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Found 167 results

  1. Hi all, I've been directed here from reddit. Reading a few threads i think i have my answer but want to make sure i am ok to cancel my DirectDebit So 2yrs ago i signed up to a local gym (Choices health club - Derby)i was told it was a special offer at £20 a month due to a grant of some sort. Today i emailed them stating i would like to cancel with immediate effect as i've not been in over a year, to which they respond to say its a 36 month contract and i have 1 year left!? However i was not told this was a minimum term of 36 months! However after reviewing the T&Cs it does state its a 36 months term. I think 36 months i a very unfair term as anything can change in that period. Can i cancel my direct debit worry free or do i need to go about this another way? Thanks for your help
  2. Hi, I've just found myself in a situation, whereby I was caught without money in my account on the day by DD was due - and now I'm being charged the £25. However, I would like to carry on using the gym, - and not pay the £25 - is that possible? Very annoyed, as I really am enjoying the gym - particularly because it's a good hobby when I don't have much money! However, my integrity is swelling, and I can't bring myself to let them rob me.
  3. when I was a membership the staff at X4L accidentally locked me in the gym. I was putting my pants on in the changing room and the lights went out. As soon I put my jacket on to leave the room I realized there was no one there and the steel shutters were down. This resulted me having to leave through the fire exit which caused the alarm to go off at 10 o'clock at night. The staff apologized to me and I carried on training there for two months. Come september I leave the gym to relocate to my university city. I cancelled the membership through my bank because I have read stories about them continuing to take money after cancelling through their online form. A few months and 5 harlands emails later I have received an intimidating phone call from an X4L head office person demanding me pay £125 to cancel my membership. The thing is when I signed up I picked the membership option that allows me to cancel anytime I want as you pay £10/month extra for no minimum 1 year time frame. Now they are lucky I didn't take legal action when they locked me in the gym (what if I was blind like my friend????) now I am being harassed on a bi-weekly basis over phone and text messages to pay 'administration fees'. I have had it! What are my rights and would my case stand a chance in court if I were to press legal action?
  4. I cancelled my direct debit and was going to do it via the site as well but forgot. Due to this the members page now says I am in default even though my next payment is due in December and there is no way to cancel via the site. I contacted the gym who said I need to contact harlands. I had to send an email as they don't answer the phone. I was told I need to cancel via the members page which is no longer possible and reinstate the direct debit as you have to give one months notice. Their website says no contract and no tie in. Also in their terms and conditions there is no mention of any notice and it says if you cancel your direct debit or cancel via the members page that will cancel your membership. I have replied explaining this but why won't either side just cancel it? I just want to make sure I'm not charged anymore. Here is a link to their terms and conditions which are very vague. https://members.buzzgym.co.uk/docs/buzz_terms_and_conditions.pdf
  5. Hi, My partner had a 12 month gym membership with Xersise4less, unfortunately due to a foot injury she had to stop going after a couple of months we cancelled the DD (Stupid in Hindsight) now i am sure you know whats coming next they have passed it to Harlands / CRS and have of course added lots an lots of extra fees any help would be appreciated. Is there a way i can pay the 30 days notice and have done with this i refuse to pay the extra admin fees. Thanks in advance
  6. Hi All, Joined Lifestyle Gym last year. Paid a few months and only went once! My own fault, I just didnt have the time to go so I cancelled my direct debit.. Silly thing to do I know but I'm not refusing to pay.. I have the following breakdown from CRS of what I owe: - £113.33 - Membership Fees, due under the terms of your Membership Agreement (DEC 2017 onwards) - £50.00 - Administration Charges, incurred due to missed payments in December 2017 & January 2018 - £66.50 - Recovery Fee, incurred as the file was passed to CRS (both applied under the terms of your Membership Agreement) £229.83 – YOUR ACCOUNT BALANCE I am by no means refusing to pay but I just wondered are the fees they have charged here enforceable.. I have had a look around the forum and I don't think they are. If they are then of course I will pay but just wanted to check before I do. Thank you Tink
  7. I attach a copy of a gym membership agreement, can I get out of it or have I just got to pay up please. clacton council leisure centre .pdf
  8. Hi I signed up to a gym in august this year. I was pressured into signing & have been a few times. I have tried cancelling with letter from GP stating due to anxiety i wouldn't be able to attend anymore. I heard back from ashburn saying they would hold my membership & add unused months onto end but i would have to continue payments of £51 per month. It is now making me ill & my consultant has written a letter stating i will not be able to attend anymore due to lifelong illness (ulcerative collitis). I fear i am going to have issues cancelling so any advice is greatly appreciated.
