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  1. Hi, I August I went to a local camera shops and brought a Sony camera. In the shop it was advertised at £239, when I went to pay it came up at £279 I asked why this was and was informed that the price advertised was with a £40 cash back that I had to claim back from Sony after 30 days. When the 30 days had passed tried claiming the cash back and the camera was not listed. Spoke to the shop and they are not doing anything about this, sent them a formal complaint saying I was not happy about the service I received and have not heard nothing back. I paid via my credit car
  2. hi all i need advice on who to contact to get my issue resolved it all started with a parking which i thought was wrongly issued, i had parked on a street in front of a ticket machine that was faulty i walk round the corner to the next machine about twenty yards away, i bought a ticket and displayed it in the car and left to go to a jobs fair, on my return which was within the allotted time i found i had been issued a penalty charge notice , i emailed the address on the parking ticket explaining what had happened and that i thought that the ticket had been unfairly issu
  3. Hi I've just received a letter accusing me of fly tipping and feel absolutely sick. I have to go for an interview next week. As much as a caution and I will lose my job. They have apparently found evidence with my name and my nans address on. I have never lived at my nans but have had packages delivered before when I've been at work. The place they're accusing me of fly tipping I've never even been and have had to google Maps search to find out where it is. It's nearly 40 min drive from me and 30 mins from my nans in Manchester. We've had 2 skips the last couple of mo
  4. We have motor trade insurance, with three named drivers on the policy to drive any vehicle. The police pulled one of our vehicles over as it didn't show up on the MID. It was explained that it was covered under the policy and I even drove down to meet the officer and gave him the insurance papers. The police officer misunderstood the policy and said the driver was not allowed to drive the vehicle but I was allowed, but he still ordered a tow vehicle and impounded the car. We got our insurance company to speak directly to the police the very next morning to say the driver was covered to dr
  5. Hi All, Thank you in advance for reading my story. Back in February we had the meter reading guy taking the reading. For some reason he spent more than 10 min in the storage under the stairs. He left and after 2h we got a revenue protection investigator knocking on our door. He said a report has been received for meter tampering. After checking the meter he confirmed that a plastic protective cover is missing and this allows for the meter to be fiddled with. This was the first time that we were made aware of the issue and the investigator said it was not
  6. I received an NIP in late August early September for doing 36 mph in a 30 mph zone in July,got flashed by van. I admit that it was my fault and completed the document accordingly giving all of the required information and posted the form back to the relevant authority awaiting to hear what my punishment would be:|. I heard nothing until receiving a letter from the authority yesterday with my name incorrectly stated, requesting that I complete another NIP due to the fact that the original NIP was addressed to my company name as I operate from home as a sameday courier and my vehicle i
  7. She has just received A letter from bw legal regarding a PNC (Private Land) back in July 2013. They are using the court case of Parking Eye Vs Beavis as there main argument. She bought a ticket; she did not go over the allotted time. The reg plate was entered wrong. See the details below and hopefully it should be come clear Back in July 2013 a fiend of my daughter parked on a private car park run by excel parking. At the time the girl in question was young and being young when paying for her ticket instead of putting in her reg, as she should, she was a li
  8. Hi all Got a letter from OPUS saying they were increasing my rate by 6% and using the reason "Pass Through Amounts" increase (PTI). Havent got a problem with that as we already pay the CCL etc so figured it was another one of those, however upon checking the bill there is no separate PTI stated, its just a set 6% increase on rates. I have checked the T&Cs and it states they can increase 2 ways. First, they can increase if the cost of the supply is more than the contracted rate. However this doesnt apply. Second, they can increase if due to a rise in the PT Amounts. However should
  9. My mum was in Waitrose on Sunday afternoon, and was suffering from a severe confusion and memory loss because she was entering a hypo from diabetes. My mum couldnt remember what had happened, but told her husband that she had been banned from waitrose. An ambulance was called as she was very ill. She was rushed into hospital with hypoglaecemia and a suspected heart attack. While she was in Waitrose, from what we can piece together from what she can remember, she was thrown out for shoplifting a packet of lozenges. I phoned the store this morning to
  10. Could someone help with this. I have been living in this property through the council for a month now. I claim income support. HB claim went through fine and they started paying my rent. Today though out of the blue I get a letter from them saying my HB has been stopped because I am no longer in receipt of income support. It's false though. I still claim both carers allowance and income support. Nothing has changed at all. The day after they said my suspension of HB started, I received my 2 weekly payment of IS to my bank account. They now want 2 months worth of bank statements
  11. Hi, in 2013 my local council were having "technical problems with their system" and kept losing my Self Employed accounts etc - I was self employed since May 2009 but trading at a loss so claiming Working Tax Credits and Council Tax Credits (Full) from 2010. In May 2013 I was issued a Court Summons so I called the council and she explained that it was issued wrongly due to the technical error and that I should just ignore it. (I can't prove the content of the conversation but I have an itemised phone bill that confirms I was on the phone to the council for over 30 mins)! In November
  12. https://uk.news.yahoo.com/motorists-entitled-refunds-over-wrongly-issued-pcso-parking-203555260.html#4TDwUhA
