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  1. Hi All, I am working to clean my credit file as much as possible over the next year. The biggest problem I have is a default from Everyday Loans which is currently with Lowells. I fell into dispute with Everyday some years ago after they were unable to demonstrate how they arrived at their figures. I have not paid or acknowledged anything to Everyday/Lowell since May 2011, but I cannot ignore the issue any further. As always it's a long and complicated story but I will try and break it down into small chunks... 1. The loan was taken out May 2009 for a sum of £1500, repayable over 23 months @ £186.09 per month, this included PPI and a "secondary loan" for life cover and personal accident cover. 2. In September 2009 I encountered a period of financial difficulty, missed a payment and then rang everyday who agreed to reduce my repayments to £163.45 per month, so a reduction of £22.64 per month. This was all done over the phone and I signed nothing nor received any paperwork. I was told they could do this as they had cancelled the life cover etc... 3. I continued to pay at the reduced agreed repayment of £163.45 per month until May 2011. I rang Everyday and asked for a balance figure as we had not received a statement from them and we were now nearing the final payment on the loan, or so I thought. 4. In May 2011 Everyday sent a statement to me claiming that I still owed £5923.85p!! I obviously refused to pay until they could demonstrate how they had reached such a figure. I also noticed that our duration of agreement had jumped from 23 to 52 months. 5. Everyday passed the debt to a DCA in 2012 (Town & Country Collection) 6. In May 2013 we received a statement from Everyday for the period May 2011 to May 2013, this detailed that we had not paid anything in 2 years which is correct, they had added on £25 per month in overdue fees until January 2012. Again the duration of the agreement had jumped from 52 months to 57 months. Though the balance had mysteriously dropped to £4607.38p I have been looking through the paperwork, but I am struggling to get my head around the figures on the original CCA. My APR calculations are coming out with completely different figures. Could someone please take a look at a copy of my CCA (attached) and tell me if it is enforceable?? Many thanks in advance for any help offered.
  2. Hi all sorry if this is in the wrong place I recently had my bank card used to apply for loans, £153.05 has been take first is Loans marketing £5(contacted and refund apparently given) PT Loans £69.95 (Search engine doesn't know who they are) Loans Plus More £79 (unable to contact 4 emails sent no reply I don't finish work until 4lpm when there closed) My bank (Nationwide) are saying basically they aint paying me back even though I called them as soon as I seen money was being taken(4.05pm) as someone used my bank details so I must know about it(I honestly don't know I was at work it takes me roughly 10 mins to get home from work) So does anyone have any advice? also does anyone have contact number/email for PT loans? Thankyou
  3. I have recently been investigating a consolidated loan that was taken out in 2005 and have today received a copy of the credit agreement from GE. The document is headed igroup and GE have confirmed that this is there company and that Loans.co.uk brokered this loan. I am now in the process of starting my PPI complaint as it was a single premium of £4320 on top of a loan of £35k. The interest was 16.25%. At no time were we given any advice or options i.e. monthly PPI. I have only just established that the PPI only covered 5 years of the loan which was taken out over a 15 year period. Therefore it appears that the PPI was inappropriate. I do feel that we were completely mis-sold and forced into this option to secure the loan. GE have told us to make the complaint to Loans.co.uk as they were the broker. Am I correct in thinking that due to this being a single premium PPI there is a case?
  4. Erudio took over my SLC pre 98 loans last year and despite claiming conditions would not change, they did. I did not complete their form as it requested info they weren't entitled to. I sent a covering letter and proof of income being below the threshold. I heard no news about deferral until a letter arrived to say their form wasn't in line with the consumer credit act, that my account had been frozen, to be rest assured no charges would be accrued, and that they were working to find a solution. 3 months later two letters arrive to say I'm in arrears and requesting a payment of over £1000!!! The whole matter is quite distressing and no matter how hard i try to shrug it off, it's a constant worry. I'm tempted to bury my head in the sand for 5 years in the hope of getting it statute barred. Negotiating with them has thus far only brought me more grief and achieved nothing. Are they likely to take me to court? Legal proceedings in Italy take a minimum of 7 years....
  5. http://www.bbc.co.uk/news/business-30641877 Does this have any impact on our members who are already struggling with payday loan sharks?