  9. Hi all, Looking for some advice - I've been reading through and there's lot of great advice here on the forum and I've kind of used some already but messed up in places to give the gym more than I should - so here's the story. My wife and I are a member of the Sweat Union gym in Chelmsford, we are both on rolling monthly contracts. On 22nd August 2018 we both sent them an email saying we would like to cancel our memberships and she subsequently cancelled the DD (2 x 21.99 as she paid for both of ours). We were then informed the next day that you had to cancel prior to the 15th of the month so we would have the pay the September gym fees. We were willing to pay and she called them to say the DD has been cancelled and they said this means we would need to pay the £21.99 for Sept and both incur a £15 admin fee because of the DD. She called the bank to try and reinstate it but they said Sweat would have to do it and they didn't seem willing. The payment wasn't due until the 31/08 so we emailed and said we'll pay the outstanding £21.99 each but don't agree with the fee, the email was ignored. I ended up looking at my account on the site and could see the balance due (£21.99) and the option to pay online so we went ahead and both paid the September balance on the 29th August (before the due date). I then emailed Sweat to say the balance was paid prior to the deadline and I assume this clears the matter, that the admin fee will be removed and that we can still use the gym through Sept as we are paid up. They emailed back to say no, we have to pay the £15 fee each, we cannot use the gym unless this is paid and on top of this, we cannot cancel our memberships with outstanding arrears on our accounts. Now this is really galling - I know £15 is not a lot but I don't want to pay it out of principal. The gym have acknowledged we would like to cancel but refuse to let us do so without paying the £15 fee. They say that if we don't pay the £15 our accounts will be passed onto a third party finance agency. Reading other threads, it seems like they don't have any legal right for the £15 fee Should I do anything else at this point or just ignore going forward? Any advice is greatly appreciated.
  10. Hi, The gym is called Ultimate Physique in a town called Castleford. - No water supply in the gym which in these conditions is just unacceptable - No air conditioning in the gym so in warm weather working out is unbearable and in the winter when working out on the first floor it's so cold you struggle to sweat - The duration of my contract is 36 months with I believe is classed as an unnecessarily long contract under Consumer Rights Act 2015 - The penalty to cancel my membership is £10 x by the remaining months, which is 19 in this case. - Is this also an unfair term in my contract due to it being a punitive penalty? Would these be classed as ground to terminate my contract? I have attached the T&C's from my contract if someone could take a look to find a way out of my contract. Thanks in advance.
  11. Hi. Just needing some guidence on CRS on behalf of the Harlands gym. Cancelled the gym membership after 6 months i personally thought id taken it out for a 3 months time scale as i was told its for how long you want it too be not like other gyms!!! I was wanting a gym based more on classes as i got married in Aug 17. Cancelled with the bank as i was having personal issues it wasnt until i had to look at my bank account realised i was still paying for the gym as i thought id got it for the 3 months sounds a lame excuse i know have been told i owe them 342.00. Well ok then the contract i signed was for 12 months and i have paid 6 months at 29.00 a month i worked it out for about 174 .00 but they have put costs etc on. Having rang and explained they have been really rude and condescending. They have apparently sent me letters and also monthly statements of what i have paid to my address i can honestly say i have never received CRS says i need to have a word with Royal Mail as obviously i am not getting my post through their service. I receive my bank statements and overseas parcels so really not sure why i havent revieved their letters. I am more than willing to fight this im worried the affect it will have on my credit rating as im looking at changing my mortgage i dont want this to have an impact while im still trying resolve this. At the moment they are just rude people who speak to me like im a low life. Feeling worried and scratching my head whats the best course of action as obviously i signed up for the 12 months which is now my words against theirs but no way am i paying 340 odd pound.
