter is the owner of a salon and for more than 5 years she has rented the premises on a VERBAL (stupid I know) agreement. She worked for the Landlord for couple of years prior to this, and they always had a great working relationship, until now. She wants to sell the salon, had a buyer lined up, agreed on price...all that needed doing was landlord needed to sign a lease agreement with new tenant. Since she is currently abroad, she appointed me as her manager to handle her affairs in her absense so I set up meeting with buyer and LL. At first he agreed and was very happy to have a prospective long term tenant, but after this meeting everything went pearshaped and greed got the better of him. For past 5 years, my daughter paid him in cash at his insistence, for he does not want the rent to show in his bank account, like clockwork...never any disputes or trouble. For past 5 months in her absense, I have been paying him on her behalf same way...cash! All was well untill we raised the issue of selling business...so in effect she is basically selling her client base and goodwill. She has real good name and good business. Now he has turned around and said I shortpaid him for 3 weeks...lies...and that my daughter owes him £1000 for loan he made to her and refuse to sign lease agreement with new tenant. To add to this mess...turns out he has been subletting to her in any case and is not the actual owner of the premises, but he insist he has the right to sublet. He and this prospective buyer is now bonding together and threatening my daughter, saying she has no contract and no proof that buss belong to her, as well as being behind on rent. I called him and he basically called me a thief saying I never paid him and we are 3 weeks in arrears. I told him there and then, that unless he give me a written receipt or a bank account number, I will not pay him a penny in cash, for I have no proof and he is now being dishonest.We are 3 people keeping book of payments, and we all agree our rent is up to date. He is lying and trying to cheat her out of her business. The buyer actually send her a message saying she is moving into the salon on Aug 3rd and there is absolutely nothing my daughter can do about it. So she is losing the purchase amount too due to his dishonesty. The £1000 was a personal agreement that had nothing to do with business...he gave her a £1000 and in turn used her car and her instalments would go off against the £1000. He now says he never used the car for tax expired ( he had car for 5 months and never made an effort to get new disc or ask her to) so she can not subtract the instalments from that amount and owe him full amount. I am pulling my hair out for I do not know what to do. They say they are taking shop over in Aug. I do not know what to do, our rights regarding verbal lease agreement, how to get her car back from this man. The only paperwork she has in her name is her business bank account, council tax and water/electr bills, bank credit card machine, and she has an employee who has worked for her for more than 2 years. She can not afford to pay a solicitor for is going through a really rough time and really needed this sale to go through, but he has now probably ruined any possibility of sale going ahead. Car is on HP on her name too. This is all happening in SCOTLAND...prob different from England. I read a lot of posts and it seem that there are a lot of people with great knowledge regarding Landlord/tenant matters on this site. I do hope someone can help with some advise. Thanks:-(
  25. Hi I moved into a rental property a year ago. The property has electricity only and the water is heated by an immersion tank. I didn't have experience regarding this and I asked the letting agent how the system worked as there was no timer facility installed, the agent advised me that the immersion should be left switched on permanently. I have had very expensive electricity bills since and obviously expected these to be lower during the spring/summer months. I requested Eon to have an engineer visit to assess why my consumption was still high and he was shocked that I had been told to leave the immersion on 24 hours a day as this was the cause of my huge bills! I now want to approach the letting agent to advise them of this and want to know where I stand legally regarding any liability that they may have. As a footnote, the Energy Performance Certificate for the property (dating back to 2009) has assessed the water heating system as 'very poor'.
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