  6. Hi everyone, i really could do with all your help with this. My mother received a letter(oct 2014) from Provident stating they have sold her account to Lowell. In the letter sent by Provident it says: The total balance sold was £XXXX.XX. The individual agreements included in your account are detailed on the enclosed letter from Lowell(6 loan agreements listed). My mother has a letter from Lowell saying it's formal notice of the account being sold and assigned to Lowell.(i'm assuming this letter is the one the Provident letter refers to). The 6 loan agreements listed all have an agreement date along side, each date is in 2010. My mother has tried to pay the Provident a number of times via doorstep collections but whenever my mother couldn't pay, the collector got a bit narky and wouldn't return to collect any more payments. My mother would call them asking when will they be collecting her payment. Finally the doorstep collections stopped and now Lowell have bought the debt. My mom want's to pay so i'd really appreciate your help in sorting this out for her. I don't know what to do, any suggestions. thank you
  7. I partly completed a small load application form with the above company. As there were questions on the form which I was unable to answer (mainly employment questions as I have been retired for 6 years) the form was not completed or submitted. But it seems that important details on the first completed page were still transmitted to them, and 67.88 was taken from my bank. On my membership page with them, it quite clearly shows this incomplete form. I have screen shots of this. I wrote to them, recorded delivery, to cancel this, and have screenshot of their postal receipt. Eventually, I received an answer to say that the refund had been made, and although I realize that this can take a few days through Visa, it is now almost 3 weeks and no refund. Since my refund application, they have a new address, and I have written to this address also. It is impossible to speak to anyone on the phone. I have contacted Citizens Advice (as a first step in putting this matter before Trading Standards) as this company are quite clearly flouting the 14 day refund rule. I want also to confront this company over the way that they obtained my bank details, as this seems to be quite usual going by previous threads on this site. It does not seem legal at all...should I contact the police on this, or can anyone advise me the best course of action ?
  8. Hi there, I will explain in as much detail as possible. i was looking for loans and didn't realise that these two companies Loans Direct and Money Warehouse charged for finding you a loan as they didn't specify this when I applied. Loans Direct have taken £69.99 and Money Warehouse have taken £27.33 from my bank account. I phoned BARCLAYS and they told me to contact the companies for a refund. Which I did, I was well within the 14 days to apply for a refund. I phoned Loans Direct on the 15th July, they said write a letter and we will refund you within 10 days. I sent off the letter the very same day, I heard nothing back I phoned them back up again and asked them why I hadn't recieved my refund, they tried selling me more bull cr*p on the phone, it's now been 10 days and I still haven't heard anything from them (I was told I would recieve a letter) the only letters I have from them are ones telling me that I'm still a member! With Money Warehouse I also did the same thing, I emailed them a refund form. I had an email back saying they had recieved it and I would recieve the money within 7 working days. I emailed them yesterday asking where my money was and they said they hadn't recieved my refund form when I have the proof and emails proving that I DID send off a refund form!! the cheek of it. I have contacted the obudsman and trading standards but I have heard nothing back. I'm at my wits end, what else can I do?? I needed that money to pay my bills and put food on my table and they have left me broke. Please can someone help I'm desperate. I've saved all my emails as evidence. Thanks.
  9. Good Afternoon All. I was really looking for some advice on way's I can move forward with the following situation: My partner, son and I live in a housing association property and pay £870 per month for a 2 bedroom house. As of February 2013 I had to change jobs due to my previous company making redundancies and jumped into the next suitable job for financial security purposes etc. I went from a 30k a year salary to 23k per year and my partner takes home roughly £650 per month as she works part-time due to being the primary carer for our son. Unfortunately as we both have bad poor credit scores we need to use payday loans to help us get throught the month but now are in a situation where we are taking them out to help with living and the cost of rent! Each month we are needing to pay back the previous loan and take out another one and the amount with interest has gradually increased as we have needed slightly more each month as we are loosing a lot of money in interest. The problem we have now is that the maximum loan I can take out just about covers the rent but we'll have nothing else to live off of for the month. I'm not too sure what to do with this one, I don't want to get into rent arrears or have a payday loan we can't pay back, especially as I can't imagine them being that flexible. Is there any support or advice out there to help manage housing association rental arrears as I don't see any other solution to get us through the month then to pay less on the rent? Unfortunatly there isn't anyone we could ask to burrow the money from. Thank you for your time.