  12. Hi there. I have had similar trouble with CRS because of the membership I had with the Lifestyle gym where I and my partner took 12-month memberships both. We then moved to a different city and kind of cancelled by the procedure except that my partner did this for BOTH of us and not me personally, no one never in the gym or Harlands told him that he cannot cancel for both of us (he was the one paying for them so we just decided it will be easier that way, I also was pregnant and super sick and just couldn't care less about the gym). He just carried on with the cancellation, it took him months to do it "properly" via phone calls and emails because there was always someone who knew nothing about it and always was told that to call or email here and there and there.. long story short- he cancelled eventually with the proof of our new address 100miles away with both our names on the bill. months later I got an email and ton of messages and missed calls from CRS. I ignored because I get a tonne of calls from these debt advisors and car accident people, but after a while, I realized it's for real, they are searching for me. I emailed telling the same I had just told you now and that I owe nothing, this has gone on and on for months, a couple of weeks ago I got an email with red letters about the court, you know what they do, won't recite it. I phoned harlands, I phoned CRS, my partner did the same.. I was left in tears on the phone because I was utterly stunned by the given attitude". They are not going to look into it, where the things went wrong etc. My partner left me his bank card n the table today saying- call them and pay them. And just something whispered in my mind- Google them. That's what I did and found this forum and I am hopeful now, this seems super unfair to me, and plus I am a stay at home mom, I don't get any benefits, I claim nothing from this country, my partner supports the whole family, I simply cannot afford to throw his hard-earned 200£ in the bin. What do I do?? Just ignore? Are you sure they cannot proceed with the court? Thanks a million for having this website and information, your advice is highly appreciated!!!!
  13. Hi, I am having a problem with Bannatynes in Crewe and a debt collector called ARCEurope. I was a former member at Bannatynes and they are claiming I owe them money (£77.31), hence the debt collector who has been in touch. I have attached some documents for you to look at. Do I cough up the money or do I stand my ground? I would appreciate some advice on what to do. Thanks Bannatynes complaint.pdf
  14. Hey Guys in a ongoing battle Going back few months now with harlands over the head of cancelled membership of a gym! Last July 6th months pregnant I verbally informed a member of the gym to freeze my account until after the baby was born. My gym membership is a 30 day rolling contract btw. Wasn’t until Feb of this year that I realised that the money was still Coming out of account I rang the gym who told me to put it In an email which I did and sent it off In March still had no response from The gym I went to the bank who claimed back the money under the indemnity scheme. Then the letters started from Harlands, immediately I rang them and explained the situation and forwarded them the email I sent to the gym in February. They were to look into It and get back to me. I got a letter to say that as harlands hasn’t heard from me the amount owed had now risen and was being referred to a debt collection agency. messages started coming to contact this number I rang harlands again and explained again and they told me it was now passed to Crs who I just rang this morning and they were just shouting at me that I should have contacted them as it states in the terms and conditions and I breached these conditions I am liable for all the money and they are starting court proceedings for the 180 I claimed back and 25 for administration fee and I don’t even know what else he as shouting. I thought no this isn’t on this is the gyms fault I just rang them this morning, turns out I spelt the girls name incorrectly that I emailed, but she also said that I should have left a letter to say I wanted to freeZe my account, this wasn’t told to me at the time however they were happy to verbally take my notice. But now start stating I should have done this and that when that day they were fine accepting that I wanted to freeze it was a 30 day Rolling contract , I wasn’t tied into any contract What should I do It’s such a mess and the messages and phone calls are unbearable
