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Found 20 results

  1. Hello, I wonder if anyone may be able to help me please. I bought a flight in Dec 16 from Citi Flights, flying from London to Thailand. I flew out on the outbound flight but the airline cancelled my flight home. They left me stranded in Thailand with no other option but to purchase a new ticket home. I have been battling with them ever since and they have said that Citi Flights had no authorisation to sell me the ticket in the first place and it was a fraudulent transaction. Citi Flights have said that the issue is with Turkish Airlines and not them and if they weren't allowe
  2. Hi, Random question, My union rep who has been representing me on and off for years has just told me he has never been on any training courses and has just picked it up as he has gone along. I thought that there was initial training which they should go on before they should represent a member. Anybody any experience with this? Cheers Dex
  3. Not sure if I have posted this in the right place? Apologies if not! I'm currently working through my credit file and found a default from 2012 for £200 from when I was a representative briefly. I have contacted AVON and said: In April 2012 I was briefly signed up as an Avon representative at my previous address XXXX. I placed a couple of orders but then my personal circumstance changed and I was not able to continue, and I moved house shortly afterwards. I had some outstanding products to return from a couple of customers who didn’t pay for their orders
  4. Hi there, I have a huge issue with this insurance, my motorcycle was stolen from the college car park and Hastings direct claim that my insurance does not cover going to college. I had this motorcycle for a few months, and when speaking to their representative Im sure they as you for the purpose of using your vehicle. I mainly used it to get to and from work, as I cannot afford another car (mrs has one). When I asked for explaination they said they will back to me, but never did. I must also say that I have never received my policy booklet, nothing, so I didnt have chance
  5. Hi there I am yet another person with problems with The Community Network TV. I had an appointment with a Sales Rep of the company who sold me a package which, it turns out, was mostly a complete fabrication. Here is what was offered: Two 42" screens in a GP practice, which were to be used to flash the name of the next patient to call them into their appointment. Full screen display of adverts, which would freeze when a patient's name popped up. I signed a contract on the basis of those promises, however, I became a bit suspicious about the company, when
  6. I do find that that the bailiff advice part of the site has been taken over a little by 'industry reps' who often support wrongful actions by EA's or HCEO's, without any helpful advice for Joe Public about what they can do. The replies often supports the actions of their colleagues in the industry. I think this is something that the CAG site team should keep an eye on. People come to CAG for fair balanced advice, which should hopefully enable them to resolve their problem. If CAG allows the site to be taken over by anonymous industry reps, it could damage the reputation of the site
  7. My daughters car was written off when she was hit by another car. The other driver's insurer has admitted liability, this is recorded on HD's system. Also recorded on my daughters file is" fault claim", She has been told by HD that this is normal and it will stay like this until the other insurer settles with HD. When my daughter tries for other insurance it will look like she has been at fault in an accident and insurance quotes will be a lot higher. Is there any way HD can remove the at fault marker so she can get accurate quotes. Thanks
  8. I've been recently charged with Fraud by false representation (1st offence), for returning a low value (under £50) clothing item to a store for a refund. A week after this, I was arrested because the shop claimed the item wasn't their stock and tags were placed by mistake. This was purchased from their online store if that matters. Now I have a Magistrates' Court hearing and will be pleading not guilty. I am scared for my life and how I will be able to argue my innocence but will demand a trial by jury, which will drag this process for much longer and make it very costl
  9. Due to poor health, I had to take time of work, Jan and Feb, now from my wages I make sure I pay my Mortgage, Payment to the Debt arrangement scheme, and Council Tax Now I get weekly tax credits of £81, and around the 15 Feb, I received my bill from scottish Power of £298. Now from my tax credits, and working payments out on Excel, I have budgeted £30 per week to my account for Scottish Power, meaning by 5 May account should be paid in full On the 23 Feb, I emailed Scottish Power about my fiancial difficult, and included the payment plan for the account Now
  10. In short.... On or about October 2012 I purchased furniture on 0% finance to be paid for in 24 equal installments of £28 over a 2 year period. The first payment went out in Nov 2012 and there was no missed payments or indeed any issues until Feb/Mar 2014. In January 2014 I purchased through Currys, a Fridge Freezer and a Tumble Dryer (again on credit) to be paid back in 10 equal installments of £50.10. Due to some error my initial payment for the Fridge etc did not go out and I received a letter stating that I had missed a payment. I duly phoned the company paid the outstanding amount a
  11. hi guys, I need some help please. I recently returned from a family holiday to the Gambia, where on our first day we attended the TC Rep's Morning Reception Talk to give us an overview of the resort etc. We booked 2 excursions which totalled approximately £297 but they took £3100'ish which took me overdrawn and of course i've been hit with costs and several returned DD's which compounds my problem. The main problem was the fact I didn't have an overdraft facility, so firstly i've hit the bank for an explaination why they allowed £3k to be taken when a facility wasn't i
  12. How many union reps can a workplace have ? Is there a limit ?
  13. At work our main union has elected reps, that are voted for each year by the workforce There is a minority union that has around 5% of the workforce and they have a union rep that has elected themselves to represent the few people in his union (not elected or voted for by anyone , he just does it as he used to be a union rep) and another person that has elected themselves as there health and safety rep Now can these two turn up at staff side/management meetings and claim to reps of the "workforce" even though nobody has ever voted for them or elected them ??
  14. I don't seem to be able to get through to Virgin that I just want a response by email to my simple query about why I've been charged for two landline calls that were in my allowance (never use it all up these days). I have received no response to this - just keep getting someone phoning me up, from abroad so the signal keeps coming and going, echoing on the line so every word I say is repeated, I cannot understand them half the time because of the poor line quality and that their regional accents are hard to understand. demanding the whole password and security answers, and completely ign
  15. as above we've not heard from Gerry for more than a month now on cag wheres he gone? dx CAG siteteam. thread created to alert twitter account
  16. I hope this is the correct place for my query, however I couldn't find a specific Credit Card section so did a search on "Aqua" which led to existing posts here ... ************* I am amazed by the brainless incompetence of Aqua. I am unable to keep up my credit card payments, and in October notified Aqua accordingly and asked for the appropriate claim form in order to activate my PPI. In the absence of a response I have written repeating that notification and the request, but still have not had claim paperwork. In that time my account has missed two payments so is fur
  17. can anyone please advice us of our next steps regarding holiday to egypt in january, we have been to and fro ing with thomas cooke since we got back and dont feel the offer of compensation is enough, it has been looked at again and they say its adequate, a group of us went to egypt on 6th january, the brochure mentions kids club, caters for all nationalitys and pool side bars, we booked all inclusive and when arriving we found the hotel looked lovely, however the 2 familys from are group were kept awake by scratching noises through the night and after gettin
  18. Hi is there a Virgin Media rep on these forums Regards Casper
  19. We are happy to announce that Bright House have approached The CAG expressing a wish to deal with our members complaints on the site.As with all reps registered here,we ask that members give them the chance to demonstrate a real intention to resolve complaints,and that posts are kept on topic and free from personal offensives. Bright House have a long way to go,to convince many of our members that some of their business practices are fair and acceptable,and some of the threads on the site give examples. To Bright House; We look forward to your constructive dealings,and our membe
  20. Hello Lee, Have tried to PM you but it says I need 30 posts or more. I need to find out my old Vodafone account number - which is nearly 6 years old. Is there any way I can find this out? All I remember is my old address that I used to sign up for the contract and obviously my D.O.B. I no longer have any form of paperwork etc. Many Thanks, Daniel Fleetwood.
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