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  1. I have just been told by Customer Services at Currys that they cannot discuss my claim with me, only my solicitor. Further, even though they admit that they have breached our contract and been negligent, they don't have to pay me anything in compensation. Apparently you only get damages in court if you're injured. After I informed them that I was recording the call, I have the poor girl saying that of course if she's wrong Currys will pay all my costs, including the solicitor. So for the sake of a claim for a few hundred pounds, Currys are willing to ri
  2. My Friend has been on a 5 day driver training course. she was not to the required standard DSA level 5 so was not put forward for the test on day 5. This she understands. However the reason I query this for you wise comments are the following: The website does not explain at what level you need to be, or that if they cannot get you to DSA level 5 then you will not be put in for the test or return for the test. see 5day website On the website it states If you are unsuccessful on your Theory Test or Practical Test Get FREE, unlimited theory and practical correction less
  3. hi gents after a bit of advice, my brother took a personal training course and passed he got his certification and took a job being self employed in a local gym under your personal training they made him sign up to a membership of £400 a month so he could take personal training sessions in the gym and it had a minimum contract of 6 months. around two months into this contract he moved away, he sent them documents with his updated address to prove he no longer lived in doncaster where the gym was and he now lived in manchester so was unable to complete the
  4. Hi all, I have a problem with the UK Training Institute. I booked a course with them and it stated when booking that you had to provide them with a preferred date that you wished to attend and they would contact you regarding when your course will be and a time,venue and date by email. It stated at the time of booking that you may not get the date you want. The course was for my other half as he is self employed and requires some training for health and safety reasons. we didn't hear anything and £75 was taken from our account. We waited a few weeks and as we had st
  5. Hi, I work a 6 week rotating rota - contract is 37.5 hours a week . Every 15 weeks we are given a "training day" which is 11 hours ( our shifts are 12 hours) . So around 2 1/2 training days a year which we are paid for and are expected to use to cover various mandatory and voluntary courses related to our line of work . It is our responsibility to arrange this training and if you start to owe the company training days e.g. not using them , they can tell you when and what you are doing as you owe them these days as your paid for them ! Anyways i am a good boy and use my trainin
  6. Hello everybody I would be grateful if anybody could give me some serious advice... I signed up with ATL Practical Training a year ago to train to be a gas engineer, found the help from the 'tutors' very minimal so I stopped doing the course. I am now interested in training again to become a gas engineer, but when I researched ATL I found they are also known as many other company names such as 'Metropolitan International Schools Ltd' and now 'ERR' (according to City and Guilds)?? I was also told I could cancel the course at any time, which I have found is
  7. If i normally get to work in 3 minutes but i am told to go to training that is 1 hour 20 minutes away should i be getting paid travel time? I am being paid petrol (bar the two miles i travel daily) for the trip. I've been told i will get the 4 hours for the course but that's it! I look forward to your replies.
  8. Hi Similar problem with ATL pt. ..paid almost £7000 for 3 books and 2 cd...no tutor support and no communication. Now, after I paid in full and 3 years past they refuse to refund my money saying that we finished our contract and they completed their obligations... My argument is that they never provide the service they promised so the course was a big lie as I found out that they can not provide the qualification (Renewable Engineer) I have sent two complain letters and they replied to one patronizing me, saying that numerous student completed their qualification... ob
  9. Good Afternoon All I have been trying to reach the pitmantrainingaudio.com website to practice my shorthand and have been unable to. I was advised that this would be open to me as it did not require login credentials. I was discouraged by my centre manager at Holborn from buying the shorthand extensions and was told to do the reinforced audio from Pitmantrainingaudio.com Pitmantrainingaudio.com has not been working since 30.11.2016 and I was advised that it had gone on to pitman campus the same platform I was discouraged by the centre from using. I was informed I would
  10. My daughter is 14 and has been a poolside assistant since May. She works 1 hour per week and is paid £5. She is basically in the pool with young children and assists them during their swimming lesson. She ensures they don't get into difficulty and supports them if they become scared or upset. She has been told that she needs mandatory lifesaver training to continue with the job but it will cost her £90 to do the 7 hour course and won't get paid for her time either. This means that it would take her 18 weeks to pay for the course. We were told she would need training but not at our own cos
  11. Afternoon all. First time poster here looking for advice. I am leaving my current employer to take up a post with another company. I am currently undertaking a distance learning course (half of which has been deferred to 2017 due to personal circumstances), which has not yet finished, so under a signed training agreement I am liable for the full balance of the outstanding costs. I held a meeting with my current employer to attempt to set up a repayment plan, as the balance outstanding is over £3,000 and I am not in a position to pay this immediately, but I have informed that my
  12. Hi New member here, i am hoping i get some advice here. My Wife had started a job at a medical spa which does botox , skin facials. She worked there in May 2016, my wife started work but they were paying her such a low wage , she was reluctant to take the position, but she took it. The woman in charge had no idea how to run a medical spa at all and started to use the 12plus years knowledge my wife has . Before my wife had started work the woman had said to my wife that if my wife leaves within two years she would have to pay back any training costs. My wife started work but n