  15. Hi, hoping someone can help me with this. The driver of the vehicle received a PCN on their windscreen. MPS want £100 or £60 within 14 days. This is extortionate and completely unreasonable for the following reasons: - There are NO signs upon entering the car park stating there is restricted parking - The private land apparently belongs to a company called "Atlantic Cladding" which is joined onto a building called "Simply Gym" where the driver was training - The PCN was issued at 06:13AM. Atlantic Cladding does not open until 8AM resulting in no loss of earnings or obstruction to their business - Having re-visited the premises in daylight, there are two signs either side of Atlantic Cladding stating that the area is under 24 hour management and is for Atlantic Cladding customers only. These are not visible at 6AM as there is no lighting surrounding the signs - I have since learned there is a private car park for Atlantic, one for Simply Gym and a public land parking area. There are no clear instruction or signs to differentiate between these 3 areas I have attached photos to support my argument. The red car in the photo is where the driver was parked. You can see the sign on the building in the background, there are no lights around it. The bollards you can see in the photo come up to the red car, after that it is all open so the areas are not really sectioned differently. 1 The date of infringement? 31/08/2018 2 Have you yet appealed to the parking company yet? [Y/N?] NO If you haven't appealed yet - ,......... have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] what date is on it Did the NTK provide photographic evidence? NO NTK RECEIVED AS OF 10/2/2018 5 Who is the parking company? MILLENIUM PARKING SERVICE 6. where exactly [Carpark name and town] did you park? St Davids Road Industrial Estate, Enterprise Park, Swansea, Llansamlet, Swansea, SA6 8QL Please let me know what you think. Thanks in advance pix.pdf
  16. I am in urgently, need your help and advice guys. Me and my mother signed up to E4L around July last year which we have been using fine for past four months. my father noticed a strange direct debit leaving their joint account, which he didn't recognised so he cancelled it. This we later found out to be from Harland or E4L, £11.99. He cancelled this direct debit via bank and then mother got an email from them, stating the account is now in default. A £25 admin fee has been added alongside the month where the monthly payment has not been released. Additionally, my mother has not been well due to a heart condition so she not even had the chance to use their service around Nov/Dec. I contacted the harland team and mentioned that mother been in hospital and my father accidently cancelled the contract. They, however, would not accept this and persist in paying the £25 fine and a months membership, which we decline. We are OK to pay the monthly fee but not the fine. I believe my father, recently, went back to the bank to reinstate the direct debit. What is the best way on moving forward? Any advice will be appreciated thank you very much KoshiZee
  17. hello. im just wanting a bit of advice please. august 2016 i entered a 12 month gym contract - in october 2017 i went in to my gym and asked to cancel my membership. the receptionist took my details but it now seems she failed to cancel my contract. she did inform me to keep my direct debit open for one month, which i did, for any last payments to be obtained. on the 1st of november a gym membership amount of £24.50 left my account and therefore i cancelled my direct debit. i believed this to all be sorted. i have had no contact from anyone in december or january - they have my mobile and house number, home address and my email address should they need to contact me. i have today recieved a very nasty email from the CRS (not Harlands) saying i am in debt to the amount of £448!!! even if my membership had not been cancelled correctly, the amount i owe the gym would be £49 for both december and january. they have told me an admin fee had been added to the debt and the admin fee is £118 - the two gym payments and the admin fee come nowhere near the £488 they have quoted me. i have had no contact from my gym or harlands prior to this email from CRS. i went straight to the gym to demand what was happening and they seemed as shock as i was. do i need to pay anything? do i pay for december and january? im in shock right now about being so much in debt for absolutely no reason - should i not have recieved something earlier from the gym or harlands showing a problem on my account? i really dont know what to do now. my gym only took on harlands group as there collection agency in january and they have had no dealings with them. the manager of the gym has offered to call harlands in the morning for me as nothing is showing up as a debt on my membership which for some admin reason is still classed as being active. im at a loss of what to do - any advice would be appreciated vicky
