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  1. Heya, Hoping I can get a bit of advice on the following. I've emailed Ashbourne mgmt to cancel my gym membership. I signed up in December 2017 with 3 months free and then started my 12 months in March 2018. My final payment is due to come on 1st of Feb 2019 at which point I would then cancel my DD. They have replied saying I have to pay a 3 months notice fee so will pay up until May. This sounds ludicrous but would I be in my right to just cancel my DD after Feb? Unfortunately, I've looked everywhere and can't find my contract and they have ignored my request to send another one:ev
  2. Hi All, Just had a quick read of the other threads but haven't found anyone in this exact situation. Background: I signed up to Bannatynes back in Nov 18. Living in Edinburgh and starting a new job in Livingston (right next to the Bannatynes) I was delighted to find that both gyms were in the same "tier" for cross usage. I was given the tour by the membership girl who told me all about this and advised me to sign up online (weird? they're usually very pushy to get you to sign there and then). When I went to do so I noticed that it was £3-4 cheaper per month to sign up at Edinb
  3. Hi, My partner had a 12 month gym membership with Xersise4less, unfortunately due to a foot injury she had to stop going after a couple of months we cancelled the DD (Stupid in Hindsight) now i am sure you know whats coming next they have passed it to Harlands / CRS and have of course added lots an lots of extra fees any help would be appreciated. Is there a way i can pay the 30 days notice and have done with this i refuse to pay the extra admin fees. Thanks in advance
  4. I attach a copy of a gym membership agreement, can I get out of it or have I just got to pay up please. clacton council leisure centre .pdf
  5. Hi all, Looking for some advice - I've been reading through and there's lot of great advice here on the forum and I've kind of used some already but messed up in places to give the gym more than I should - so here's the story. My wife and I are a member of the Sweat Union gym in Chelmsford, we are both on rolling monthly contracts. On 22nd August 2018 we both sent them an email saying we would like to cancel our memberships and she subsequently cancelled the DD (2 x 21.99 as she paid for both of ours). We were then informed the next day that you had to cancel prior to the 15th o
  6. I signed up with The AA in 2015 for £99 a year (paid monthly). I just always assumed it was £99 as the website didn't state otherwise as far as I could see. I've checked it today and found I have been paying over £204 a year ever since the first year was up. I called them to complain, and the person said I would have had confirmation of the price in the post before it was due for renewal, and if I didn't call then I wouldn't get a better price (Why do I have to call!?). I don't recall getting these letters, and I keep everything, but I don't have that letter. I for sure ch
  7. Hi, The gym is called Ultimate Physique in a town called Castleford. - No water supply in the gym which in these conditions is just unacceptable - No air conditioning in the gym so in warm weather working out is unbearable and in the winter when working out on the first floor it's so cold you struggle to sweat - The duration of my contract is 36 months with I believe is classed as an unnecessarily long contract under Consumer Rights Act 2015 - The penalty to cancel my membership is £10 x by the remaining months, which is 19 in this case. - Is this also an unfair term in my
  8. Hey Guys in a ongoing battle Going back few months now with harlands over the head of cancelled membership of a gym! Last July 6th months pregnant I verbally informed a member of the gym to freeze my account until after the baby was born. My gym membership is a 30 day rolling contract btw. Wasn’t until Feb of this year that I realised that the money was still Coming out of account I rang the gym who told me to put it In an email which I did and sent it off In March still had no response from The gym I went to the bank who claimed back the money under the indem
  9. I am in urgently, need your help and advice guys. Me and my mother signed up to E4L around July last year which we have been using fine for past four months. my father noticed a strange direct debit leaving their joint account, which he didn't recognised so he cancelled it. This we later found out to be from Harland or E4L, £11.99. He cancelled this direct debit via bank and then mother got an email from them, stating the account is now in default. A £25 admin fee has been added alongside the month where the monthly payment has not been released. Additionally, my mo
  10. Hi everybody, Today i received an interesting email, telling me that i owe money to lifestyle gym. Unfortunately i don't have my contract to hand as this was 3 to 4 years ago! I'm sure i never took out a contract of any such, but i don't have nothing to back it up. Not received any emails prior to this one either. just looking on best way to deal with the current situation. Wonder why after all this time they have now decided to chase me if i do indeed owe them money? (actual email copy and paste below) ---------------------------------------------
  11. Last week whilst sorting through bank statement I came across a Harlands direct debit for £19.99. After researching on google I realised it was for a gym membership (in my knowledge I hadn't been a member of a gym for s substantial amount of time)! After phone calls I realised it was for Simply Gym Wrexham which I had joined in April 2013! I'd been a member for a few months (been to only a handful of times) and had believed Sid cancelled it in January 2014! I remember telling a member of staff on the desk that I wished to cancel and writing to bank to cancel my DD.