  13. Hi, Random question, My union rep who has been representing me on and off for years has just told me he has never been on any training courses and has just picked it up as he has gone along. I thought that there was initial training which they should go on before they should represent a member. Anybody any experience with this? Cheers Dex
  14. Evening all, I was hoping for some opinions on a recent complaint to HSBC over mistakes they have made with reporting incorrect information to the CRA's. I took out this loan (£60,000) in 2008 to pursue my dream job as a commercial pilot and despite passing all the training, the economic downturn in 2009-2010 led to my redundancy in 2013. The loan was set up based on my expected salary with the company I was sponsored by and the monthly repayments were £939/mnth. Since the redundancy it has been difficult to keep up with payments and i've tried my best to communicate with the ba
  15. Just after a bit of feedback please. I work nights 4 nights on 4 nights off, the company requires me to attend a 3 day First Aid course, I have no problem with this but these would be on my rest days which are sacred to me due to family ill health at the moment. I work 12 hour shifts on nights but the course is daytime as already stated, I would be attending the course on 3 days that I would be on nights, however, I would start my 4 nights the day previously, the assistant manager has suggested that I come off nights and work 4 12 hour days in order to do the course, I
  16. Finally managed to find a ES567SJP form online that I have printed off and started to complete. As I have MWA hanging over me, not sure how to answer some of the questions as not sure whether MWA counts as a job opportunity. Question 6 in part one asks - Are you willing and able to change the hours of your course so that they do not overlap with the hours you said you are available for work in your Jobseeker’s Agreement? Now if I answer yes to that will it be claimed I can do MWA and fit college around it? I have attached the form and the guidance they use. If anyone can
  17. Hi Folks - Have been entered for an advanced tree felling course at my place of work , but my employer says if I leave in a certain period - I have to pay back the course . And wants me to sign a document to this effect . Provision and Use of Work Equipments Regs says otherwise I believe and there is nothing about this in my Works contract - yr thoughts ........ Q
  18. Hi All, I was wondering if someone would be able to help me in this situation. I am having issues with the Pitman Training Course that I’m currently enrolled on. I enrolled on my Advanced ECDL/Executive PA Course in September 2014. So you can Imagine how shocked I was when in February 2015 the Pitman finance department in Croydon contacted me to say my account was in default. They stated that it had been so for 6 WHOLE MONTHS! When asked why they had not contacted me earlier to bring the matter to my attention. The response I recieved was “we had a backlog…we were
  19. I am hoping I can pick some peoples brains here about contracts and employment law etc.I have worked for a company for 4years now and have a contract that I signed when I started I work 12 hour shifts on a pattern of 2 days and then 2 nights followed by 4 days off. This is one block of 7, then after block 7, I have 18days off. This is also a job that is at sea, but within coastal waters no more than 12miles offshore.New staff have been taken on over the last 2 years on a new type of contract deeming the same job to be a Multi Skilled role, meaning they company will train these people for
  20. Hi all, This is my first post here so I apologise in advance if I miss any key points out. I'm looking for some advice with regards to numerous problems I've had with my Professional Training loan I took out with Natwest about five years ago. Bit of Background This has become something of a long story so please bear with me. I took the loan out for £20k, around £30k by the time interest went on (can't remember exact amounts, it was a long time ago) to put me through Law School. About 3 - 4 months after I took the loan out, I found out that NatWest were n
  21. Hi Son is 16, on approved training course. Returned completed form to Child Benefit before the cut off date in August, child benefit stopped. Wrote to Child Tax credits to inform them of approved training course. Tax credits also stopped. Would you advise what to do next? Thanks
  22. A friend of mine worked as a delivery driver. During his employment, the company arranged for him to undertake driver training and a test to enable him to drive larger vehicles. He signed an agreement requiring him to repay the training costs if he left within two years. On that document was the phrase "total training costs £2000" below the signatures. Three days after the agreement was signed (and before the training actually took place) he had an assessment session with the external driver training provider who said his ability was such that only a few training
  23. i have been employed by a company for 3 years and was recently put on a zero hours contract. i found out today that to continue working for the company i must pay for a 300 pound training course, if i do not gain this qualification by early next year i will not be able to work for the company anymore. my job will not change with this qualification, i teach fitness classes, and i do not work for any other companies so i will not gain anything from this qualification. Is this legal? I really cant afford the training course and its only purpose is to improve the image of the compan
  24. Hi there. My son and his partner are joint claiming Jobseeker's Allowance. I hope someone who has Jobcentre experience can help me out. We have a two part question - first part is relating to appointment scheduling, and the second is about funding for training. I'll stick to the question about scheduling in this post. Their normal signing day is on a Tuesday in the a.m. However, at their last appointment 2 weeks ago, their Jobcentre adviser told them that he was going to be absent from their next scheduled fortnightly appointment due to a training course he had to attend. So, he said
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