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Found 16 results

  1. Hello all. My wife has been receiving texts from TSB telling her that she is overdrawn and detailing the amounts spent and where for over two months now.....but she doesn't have an account with them. She has phones them three times to complain that she has been worried over this, thinking that she may have had an account with them that she had forgotten about, etc. TSB say that 'someone must have put your phone number in their details' but haven't actually done anything about it yet. Please can I ask what she should do about this?
  2. Hi, I've been reading through some of the previous threads with similar issues. I would appreciate some help with my particular problem if anyone can give me advice? I joined Fitspace gym on 29/06/2015 and the membership was 12.99 per month. In around January of 2016 I finally sought help with my debt problems and eventually got a DMP with stepchange. My bank overdraft was one of the debts included in this so my account was closed and the direct debit to Fitspace was cancelled. In June of 2016 I received a text message from Zinc saying I needed to contact them w
  3. Hi All I've been a silent reader of this excellent forum for some time now, but as of now I need a little help/friendly advice. I had an old stlye SLC loan (pre-97) which I'd deferred for many, many years, moving address along the way. Hadn't heard anything for years, then some Erudio letters arrived via an old address, which I ignored (not always the best course of action), and recently I've also received letters from Capquest who I gather are one and the same. Alongside this, I've had calls/texts and have been harassed extensively. Occasionally, I've tried to engage in co
  4. Has anyone else noticed premium rate incoming texts on vodafone bill? Vodafone are obviously profiting from this as they collect the money, take a commission and then pass it on to the 'service' providers - apparaently I can't use a word that sounds like 'scrammer' Apologies if there is already a thread about this but i couldn't find it if there is
  5. Hello I am back again! I thought my troubles were over with Vodafone but apparently this was wishful thinking! I have been unable to send texts or receive calls since January 8. I have made numerous complaints, have spoken to customer service reps via 191 who have plenty of platitudes about wanting to help me with my problem (this never happens) and have had one call back from an agent who claimed the issue would be resolved in 48 hours which was over 2 weeks ago. I was told that Vodafone had disconnected my number for reasons no one at Vodafone seems to know despite me paying m
  6. Imposing fines of up to £500,000 on the companies behind cold calls and nuisance text messages is to become easier under changes to the law being made by the government. The move follows tens of thousands of complaints about cold calling. Currently, firms can only be punished if the Information Commissioner can prove a call caused "substantial damage or substantial distress". But from 6 April, that legal requirement is to be removed. More than 175,000 complaints were made to the Information Commissioner's Office (ICO) last year ab
  7. Like so many others, I am having trouble porting my number to Vodafone. I have moved from Virgin to Vodafone. My Vodafone sim allows me to make calls and use the Internet but I can't receive calls or send/receive texts. I've contacted customer services who have said exactly what other people with the same problem have had said to them i.e. I will put you through to the porting team who confirm that my number is with Vodafone but all of 'the files' associated with my number have not been transferred. They say we will raise this with our 'back office team' who will contact Virgin. My Virgin
  8. Howdo Folks Id like to know why I'm getting these if I'm not a "Valued" Customer and never have been... Im interested in seeing what Customer Relations have to say on this...
  9. I hope I have stuck this thread in the right place, I have had a little search for other threads and not sure if I am doing this in the right place so apologies if not! Basically, I once shared a house with two friends one of which was responsible for paying for the gas and electric through SSE. When my friends moved out I changed to British Gas (a mistake it's self - story for another day) and got changed over within about a day of them leaving. I told my ex-housemate to tell me how much my share was of the account with SSE and I would pay him. I never heard anything after that for
  10. Hi, I'm really worried about MMF. I got myself into a lot of (stupid) debt with payday lenders over the last couple of years. Most of it I've managed to get into repayment plans for but there were a few playing hard balls who wouldn't agree to anything. One of them was lending stream, where I borrowed £300 but after various charges and interest was applied ended up at close to £1000. They refused to budge on the amount, and eventually assigned it to a debt collector. From reading these forums I (thought I had) learned how to deal with DCAs, and CCA'd the original DCA (Moorcroft
  11. A brief outline, I have had 40+ calls texts letters in 4 months from various DCA's and had had enogh of asking them to stop finally I grab the raging bull by the horns and didnt let them go, they refused to comply with kind requests to stop intimidating me, so after much help over time from here, I had a 39 hour ride to success and rode out the storm, still I only have this 1 debt that WILL be sorted soon, my advise is for everyone to look learn listen to advise given here as its invaluable and it WORKS if I can help I will I am no hit and runner lol 101 posts with n
  12. Hi All, I've recently started receiving texts and most recently a call from what appears to be Motormile finance. The first text referred to Mayday debt offers but also was addressed to someone else, hence i ignored it as it seemed to be the usual unsolicited spam. Since then ive had several more with the following text: It is very important that we speak to you please contact our office urgently on 01138876876 MMF ref. (ref number) along with a missed call from a similar number which traces back to Motormile finance. My question is: As i am obviously not the
  13. Hi. I have been delivering for Knowhow for a Franchisee. I no longer work for Knowhow but the Franchisee is refusing to pay my outstanding wages and is sending abusive texts. I contacted HR but they refuse to deal with it. To whom do I complain? Thanks for any help
  14. I have received a text from the phone number : 07500580617 saying "Records passed to us show you're entitled to a refund approximately £2130 in compensation from mis-selling of PPI on your credit card or loan. Reply INFO or STOP" It is a Vodaphone number. How do I find out who owns the number? If I make a complaint to Vodaphone and the number keeps spamming me or I receive further similar texts can I recover time and costs etc from Vodaphone associated with delaing with this spam if I am unable to find out ( Or Vodaphone are unable to tell me ) who owns the number?
  15. Has anyone got a solution to these 10 or 20 message a day i receive from PPI and loan companies. I have asked countless times to be taken off list. Also have send "stop" back many time with no result. They just keep coming.:-x:-x
  16. Mobile phone users who were misled into signing up for premium rate text messages will receive compensation, the regulator has ordered. The company concerned, Connect Ltd, also been fined £50,000 by the premium rate watchdog, PhonepayPlus. Its game app for Android mobile phones included a weblink that, when clicked, caused the phone request a £10 premium rate text message. The terms and conditions specified a price of "about £5" and this information was buried on page 6 of the terms. The regulator said this was not sufficiently prominent. Users were estimated to have lost as much as £250
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