  12. after a little google and a browse around the forum I've seen alot of prople having the same issues with Harlands after trying to cancel gym membership! My situation is as follows I joined a gym (choices health club) september 2015 for a 12 month contract and then it went on to a rolling contract. I was working away monday to friday and the gym was near where i worked. I started a new job in sept 2017 (75 miles away from the gym I'd joined) I cancelled my DD on 13th september 2017, i rang up the gym to cancel my membership, I was told I'd have to call in to can
  13. Hope this is the right spot for this .. . my first visit - first time I've been threatened with a court action, too - scary! In June of this year I cancelled my gym membership - no valid medical reason - we just weren't going. I had been a member for a couple of years but - and guys no laughing! Swimming three times a week was wrecking my hair.. .. okay you're allowed to laugh a little but just quietly please I went to my bank (Barclays) and instructed them to cancel my direct debit. They did. At least - they told me it was cancelled. They hel
  14. hi, i'm joined a community and they want everyone to sign a doc which i personally think is a bit OTT also leaves me very vulnerable to be sued and kicked out at the drop of a hat. some advice around how legit this doc is and whether someone could actually sue me based on it as i am not sure a judge would see the terms as reasonable. the doc is attached thanks!!!!! contract.pdf
  15. Hello, I began a 12 month contract with my local Xercise4Less gym at Hamilton on the 18th of April 2017. I'm moving to Edinburgh City Centre on the 9th of September and it's not going to be practically possible to travel 5 miles to get to the nearest Xercise4Less gym everyday, I'd like to cancel. What's the best way to go about it to ensure that Harlands don't get any more money than they are due? I looked at the sticky and it recommended to send a letter to head office informing them that you are cancelling. Should I do this along with telling them the reason for
  16. Hello All, I have an annual membership with British Military Fitness which was taken via Salary deduction through my company via third party provider GYMFLEX. I trained with BMF for 2 months but had an injury on 1st of March in my left ligament and have not been able to train since. I wrote to my company HR as advised by GYMFLEX , along with recommendation from my physio for 3 month no boot camps that BMF provides since its not a GYM but boot camp setup only in outdoor parks, and the response sent back is as follows. 'Thanks for your patience whilst we looked into thi
  17. Hi. I was aged 17 when the contract was signed. On multiple sites I have seen the following: "The minor is also able to cancel a contract at any time before reaching the age of 18, and for a reasonable period afterwards without valid reason as the contract is ‘voidable’." I have been a member for just over 3 years, and 2 years 7 months since turning 18. Would that be considered a reasonable period afterwards? The cost is £30 p/m and I really would not like to pay another full calender's month of membership for several reasons: There is a much better gym nearby that i
  18. Hello there, I would love some help as I believe I have been mis sold membership to David Lloyd gyms. When I signed up I said I wanted a good deal and did not believe in signing up fees. The lady who signed me up said there was no signing up fee but with their membership there is a refundable deposit of £375 for my reserved place in their club which has a limit on members. That was all fine a lot of money but it is a nice club. However I have just cancelled membership two years later after always paying on time and I have been told my 'deposit' is a 'non refundable joining fee'.
  19. Hello, I am really hoping you can help. March 2016 I joined Lifestyle Fitness gym in my home town. My boyfriend got a job as a personal trainer there and we split in October 2016 and November 2016 I cancelled my DD. I sent via their online web form that I am cancelling and my reasons were due to a breakdown of an abusive relationship I no longer feel comfortable going into my gym. I didn't receive any correspondence back. Now, every few weeks I'm receiving threatening letters from CRS which seem to be getting increasingly more threatening. I have trie
  20. I joined a gym with a month-to-month arrangement I was told I can cancel whenever I want, no minimum term. Set cost of £10.99 per month as detailed in the membershhip agreement. I gave my bank details to set up direct debit. Contract states minimum term 1 month. I have had this membership for about 3 years now so can cancel anytime. The gym has since had a new owner appear and things carried for a year or so without interruption and my 10.99/mth continued to be taken. Until a few months ago when the owner started taking a much higher cost from my bank account
  21. Hello everyone, I signed up today the 13th of February with a gym membership with Fit4less in Brentford. I decided to do that online so I selected £24,99 per month no contract. I received 2 e-mails after subsrcibing, one welcome e-mail from the club and one with my DD information, the terms and conditions and other relevant information. After reading the e-mail and reading also a lot of reviews for this type of gyms I decided to cancel my membership the same day. On the e-mail they state 'Please note that if you completed this membership agreement whilst not in the
  22. Slick's attempt to translate Suemo's post below :- Hi any Hell soule be gréât. M'y daughter jointe a local gym And thought it Washington £14.99 Monthey And cancelled direct débit in September. Harlands havé added 2 lots of £25 fées on And say Shell Owens Mooney événement thought sues mot be en sincère she cancelled direct débit. Si Thérèse any teint she can do about thaïs pléiade. Any Hell Will be gréât!
  23. i had joined the gym at around 2014 i entered a 12 month contract with them which was done but i kept my membership and kept going until around late this year, i had received a couple of letters from harlands and i recently received a letter from crs, i had realised that i had a missed payment as i had insufficient funds in my bank account but i had paid any late payments to harlands over the phone. I went on holiday around november got back and i had a letter from crs saying i had to pay £171 i decided to phone them up ask what the payments were for and it was mostly a
  24. Hello, TLDR version: I refuse to pay my month notice of gym membership because I couldn't reach anyone there for 6 weeks. Impossible to explain this to the gym as they won't reply to me, only get automated replies. Full version: I should have read this subforum before cancelling my membership, for the good advice of sending a recorded mail. But I havn't so I'd appreciate if you could give me advice. Here are the basic facts: -2013. I stopped going to the gym -Sept 2016. I finally decided to cancel my membership, yes I know I'm an idiot. -I called them every
  25. Hi,haven't posted in here for a long time I joined a gym back last year and the 12 month deadline was up in april this year . I received a letter from the gym stating i owed them money after the 12 months . I replied asking them for a signed copy of the agreement/contract which I know I haven't signed one . Now i've had a letter from Daniel Silverman debt collectors saying I owe a lot more money . Wrote to them saying the same about sending me a signed agreement so just waiting for a reply. Just wondering if there's any advice on what they would normally do
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