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dannyfanny08

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About dannyfanny08

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  1. Potentially receiveing more letters is a bit annoying but if there is no way they can enforce these charges and they ignored my last email then its fine. You said they arent balifs and I have read they cant enforce these charges so all should be good. Thanks for the help
  2. If I ignore wont they just keep upping the charge and sending me letters?
  3. Hi guys, long time since I have had an update I hope you guys can still help me. i recieved a letter today - 10/11/2017 from CRS. The last time I had contact with anyone was on 16/09/2017 with harlands. I just want this stuff to end and I though that it had since they hadnt made any contact for months. Last time there was contact the fee stood at 50£ but as you can see it is now 141.50£ . Here is a link to the image if the embedded one didnt work https: // imgur . com/a/uP2Mf
  4. Hey guys, this is what they responded with Many thanks for your email. Unfortunately, as under the terms and conditions of your contractual agreement you have taken with GymEtc, we are unable to remove the administration charges on your account as they have be applied correctly due to your direct debit being cancelled. The charge is £25.00. One of the Terms of this agreement, which you have agreed to be bound by, is that "if you fail to pay any monies due under this agreement or if any Direct Debit is returned unpaid or any cheque is returned unpaid or if any other form of payment is not honoured for whatever reason, you shall pay us on demand fee of £25.00, which we require to cover our costs of seeking to pursue such payment from you." May we confirm, £25.00 is the amount deemed by our directors as representative of our costs in dealing with the administration involved with a missed or returned payment. When we submit for a payment by Direct Debit which is then returned, we are also charged by the bank. The charge also covers the costs we incur to reapply for the payment and the sending of letters to members. The administration has been incurred due to the extra work involved to resubmit the payments, the accounting time it takes to process the return and reverse the transaction, the cost of sending a letter and assigning to the database. Please see below for the link of your terms and conditions should you require to see them, Please contact the HARLANDS HELPLINE ON 01444 449 166 before the 5th of October 2017 to clear the arrears and to avoid any further charges. We trust you find this to be in order, Should you have any further questions please do not hesitate to contact our offices. Office hours: Monday to Friday, 9am - 5pm Yours sincerely, Leeanne Bosman Harlands
  5. Ok, thanks a lot man. Ill get that sent now and keep you updated
  6. Ok, I wasn't trying to argue in the post I made before. I am thankful for everyone that has helped me. Im just worried that the fees will continue to increase and I could be forced to pay a lot of money. I will wait for you before I do anything else
  7. This is what they said in an email today Many thanks for your email. Please be advised that until the arrears in question, to which currently stands at £50.00, are paid in full the default proceedure will continue in a result further charges will be correctly applied to which will be deemed due and payable under your legally binded contract with GymEtc, Poulton. We trust you find this to be in order, Should you have any further questions please do not hesitate to contact our offices. For all Enquiries Call Harlands : 01444 449041 Quote Reference : 33684331 Office hours: Monday to Friday, 9am - 5pm Yours sincerely, Tiffany Beard Harlands
  8. But, isn't there a chance that this could escalate and I could be forced into paying the fine. What is it I should do then How did i do that?
  9. So i could pay the 25 that i owe for the last month
  10. But, how can i pay the 25£ that i owe for that last month. I just want rid of this I was thinking of calling the gym and trying to sort it out with them
  11. Yes, i offered to pay them the 25£ that i owe for the last month of my membership but they are still insisting i pay the extra 25£ admin fee
  12. This is something that is in the contract If you fail to pay any amount due under this agreement for a period of more than thirty days, then we may pass the debt to a third party company for collection. The reasonable and direct costs incurred in employing the third party company will be borne by you including costs in tracing you if you have changed your address without telling us. 30 days hasn't passed yet can i use this to say that i am only required to pay the 25£ fee for the membership and not the 25£ admin fee. I just want the easiest way to end this escapade Another thing that has happened is that my account for the gyms website has been closed because I cannot sign in or reset my password because my email isn't recognised
  13. How do you know they have no right to do anything as they have sent me another email saying that if I do not pay the 50.00 then charges will continue to be added to my account. Do you think it's best to ring the gym and speak to them directly
  14. I have paid 11 months out of a 12 month contract
  15. This is what they responded with Many thanks for your email. Under your contractual agreement that you have with GymEtc, Poulton you can only cancel your membership due to medical, redundancy or relocation when within contract. As you are currently still within your contract you will need to fit under one of these requirements in order for your cancellation request to be successful. To cancel under the grounds of medical we require a letter from your GP or another, qualified medical practitioner which is formally headed, dated and signed stating that you are unable to participate in physical activity for a period of longer than 3 months. To cancel under the grounds of redundancy or other loss of lively hood we require a letter from your most recent employer which is formally headed, dated and singed clearly stating the date to which you became unemployed. To cancel under the grounds of relocation we require a utility bill, mortgage letter, tenancy agreement etc. to which is addressed to your new address and clearly states your name. All proof can be sent either via email or post, if sending via email please send to with your reference number of in the subject box of the email. If sending via post we suggest that you send recorded delivery too; Harlands 2nd floor, Rockwood house 9-17 Perrymount road Haywards Heath RH16 3TW Please be aware that all proof is only valid from the date that Harlands receive it, meaning that all payments/arrears that stand on the account before this date must be paid in order for us to action your cancellation request, this does not stand for cancellations due to redundancy (arrears are waived). Once sufficient proof is received and reviewed your membership will be cancelled. Furthermore, should you not apply for the cancellation requirements please be aware that we have successfully set your membership to nonrenew, meaning that at the end of your contract your memebrship will automatically cancel along with your direct debit. Your final contractual payment will be debited from your account on the 1st September allowing you full use of the facilities until the 1st October. Following, please be advised that all direct debits are cancelled on the date that the membership is terminated and all outstanding monies on the account must be cleared to avoid further charges being correctly applied and in order for the membership to be cancelled successfully. We trust you find this to be in order, Yours sincerely, Tiffany Beard Harlands Does this mean that they still want me to pay the 25£ i owe for the month and the admin fee of 25£?
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