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  1. Hi I have received a letter from Zurich saying they have mis calculated my payments since 2004. Giving me two options a refund + interest or keep paying what I am and increase cover Can anyone send me link to interest calculator please had it on my old computer which is long gone. Smiles OSW
  2. Hi all, Really hoping someone can help as endless phone calls and letters have been useless! I'm just trying to find out what the approx. ESA payment would be in these circs... - Eligible for contribution based ESA - Income of £650 per month, comprised of £450 from work pension and £200 carer's allowance. My calculations aren't matching with the DWP so would be v grateful if anyone could shed any light on it. If any other info is required, am happy to provide it. Thank you!
  3. Can anyone suggest a method of calculating PPI redress for a store card because I have received an offer from the lender which seems very low? My account was opened in 1988 and repaid in 1995. I paid approximately £165.00 in PPI premiums, the bank has offered £520. Does this sound accurate, how can I check if it's right? Thank you.
  4. Hi there, I have recently left my previous full time job and got my final pay slip. I was employed full time since November 2014. My contract states that my "core hours of work are 41 hours a week, Monday to Friday 9am to 5pm." However, one term which I failed to read properly states: "Where you have taken more or less than your accrued holiday entitlement in the final year of your employment, a proportionate adjustment will be made by way of additional or reduction from (as appropriate) your final gross pay calculated at 1/365th of Full Time Equivalent salary for
  5. Hi, can anyone tell me what it means if your PPI claim is at the 'calculation stage' of the investigation please? Thanks in advance. C
  6. Hi, I live in central London, I've got a lovely flat I've lived in for 8 years now. I haven't had kids yet because I believe in being responsible and if I can't afford them I shouldn't have them. However, I've changed my mind today. Having been through the joke that is the work programme, I had the indignity of having to go to a benefit meeting today where I had to show my I&E to see if I was better off in work. Because I get the maximum Housing Benefit the system allows, I could never get a job that would pay enough to cover my rent. But the [edited] advisor was trying to make
  7. Basically, I am self-employed and have been for the last 2 years, When I first started I had to take my books in every three month and a new calculation was done. that was fine I had no problems with that at all. Towards the last three months of 2014 and the first 2-3 months of 2015 my income went up considerably and so my housing benefit entitlement dropped to the point I was only getting maybe £10.00 per week and virtually nothing on Council Tax. No problems with that as the money I was earning covered the increase and I was happy with it. The problem started at the end of
  8. Hello ladies and gentleman... My mother has a pension of £665 per month and my sister that lives with her earns £16.000 per annum and she has her student loan which is accumulating interest(it is)... The rent is £133 per week and council tax of £73 per month... My mother has £13 per week housing benefit..... So my question is if anyone knows how it is calculated and does the council tax and housing benefit awarded seem correct... A big great thank you if anyone can help..
  9. Hi is this still the same for claiming in 2015 thanks in advance The last two completed tax years prior to the current benefit year are the ones they look at. This is benefit year 2012, so the Relevant Income Tax Years (RITYs) are 2009/10 and 2010/11. Once this is established, there are two contribution conditions, and both must be satisfied in order for a claimant to be entitled to JSA©. The First contribution Condition: In at least one of the two RITYs you must have actually paid NI contributions on an income that is at least 26 times the Lower Earnings Limit for NI.
  10. Good morning All, I hope everyone is well! I have a question that perhaps someone here will be able to help me with. I've recently had a complaint for PPI upheld with Santander (previously Abbey National) for a loan taken out in 2006 and I've received an offer of payment, but the 8% interest calculation they've done looks woefully inadequate. The account went into arrears shortly after the loan was taken out due to me losing my job because of illness. I then made payments through a debt management plan for a number of years, but the payments weren't for th
  11. Hi everyone, Is anyone in the same situation or maybe I can get an advice? In 2007 I took together mortgage( interest only) with Northern Rock for £162.000 For the first two years we were paying interest only £865.30 at 6.35% After that in 2009 the interest dropped to SVR 4.78% so they recalculates our payment to £663.30.(interest only) We decided to keep paying the same original amount, and start overpaying the mortgage. Over months/years our outstanding balance was decreasing. In November 2013 I realised that the amount of interest charged has been the same
  12. This is unbelievable. Yet another calculation error leaving me in arrears when I just paid off the last calculation error. After another stressful week with the CSA I have finally got to the bottom of the latest arrears and this takes the biscuit. In September my partner moved in with ONE of her Two children. The child who didn't move in was 16 and living with the Grandmother so she could commute to the college of her choice. The 13 year old lives with my partner and I. I declared this situation to the CSA and the tax credits were made for just the ONE child. The grandmother
  13. I have recently been investigating a consolidated loan that was taken out in 2005 and have today received a copy of the credit agreement from GE. The document is headed igroup and GE have confirmed that this is there company and that Loans.co.uk brokered this loan. I am now in the process of starting my PPI complaint as it was a single premium of £4320 on top of a loan of £35k. The interest was 16.25%. At no time were we given any advice or options i.e. monthly PPI. I have only just established that the PPI only covered 5 years of the loan which was taken
  14. Hey. Was hoping a fresh pair of eyes could take a look at two letters from Egg. I received PPI compensation to the tune of £1214.24 thought on a follow up letter it says total rebate amount £2852.82. I think I am confused because of the way they have calculated what I am owed and due to the fact the loan was 'topped' up on a number of occasions over the years I had it. I basically just want to make sure they have calculated and paid the correct amount so would be very grateful if someone could look over the paperwork below!