  18. Hi everybody, Today i received an interesting email, telling me that i owe money to lifestyle gym. Unfortunately i don't have my contract to hand as this was 3 to 4 years ago! I'm sure i never took out a contract of any such, but i don't have nothing to back it up. Not received any emails prior to this one either. just looking on best way to deal with the current situation. Wonder why after all this time they have now decided to chase me if i do indeed owe them money? (actual email copy and paste below) --------------------------------------------------------------------------------------------------- Dear Miss xxxx URGENT - PLEASE CONTACT US IMMEDIATELY UPON RECEIPT OF THIS LETTER Re: CRS Ref No: xxxxxx Lifestyle Fitness Ref. No: xxxxxxx Following attempts to resolve your outstanding balance with Lifestyle Fitness, we have now discovered that you have moved to the above address. A charge of £36.00 has been added for tracing you. Your balance is now £309.26. 1. You contact us on 01444 449 165 to either settle £ 309.26 by Credit/Debit card or set up an acceptable instalment plan with us. Our office is open between 9am and 5pm Monday to Friday. 2. You send us a cheque/postal order/bankers draft for £309.26, payable to Credit Resolution Services and sent to 2nd Floor Rockwood House, 9-17 Perrymount Road, Haywards Heath, West Sussex, RH16 3TW. Please ensure a payment is made on your account within the next 7 days in order to avoid further action being taken against you. Yours sincerely For Credit Resolution Services Rob Avery Collections Manager --------------------------------------------------------------------------------------------------- Any advice would be appreciated
  19. Last week whilst sorting through bank statement I came across a Harlands direct debit for £19.99. After researching on google I realised it was for a gym membership (in my knowledge I hadn't been a member of a gym for s substantial amount of time)! After phone calls I realised it was for Simply Gym Wrexham which I had joined in April 2013! I'd been a member for a few months (been to only a handful of times) and had believed Sid cancelled it in January 2014! I remember telling a member of staff on the desk that I wished to cancel and writing to bank to cancel my DD. I've since been in to the bank and they have no record of me cancelling the DD and the manager in the gym said it's the responsibility of the member to cancel the DD and they do nothing (this was not communicated to me at the time either)! They have all the correct contact information (name/address/tel/email) but I have had no contact from them in 4 years. They also had me listed on their system as 'high risk' as I hadn't been there for such a long time (4 years!!!)! think this is morally wrong and really underhand on the part of the gym. They continued taking the DD but no contact. I have since spoken to a couple of friends, coincidentally one who had the exact same situation with the same gym. Membership believed to have been cancelled but was not. I know I should've picked up on this sooner and I will be checking my statements from now on what can I do to get some of the 48 x 19.99 (nearly 1,000) money back. To date the only response back I've had is 'it Is the responsibility of the member to cancel their Direct Debit with the bank when they wish to cancel, we believe we have abided by the terms and conditions of the membership and are unable to offer the refund requested'. It would be very interesting to find out how many other similar unknowing 'high risk' members they have! Any advice please..... Any advice on what to do next? realise I should've picked up on it sooner and will be going through bank statements monthly from now on... Thank you
