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sarahchad

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About sarahchad

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  1. Please help!!!! This is a long story so please bear with me. My sister hired a car last year to move home. She was on the hire agreement with my Dad as a free driver also. My Dad was caught by a speed camera while moving her stuff to her new house in the hire car. My sister put her current address on the hire agreement The address she was moving from NOT to as she stayed there until two days afterwards. She did not pay for mail forwarding but asked landlord to forward any mail. A NIP was sent a few days afterwards to old address as this was provided by Enterprise hire company. She changed address with DVLA three weeks after moving and recevied confirmation four weeks afterwards that they held her new address Six months afterwards she hears from the DVLA that they have given her 6points and £900 fine for not attending court and providing driver details. She obviously did not know as everything went to old address. She went to court again as she explained she didn't know about it. She was told she did not need legal representation and just to take my Dad and explain he was driving. They both went and my sister pleaded not guilt to speeding (As it was our Dad) and not guilty to providing driver details as she felt she had changed her address in the correct time frame. It is now going to trial and she has been told lots of different things regarding whether she was right/not right to plead not guilty. Apparently the hire company should have told her to provide a forwarding address?? is this correct? The agreement doesn't give her the opportunity to do so. Advice would be VERY most welcome as my sister and my Dad are both very upset
  2. Hi! Thanks for taking the time to reply! Yes paid by debit card not credit card unfortunately Thanks Sarah
  3. Hi all, I have a problem with the UK Training Institute. I booked a course with them and it stated when booking that you had to provide them with a preferred date that you wished to attend and they would contact you regarding when your course will be and a time,venue and date by email. It stated at the time of booking that you may not get the date you want. The course was for my other half as he is self employed and requires some training for health and safety reasons. we didn't hear anything and £75 was taken from our account. We waited a few weeks and as we had still not heard from them logged back onto their website to check what was happening to find that their website was not working. I waited over a week until it came back online and contacted them through their website as they do not provide telephone numbers. The reply I received stated they had send me an email confirmation of a course date and as we had not turned up we were billed for it still. I explained he had not received any emails from them and to provide me with a contact telephone number to call them directly as I was not happy. I received an email reply a few days later stating that the email I provided was incorrect and it had bounced back to them therefore they were not liable and sent another copy of the email originally sent, they did not provide me with a telephone number as requested and did not even sign their name. Please can anyone let me know where I stand with this one? I am unsure if I did provide the correct email address as Im sure I did but even the one they say I gave still gets to us eventually .co.uk instead of .com. Hopefully you can help as to loose £75 when we don't have a lot of money anyway has been a big blow. Also when you visit their site there is a message to say they have been having technical difficulties Many thanks Sarah
  4. Thanks for that, I'm going to try and sort this out today. Just to think I would just usually take this sort of thing on the chin and pay , I won't be in the future !
  5. I have just written my letter and before posting it I have checked my partners phone for the proof of payment to double check. I have now realised why he has been charged. He used his mobile app for parking eye to pay and it is pre populated with his vans number plate and not my cars! Obviously he paid for the full time as he can prove but he paid for the wrong car. I'm guessing they can check CCTV that his van was not in the car park that day and it's just a genuine mistake ?
  6. Ok so the advice is to write and say I wasn't the driver and leave it there? Sorry if I'm being stupid here it's just I read it as that if it specifically asks for details (which it does) then I have to provide them. Thanks for your time x
  7. It does ask for his details and says that if I don't provide them they will pursue me for the money. It says " As we do not know the drivers name or current postal address, if you were not the driver at that time you should tell us the name and current postal address of the driver and pass this notice to them" So shall I write to them and give them my partners details? Thank you for your reply by the way!
  8. Please help My partner borrowed my car and a parking fine has come addressed to me (incorrectly as a Mr not Miss ) charging me £60 for an over stay in their car park that goes up to £100 if not paid within 14 days. Now my partner did pay, he returned and put some more money on paying with his phone as he was at work and hadn't finished. Now he didn't realise it was a max stay of so many hours and he was not allowed to park for the 7 hours 33 mins that he parked for. It doesn't specify in the letter how long you were supposed to stay for and my partner had missed the point that it was a no return car park. My partner is genuinely dyslexic and has struggled to understand that he wasn't allowed to put more money on I'm guess I'm asking whether I am within my rights to not tell them who was driving as it wasn't me and if I do have to tell them whether there is a possibility we can appeal as we still have proof of payment. Help would be really appreciated as we really could do without having to pay at this time of year
  9. Hi guys, Please can someone give us some advice, my partner has just finished working for a company who he has worked for for many years, he worked his notice and was expecting to get his final payment last week. When nothing was paid into our account he contacted his employer to ask why he hadn't been paid and was told that his boss had taken the whole amount back due to a course that he had recently attended costing over £180 and £250 insurance excess for a bump in the company van ( which he was not at fault). From what I have read I'm sure he can't just take this money without warning or any notification and I am not quite sure why he is liable for these costs anyway, especially the insurance excess as it is the companies insurance policy. His employer will not speak to him on the phone so all we have been told by the lady that does the wages is that it is in his contract that he has to pay for any course he attends if he leaves within 6 months of doing it. They have refused to send out a copy of his contract, his P45 and his last two wage slips. Does anyone know where we can go from here? Many thanks
  10. REALLY MAD WITH MYSELF!!! I have got a Sony handycam HDR-SL10 currently displaying an error message of E:31:00 format error Has anyone any knowledge of what this means and whether I have lost hours of footage of the kids which I stupidly havent backed up? I have got a week warrently left and when I rang Sony today they said that it was not in their interest to save my data, they will just wipe the built in hard drive if indeed I get it to them in time...... Has anyone come across this problem and are Sony good at honouring their warrenties? Thanks for you time
  11. Hi thanks for reply, only just been able to reply due to loss of connection when switched to talk talk lol ! never mind that will teach me to shop around!!!
  12. See this is the problem, I live two villages away fom the exchange and have had problems with Tiscali before BT, but it was only whn they replaced the wiring from the exchange did I get my signal back, so am thinking i need an ADSL broadband or maybe thats BT putting false ideas in my head, might try o2? OOOHHH i'm confused!!!
  13. hello all!!!!! Can anyone offer advice? I a currently in the process of canceling my bt phoneline and broadband which I have had no problems with but find very expensive. I have two issues: One:BT tell me i am in a contract, apparently they sent me a letter saying they would renew my contract with them if I didn't reply to this letter, I DID NOT GET A LETTER!! so i will have to pay £74 for early cancelation. Also they have said i am in a contract with broadband and will have to pay £25 which i think is weird as other people from BT have said I am NOT in a contract for broadband, they have also been ringing to try to get me to enter another contract at a cheaper price so I know I' not in a contract.I have asked for proof is this right? Two: Is Talk Talk any good ?BT have told me they are crap and will probably have connection issues and lose my phone number. I have hd connection issue before I went to BT so just wondering if anyone knew wht they were like......
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