  15. I accepted an offer from HFC on a PPI policy a couple of years ago. At the time I assumed that the process involved the bank calculating what I was owed and paying me that amount. I am now much wiser and believe that they just refunded the premiums and did not add any interest. There was no details of the calculations, not even a breakdown re the 8%. Can I go back and ask them to show me the calculations and question if they were correct?
  16. I have just received a Tax Calculation for 2012-2013 from HMRC advising that I have underpaid some tax. Sorry to sound stupid but on checking the calculations presented against the relevant P60 the PAYE Income amounts differ - Can anyone possibly explain or give a reason as to why this is ?
  17. please be gentle as this is my 1st post,sorry to trouble you,did'nt really know where to post my enquiry for the best response I have had a ppi claim which has been with the fos now for 20 months, they have upheld my complaint & have now contacted the broker whom sold me the ppi policy. 7 years ago i remortgaged to find a better deal, the mortgage was for £130,000 over 19 years , it was a low start mortgage initial interest was 2.99% for two years, jumping to 5.75 for the duration, included in the advance even though it was not explained or asked for was a single ppi
  18. Hi everyone I'm hoping someone can help me. I've received an offer for a PPI refund but i think it's too low but i don't know how to calculate myself. Can someone help me calculate from the below information please? I will be eternally grateful! All loans were charging interest every month on the full amount including ppi as it was front loaded. Even the thought the PPI was front-loaded on the loan account statements, the loan agreements still had the proportion of ppi of the monthly payment. The first loan was a consolidation of an overdraft + cash on top so there was no ppi on the over
  19. Hi I've recently received a ppi refund from MBNA. Can anyone tell me what exactly I need to ask mbna for when I request a breakdown of their calculations? I have tried to do the calculations myself and I think that they may have come up short of what the refund should be (although I am quite stupid when it comes to applying interest so I have probably got it wrong). I have been reading through some threads about this on here though and others seem to have had similar issues. Also, they have deducted "UK witholding tax". Please could someone explain what that is? Any advice w
  20. Hi, I have been looking over the last 6 months mortgage statements, and I am struggling to understand how my bank calculates interest on my mortgage. What is the most common method of calculating it? Daily interest? I have quite a good rate, 3.19%. By my reckoning the daily interest is: (1 + 3.19%)^(1/365) - 1 = 0.0086035929% Interest is added at the start of the month, and my payment is taken on the 10th. Looking at December as a 1 month sample, the balance is at: 278111.73 for 2 days. 278841.99 for 7 days. 277482.31 for 22 days. The reason the balance is 278
  21. Hi All I was wondering if anyone could help me out with a calculation please. I have had 2 ppi claims upheld with Barclays on two different loans, and was wondering what i might expect to receive from them. Loan 1 was taken out on the 06/01/1999 and the ppi was an upfront payment of £291 I must have then re-financed that loan as loan 2 starts on the 10/06/1999 and runs until the 5/09/2000 this was also an upfront ppi and the payment was for £800 So it appears i had ppi on top of existing ppi when i re-financed. Thanks for any help. Regards
  22. I had a loan with Smile with PPI, against which I made a claim just before the loan was due to end. (I had brain surgery) I phoned Smile recently to ask about PPI against this loan and they have now offered me a refund "as a gesture of goodwill". I am struggling to understand how they have worked out the amount they are offering me. They have sent a refund calculation but I have no idea if it is correct. Is there a tool that shows what is the correct way to calculate the refund if there has been a partial payout? I'd be so grateful for any assistance.
  23. Gurus, Firstly many thanks for all the support and useful info on these forms. My complain against HSBC was upheld and they have now offered me the following amount - PPI Premium - 2182.61 8% interest - 1287.74 I have spent the past two weeks going through the forms and various calculator/spread sheets to evaluate if the amount they are offering is correct. Here are the loan details - Date Loan taken Nov 2002 Loan Amount - 7500 Charge for credit on loan - 1554.25 PPI premium - 1514.91 Charge for credit on PPI - 301.91 @7.9% each. 60 months time frame - Last
  24. Hi all, I have gone through the threads but cant seem to make sense of how i should calculate my PPI refund. Here are the details. I took out a loan in June 2001 for 12k with the interest @9.9 credit charge was 3113.40. The PPI on this was 2531.49 with charge for credit being 656.41 (@9.9) total PPI 3186.40- so my total loan was £18299.81 over 60 months = 305 pcm.My agreement shows monthly PPI amounts of £53.11 28 months later i took a new loan, consolidating the first loan and my credit card. ( i do not have the loan agreement for this but do know from bank statemen
  25. Hi All Thanks for the incredible help on this site. I'm just trying to calculate the amount to claim back on my credit card. Ive read some posts on the site and followed the links to the calculators but, having done some sample calculations, I am wondering if I have done it right. The amounts that come out seem incredibly high. Eg 1st payment was 24 June 2002. PPI premium £34.50 I put this into the first calculator for the account interest. The APR was 15.94%. This gave me an interest amount to reclaim of £121.79. Added to the premium it is £156.29. I also read
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