  13. Hi all, I'm not sure if this is in the right section or whether it should be in the motoring section. I had a car insurance policy with Tesco Bank but my vehicle had to be scrapped in June due to being uneconomical to repair following a breakdown. I wrote to Tesco on 14th June to cancel my policy and I cancelled my direct debit on 16th June. The first I heard back from Tesco was a letter from them dated 28th June in which they informed me that there was a problem with my direct debit and they said I needed to pay the outstanding balance or my policy would be affected. I w
  14. A marston agent attended my property and wrongly executed a warrant that had been dealt with by the issuing court. The court in question had not relinquished the warrant but I had all the relevant paperwork to prove it had been dealt with but the bailiff refused to take that s proof or let me call the court for them to clarify. I was not at home at the time but my heavily pregnant partner was, by the time she called me she was hysterical and in floods of tears. The agent had terrorised her with threats saying that he was going to remove goods unless payment was made in full and that he w
  15. please advice on what to do ... Around march/April I had some fraudulent activities on my account so had to suspend payments going out and made manual payments to my service providers including EE . . to my utmost surprise I checked my credit file 19th of may as I am in the process of applying for a mortgage and saw that ee had recorded a £35 missed payment on my file ..which dropped my points drastically. . I did call ee When I had the problem on my account explained the issue to them but they said I was not owing at the time and they could still see me being se
  16. Hi Guys, I have recently applied for the mortgage and has been told there is default in my credit report. I checked my credit and found there is £54 default from Vodafone Gemini, which really shocked me. As i have been use vodafone for almost 15 years until now, as loyalty customer I paid my bills by direct debt, totally no idea how this default came from. Then i have contacted with Vodafone live chat couple of times since 10/03/2015. Every time I contacted them they said they had made request for me to investigate it and told me it will be removed soon. However, until now nothing c
  17. Vodafone has ruined my credit rating for the past seven years RE: ACCOUNT NUMBER XXXXXX On or around the 28th of November 2008, I took out a mobile phone contract with Vodafone through an intermediary agent Dial-a-Phone. At the point of sale, I asked if my existing number could be ported over from T-mobile to Vodafone. The sales agent assured me that this was possible and that I should phone up Vodafone when I received the package and this would be done. After the phone was delivered, I contacted Vodafone to request my number to be ported, but I was told that this was not po
  18. Hi there, I hope that someone can help me clarify a matter and advise on if there is anything I can do. I have been in a contract with Orange (now EE) for a good few years. In June 2011, I was midway into a contract when I registered a new phone via customer services. It was the Iphone 4 that had been purchased directly from the Apple store and I advised this to the agent I was speaking to. At the time, I was advised that the £6 a month Orange Care would increase to £12 a month as the new handset was a smart phone. Later I found out that the agent I spoke to also put a note on the a
  19. Help needed CAggers! I've got a situation on my hand that I need some advice with - I'm a tenant and have been for a few years under a periodic tenancy or month to month. I receive housing allowance and have paid that to the landlord in excess for the years that I've been in residency. The landlord is saying that I owe arrears however, based on the lease we signed when I moved in, the rent I pay the landlord is far in excess to the lease. The landlord wants to serve me notice to say that I am arrears (a section 8) but he claims he wants my employers to pay the arrears as my ho
  20. A good hard working Polish friend of mine received an emergency phone call and had to leave work because his son was apparently seriously ill. The child (under 2 years) was dragging his leg, couldn't stand or walk properly. His mother had taken him to see a GP, and was advised to go to hospital straight away, that morning. Whilst they were in the hospital, they were seen by one doctor, then another.... then another, they took blood, did all sorts of tests etc, including taking X-ray's. After hours and hours they were still none the wiser and just a waste of time.
  21. I took out a Vodafone contract for myself through MobilePhonesDirect as it was a good cash back deal that worked out at about £10 a month. It took a while to process to the point I thought it was going to fail a check. I went to another supplier and although the deal was still Vodafone I went ahead and tried it. I was accepted and the phone was sent out. A day later MobilePhonesDirect emailled me to say the phone I ordered with them had been sent out. My Dad decided he would take the first deal and would just transfer the ownership in a few months time. I was h
  22. Morning A friend lives abroad (moved countries regularly) and has occasionally stayed with me when back in the UK. I just received a letter addressed to my friend at my address. As I was expecting communication re my own tax return I opened the letter before realising it was for friend. The problem is that the contents scared the living daylights out of me ... it is a demand, with threat of bailiffs, for unpaid tax dating back many years totalling just under £200,000 !! I am aware that debts can be recorded against properties - and I really do not want a black mark against me/my pro
  23. More than £18 million in benefits wrongly paid to prisoners for the past four years has not been clawed back, figures reveal. A freedom of information request by the Mail on Sunday found that between 2007 and 2011, overpayments as a result of "customers being in prison" were made worth £31.7 million. But the Department for Work and Pensions figures said only £13.1 million was recovered - a shortfall of £18.6 million, or £4.65 million per year. The newspaper said the problem had first been reported to Government officials in 1994 but it was not until February this year a new cent
  24. This is long winded, but I will try to keep it short. This has been a nightmare! I married in 2001, and had my first child in 2002. Sadly, my turkish husband was not the man I thought he was(even longer story), and we seperated before my daughter had her first christmas. We briefly tried dating in 2004, then I found out he was living with a woman he was seeing. I then found out I was pregnant again (stupid). I barely saw my husband while pregnant, but he was there for the birth. While in hospital my car was torched outside my house. The newspaper came round to take a picture of myse
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