  20. after a little google and a browse around the forum I've seen alot of prople having the same issues with Harlands after trying to cancel gym membership! My situation is as follows I joined a gym (choices health club) september 2015 for a 12 month contract and then it went on to a rolling contract. I was working away monday to friday and the gym was near where i worked. I started a new job in sept 2017 (75 miles away from the gym I'd joined) I cancelled my DD on 13th september 2017, i rang up the gym to cancel my membership, I was told I'd have to call in to cancel, I explained I now live over an hour away and they emailed me a cancellation form. I got an email from Harlands 15th september regarding my cancellation of my DD and that if i didnt reinstate it by 25th september (my billing date) I would be charged a £25 administration fee. I didn't send off the gym cancellation letter. These are the t&cs on my cancellation letter, as I've already cancelled my DD I didn't want to sign this agreeing that If i cancelled my DD I would accept the 'irreversible adminstration charges' TERMS AND CONDITIONS OF CANCELLATION • You must abide by the cancellation notice period applicable to your membership contract • In the unlikely event of a dispute, it is the member’s responsibility to provide proof of cancellation • You must keep your copy of this cancellation and be able to produce it if requested to confirm your cancellation, if you are not offered a copy please request one • Do not cancel your direct debit until all payments have been made after the submission of this form, doing so could result in irreversible administration charges • You may not downgrade your membership within the cancellation period • You are able to withdraw your cancellation at any point during the cancellation period, we can accept this withdrawal verbally and once it has been accepted you must resubmit a cancellation form to cancel your membership I then received another email from HARLANDS dated 26th september referring to their letter dated 15th september I have not contacted them. As i have not reinstated my DD I know owe £25 adminstration fee £39.99 for bill dated 25th september £39.99 cancellation fee £104.98 Total owed If i do not contact them by 16th October I will incur a further £25 adminstration fee. Just looking for some advice on what to do next? As I haven't yet sent my cancellation form off i realise that my gym still recognises me as a member. I called the gym again yesterday 26th september stating that I had received another email from HARLANDS and asked if they had processed my cancellation form (I haven't sent one) I haven't used the gym since July 2017 My home address is still the same as when I joined the gym I can provide the wording of HARLANDS emails however from what i have read from other people s posts it seems like a default reply. Thanks in advance guys!
  21. Hi, I've been reading through some of the previous threads with similar issues. I would appreciate some help with my particular problem if anyone can give me advice? I joined Fitspace gym on 29/06/2015 and the membership was 12.99 per month. In around January of 2016 I finally sought help with my debt problems and eventually got a DMP with stepchange. My bank overdraft was one of the debts included in this so my account was closed and the direct debit to Fitspace was cancelled. In June of 2016 I received a text message from Zinc saying I needed to contact them with no other details so I ignored it. Last month I had a similar text message from CRS and another today simply asking me to contact them. I had a search and realised they must be contacting me about my previous fitspace membership. I have had no written correspondence from them and I have not yet contacted them. I assume they have my current address as its the one I used when joining Fitspace. I'm not sure where to go from here? Should I write to them asking for them to contact me via letter? Any advice is much appreciated, thanks for any help!
  22. Hi I recently cancelled my direct debit that was set up for my Gym etc membership. I had not used the gym in many moths ~6+ and I believe I was 1 month away from the 12 month contract being up. I received a letter asking for the 25£ i owe as the final installment of my membership contract AND a 25£ admin fee to be payed, so 50£ in total. I am willing to pay the 25£ and either end my gym contract or keep it going but I am not willing to pay the 25£ admin fee. I sent an email to harlands saying this: Hi I have not used my gym membership for many months due to a lack of time because of university and work and you can check that I have not used my membership by looking at my account. I cancelled it and I thought that my contract, which I can't view anywhere, ended in July because in 2016 I cam back from Germany in July and started my membership again . If possible I would like to either pay the 25£ that was due for the last month or restart my membership as in my current financial status an extra 25£ charge is something that I cannot afford currently. I hope you understand this. I have not yet had a response. If they do not respond should i assume that they don't need to be paid. And what should I do if i want to sign up to that gym again?
