Jump to content

Sunshineshiela

Registered Users

Change your profile picture
  • Content Count

    2
  • Joined

  • Last visited

Community Reputation

1 Neutral

About Sunshineshiela

  • Rank
    Basic Account Holder
  1. Hey Guys in a ongoing battle Going back few months now with harlands over the head of cancelled membership of a gym! Last July 6th months pregnant I verbally informed a member of the gym to freeze my account until after the baby was born. My gym membership is a 30 day rolling contract btw. Wasn’t until Feb of this year that I realised that the money was still Coming out of account I rang the gym who told me to put it In an email which I did and sent it off In March still had no response from The gym I went to the bank who claimed back the money under the indemnity scheme. Then the letters started from Harlands, immediately I rang them and explained the situation and forwarded them the email I sent to the gym in February. They were to look into It and get back to me. I got a letter to say that as harlands hasn’t heard from me the amount owed had now risen and was being referred to a debt collection agency. messages started coming to contact this number I rang harlands again and explained again and they told me it was now passed to Crs who I just rang this morning and they were just shouting at me that I should have contacted them as it states in the terms and conditions and I breached these conditions I am liable for all the money and they are starting court proceedings for the 180 I claimed back and 25 for administration fee and I don’t even know what else he as shouting. I thought no this isn’t on this is the gyms fault I just rang them this morning, turns out I spelt the girls name incorrectly that I emailed, but she also said that I should have left a letter to say I wanted to freeZe my account, this wasn’t told to me at the time however they were happy to verbally take my notice. But now start stating I should have done this and that when that day they were fine accepting that I wanted to freeze it was a 30 day Rolling contract , I wasn’t tied into any contract What should I do It’s such a mess and the messages and phone calls are unbearable
×
×
  • Create New...