  10. Just received a letter this morning saying my account was now owned by cabot financial and was sold 24th june 2014. Ive been paying weekly for years and still have my direct debit paying welcome drect, they say they are only handling the payment and forwarding to cabot.... As this is a secured loan does this have any implications for my home? Ive rang welcome they said to contact cabot but i dont really want to until i have the correct info. Any help/advice would be appreciated. Thanks
  11. Hi all, Amongst my outstanding debts, 'Erudio' Student Loans from 1992-1995 is one of them. I am in the process of clearing up creditors on my DMP with PAYPLAN. Done the CCA's with each. Successful on two counts (had debts cancelled ��) I want to pay off, with a little capital expected in January, and get some Full and Final offers going. On here, I've been advised to check the PPI additions. I've heard just by phoning each creditor this is possible? I defaulted on my PAYPLAN for the last 2 payments. Erudio have sent me a letter stating the balance is £2000+, with arrears of £1930. Not sure if that means I add those to figures together for a final figure or not. Either way, they are now asking me to pay £1930, because I missed the last £55 installment....
  12. A friend received an email that their loan was being written off as per their new lending criteria. They received the following info in their email : What happens next We will automatically clear any outstanding debt you have with us and your balance will be set to zero. This will be done by the end of October 2014. You do not need to do anything. We are working with the relevant credit reference agencies to remove records relating to this loan from your credit report. We expect this will take between three to four weeks to be completed. This will be done automatically and there is no further action required from you. When he checked his credit file today the loan has not been removed but marked settled. This is not what their email says, it clearly say's records should be removed. Anyone else have the same problem?
  13. Is it possible that a former officer of the old Log Book Loans organisation is now an adjudicator at the financial ombudsman services? I have mentioned him in my application to the FOS in relation to my stolen car. What should this mean for me or anyone else that is seeking justice from this company which has now gone into administration? Fortunately the FOS are accepting applications from before a certain date.
  14. Just seeking some advice. My wife took out some payday loans. Mr lender £300 a month £750 over 4 months Sunny £230 a month 650 still owing paid back about 800 pounds to pocket £160 a month mymate £380 a month 3 months to go . Now the problem we have is we took these loans to help us out with money because my wife had been left her fathers house and the sale was due to go through last week and we were going to clear all these pdl . But at the last minute the buyers buyer pulled out and now the house is back on the market and could take another 6 months to sell . My wifes wages are £1100 a month and mine about £800. our mortgage is £550 council £ 188 we are in arrears water £ 50 food £400 gas/elec £200 again in arrears tv/phones £110 loan £130 tv licence/ house ins £ 40 to/from work dinners etc £150 we have about 100 spare now at the end of each month and cannot afford the £1100 a month back to these companies. I have read about cancelling her cpa to these companies but really don't know which way to turn . Any help would be much appreciated.
  15. Hi, just wondered if anyone could help me with a little guidance. I got in a muddle 3 or 4 years ago with multiple pay day loans. Taking one to pay the other and then due to a drop in wage I had to go to a Debt Management company. I have been on that for a while and paid off a couple of Debts. (Provident and Lending Stream) and also just been told that my Wonga debt has been cancelled. I am left with 2 credit card debts(No worries paying them) and 3 old pay day loan debts which I am planning on complaining about as I feel they were really taking advantage of me.(my fault but I feel they really take advantage in an irresponsible manner). I have no idea how much I originally borrowed or how much I have paid so far so I am planning to send S.A.Rs to Quick Quid - £400. Lucas Credit services? ( Uncle Buck?) £370 Payday UK - £330 So a few questions please……… 1) Does the fact I have been paying them for 3 years on a DMP hinder my complaint? 2) For the Lucas Credit Services - Do I send SARS to them or the original company which could be Uncle Buck? 3) When people say original amount borrowed + 1 month. - Is it the last amount I rolled over or initially borrowed amount? So if I borrowed £350 in June 2009 and rolled it over a few times would I take that into account? Or would the maximum I need to pay them be £350 + interest? I will start separate threads when I get the SARS back but just need a little help to get started.