  23. Good morning folks, I'm getting in touch on behalf of my partner. She signed up to Simply Gym back in August, who use Harlands as their money collector She's just received an email this morning stating that she is £97.98 in arrears because a direct debit was cancelled and the last two payments of £25 have not been going through. They also state that if the debt isn't paid by 14th November a debt of £313.89 (yes, £313.89!) will be passed on the a Debt Recovery Company. They stated that they've been sending letters up until this point, but we haven't received anything prior to this. Upon checking, it seems that the direct debit to Harlands was cancelled accidently back in September, and not because she wanted to cancel the membership. We haven't used the gym during this time, anyway, so it's not like she's been using the facilities for free. Is there any way she can just make the two missed payments for the service, and avoid paying all these ridiculous extra charges (£313.89.. , as there was no foul play here, it was a genuine mistake that the DD was cancelled. Kind regards
  24. Hope this is the right spot for this .. . my first visit - first time I've been threatened with a court action, too - scary! In June of this year I cancelled my gym membership - no valid medical reason - we just weren't going. I had been a member for a couple of years but - and guys no laughing! Swimming three times a week was wrecking my hair.. .. okay you're allowed to laugh a little but just quietly please I went to my bank (Barclays) and instructed them to cancel my direct debit. They did. At least - they told me it was cancelled. They helpfully advised me to let the gym know. Soon as I got home I phoned the gym (Virgin Active at the time) and explained I was cancelling - life too busy etc etc... and they asked me to let them know in writing and said an email would be fine. I emailed them that same day - expaining I was cancelling my membership and had stopped the direct debit. Job jobbed. I thought. Didn't hear back from them so I presumed it was fine. Meanwhile - and this may/may not be significant? Virgin Active sells out to David Lloyd Clubs) Didn't look at my bank satement very carefully until a couple of months later - (I know, I know shocking... what can I say??? ) and it was then I noticed that the gym payments were still going out. Puzzled and miffed I went to the bank. They checked. yes, the direct debit was cancelled but the company that took over Virgin active - namely David Lloyd - had started up the direct debit again. I had no idea they could do that! So - nice bank lady said not to worry - they would sort it out - the money would go back into my account, they would block David Lloyd from taking money out of my account (sheesh that's still a scary thing to type) - but she says - if I ever want to go back to the gym I would have to unblock David Lloyd in order for them to take money for a direct debit - as if that is likely to happen after the way they conduct business! The story continues. Few weeks later I get a phone call from a company called Arc Europe accusing me of being two months behind in my gym membership payments. Argh. I take a deep breath and explain that I have cancelled my membership with Virgin Active. .. explained bank/phone call to gym/ email notification to gym, thank you please don't contact me again. Phhht no good - phone calls text messages, threatening letter - pay up or else you'll go to court and your credit rating will be affected. ... blah blah blah oh and by the way we have added some admin fees.... ! And then this morning an even scarier letter from Major Law solicitors - wanting even more money and how it will be easier and cheaper if I pay now..... lawd..... What do I do? I'm rubbish at paperwork... no idea where my original conract is with Virgin Active... . and I have deleted the email I sent to them confirming I was cancelling my gym membership. Sorry this turned into a ramble. Any one got any advice? Going to see someone at the bank today - maybe a letter from them confirming when I actually cancelled the direct debit will help? Cheers
  25. https://www.consumeractiongroup.co.uk/forum/showthread.php?424491-Harlands-and-Xercise-4-Less&p=5070263#post5070263 Hi Slick! Wow that thread is really interesting, can't believe Harlands have been chasing TwinMum for so long! I'm hoping you can help me with my issue with Harlands. I was also passed off to CRS after i kicked up a fuss they stopped chasing me. Now the issue i have is what happens if i rejoin that gym or join another gym that uses Harlands as its direct debit collector.. im assuming my name would flag up on their system showing I'm in arrears. The gym i was with was lifestyle fittness. Most the gyms in my area use Harlands:-/ In a nut shell, last year I cancelled my direct debit with lifestyle fitness. I then had Harlands chasing me to pay all these admin fees, I refused was passed on to CRS after i kicked up a fuss they stopped chasing me. Now the issue i have is what happens if i rejoin lifestyle fitness or join another gym, that uses Harlands as its direct debit collector.. im assuming my name would flag up on their system showing I'm in arrears. im kind of hoping it wont.. Does anyone know what might happen? Most of the cheaper gyms in my area use Harlands. Thanks in advance
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