  16. does anybody know if there are any ways to get grants to study distance learning courses? i am currently on ESA, and am absolutely desperate to get off it, i know what i want to do, and working for myself could well be manageable. i have found the course i want to do, and it is level 4 fully accredited, and could well be my ticket off the god awful benefits system. only problem, there is no way i can afford it! the course does not accept installments either, though i still doubt i would have been able to afford paying that way either. is there any help out there?and if not then surely this is the sort of stuff the government should really be spending money on helping people with instead of that bloody work programme garbage. many thanks in advance
  17. I have other loans from other companies, for example, Speedcredit who have now sold their loans, however are these loans liable to be wiped or not? Sorry if this is the wrong area but since Wonga loans are being wiped
  18. HSBC is expecting to pay back $367m (£218m) of interest payments to some UK customers owing to mistakes in paperwork for personal loans. The bank has admitted to failing to include information in annual statements relating to the option for customers to make overpayments. This is required in the UK under the Consumer Credit Act. The bank outlined the provision in its results for the first half of 2014, but suggested no customers had lost out. A spokesman for the bank said there had been "no financial detriment" suffered by customers as a result of the error. Omission Under the rules, banks must explain to loan customers that they can make overpayments or partial overpayments on top of their regular repayments. HSBC included this in the initial paperwork when customers took out a loan. But the bank has admitted that when it sent annual statements, reviewing the latest status of loans, these details were omitted. A spokesman said that the error went back a couple of years, but had now been corrected. HSBC says it will be contacting all affected customers http://www.bbc.co.uk/news/business-28639103
  19. Hi everyone, I'm looking for some advice on an account with Honour Student Loans please. It's a little complicated and, yes, largely my fault, but any advice would be appreciated. I look at small ( This year I decided to enroll on a degree with Open Uni, starting with an Access course this year and moving onto the actual degree next September. It was during setting this up that I realised that I still had this loan, and that it had been passed to Honour Student Loans. I'm afraid my dealings with them have been far from satisfactory... They're telling me I owe over £1200, give very few details on how this is broken down - other than to state that SLC went to court in 2001, which I was never informed about. I've stated I want full details before I agree to any repayments, which they are refusing to do so. I have requested all paperwork, and will put in an SAR shortly if needed, before I make any agreements. Am I within my rights to do so? Whilst I may need to pay this off, I've already seen their attempts at bullying me into paying and I will not stand for that. I'll keep you informed of any progress.
  20. Hi, A few years ago I regrettably took out a payday loan with Wonga. Unable to repay the full amount (after interest had been added) I ended up taking a loan out with Quickquid. Things spiralled out of control until I literally had around 6-7 payday loans on the go at once. It got so bad that I had to join a debt management company (Fresh Start). Now I'm reading that companies are having to pay customers back who have a loan currently with them. What about customers who took loans out with these companies when their affordability checks would have still been in disrepute? I find it extremely unfair that I've had to find a way to pay these companies back and struggle for years, when really I shouldn't have been allowed to take these loans out, to then have it highlighted in the news that companies are paying people back! Do I stand any chance in being paid compensation or do I just have to suck it up and move on? Kind regards
  21. Good Evening All, I am going to try and claim my dads ppi back when he had numerous loans from lombards. He doesn't have any records of these, but says they were taken out a while ago. is there a cut of point, and please does anyone have an address I can send for the SAR. Have they been taken over by RBS? Also please can i have addresses for Halifax CC and Virgin/MBNA CC ppi Thanks to anyone that can help Ralph
  22. Hi everyone, I would appreciate any knowledge/help, to cut a long story short in 2004 i applied for a £1000 but then over 2 years i consolidated them into what i now know was 5 loans. i was stupid young naive! I recently received a letter from RBS offering me the chance to try and claim back any missold ppi in this letter were the dates and account numbers of the loans, along with the claim form/questionnaire. i filled in the form and has now been sent back. Today i phoned RBS to see if it had been received, which it hadn't and also to find out what amounts these loans added up to, as i have no paperwork, the helpful adviser gave me the figures, and also said that ppi was on all of them. if anyone knows if there is a way of finding out if i would entitled to any refund? a calculator of some sort? the accounts on these loans are closed now as i forgot all about them. thanks to everyone in advance
  23. I took out a secured loan through loans.co.uk in August 2004 with an ex. She is on the loan but not the deeds and has paid her half every month. The loan was 25k. 3090 PPI. 10%. 120 payments of 381.12. Interest has stayed at 10% the whole time. I lost my job in 2009. Tried to use my insurance only to be told it only lasted for 3 years. I tried my hardest to pay every month. Some months were late and others reduced payments. I got a new job after a year and continued to pay. I have had a few financial difficulties this year. I asked for some help and they sent a man round. He was great. He decided that £300 a month would be a good idea until back on our feet. They charged £90 for this resolution only to keep adding more charges monthly. I received a redemption statement yesterday. I still owe above 7500 for a few missed payments. I have to pay by 9/9/14. I can't. I have sent an email of complaint. I don't know where to turn next. Thanks
  24. Hi all has anyone had an unregulated secured loan with this lot? Has it been sold onto a DCA (namely Arrow). I would really appreciate your input as to what interest rate you have been charged and are being charged. My interest rate has not changed at all since 2009, despite it being linked to LIBOR (as per T & C's). My case is with FOS however they have not acted on it at all as they are waiting to hear what the outcome of the libor investigations are . I would really welcome any advice too ......
  25. hi, is it possible to claim back interest from payday loans if u feel that they were miss-sold? any advice would b great thanks.
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