Hi everyone, Is anyone in the same situation or maybe I can get an advice? In 2007 I took together mortgage( interest only) with Northern Rock for £162.000 For the first two years we were paying interest only £865.30 at 6.35% After that in 2009 the interest dropped to SVR 4.78% so they recalculates our payment to £663.30.(interest only) We decided to keep paying the same original amount, and start overpaying the mortgage. Over months/years our outstanding balance was decreasing. In November 2013 I realised that the amount of interest charged has been the same since 2009 despite overpaying by nearly £15k by then. our outstanding balance decreast by around 15k but the interest has been charged from £162k that we originally borrowed. I have contacted NRAM and they told me that the interest has been the same because I haven't instructed them to recalculate it. And if the overpayments where over £500 a month it would be done automatically. they told me I have to call them each time I overpay over £500 and ask to recalculate my monthly payments. Is this legal?? In my mortgage documents it says that my interest is charged daily. Re overpayments ''Following receipt of a regular overpayment or a lump sum repayment, the amount that you owe and the amount of interest that you pay will be recalculated with effect from the following day'' When I checked my statement back only with two statements in 2009 there has been a note under overpayments that "If you make your monthly payments by Direct Debit and the overpayment is £500 or more your monthly payment will be changed automatically. You have the option to leave your monthly payment unchanged, which will have the effect of setting up a regular overpayment and further reduce your outstanding mortgage balance..." Is there something I missed here, or NRAM is taking a chance? In original morthage documents there was no mention that i have to phone them and ask to recalculate and no one has told me that when i was setting up overpayments which them. I would really appreciate your opinion, thank you.

Hi I was hoping the board can help, today i received Signed credit agreement from Northern Rock, which has the details as stated on one page, which include - interest payable, loan amount, total payable, interest, also signed by me and them. The problems now with them will only escalate as they have been most unhelpful to date and I think they will now start to hassle me for money I do not have. Any advise would be grateful. Thanks

I have had a letter from Lowell regarding an old Northern Rock loan I had. When NR got into trouble and public money bailed them out, I wrote to them and explained that now the public owe the company, I (as a member of the public and therefore the boss) have decided to wipe the debt. I didnt hear back from them and now have Lowell demanding cash. I have argued that I don't owe them anything as my northen rock account is clear. I dont know how far I will get with this but this is how I have worked this, not sure if I will get away with it.... I read the 1882 Bills of Exchange Act and from what I can work out is, If the company PASSES on the debt to a collector, they can collect. If it is SOLD, your balance with the original debtor is cleared and you must enter into a contract with the new debtor. I managed to get a statement of my account a while back and it clearly says on there, *11/04/2007 Bad Debt-Write Off 12854.88 Bal: 0.00* If I have a statement saying it's written off, balance ZERO, surely I am free of this debt? I have written to all my other original debtors to get statements from these too and asked under the freedom of Information act for details of the sale of my debt. If they all come back saying the same, How can a court say I owe Northern Rock or anyone else anything? If it got to court and I present a document that the account to 'Company Name' is clear and at 0.00, surely it would be set aside. Maybe I am just hoping for the best but its what I am going with. If I hear anything new, I will update you all.

Hi Given the recent press releases from NRAM re the incorrect statements on their mortgages and unsecured elements would there be any case to revisit a repossession that has taken place between 2008-2014. The error relates to the unsecured element but any refund of interest may wipe out any arrears that led to the repossession. If anyone has any thoughts would be great. Thanks

For full story: http://www.bbc.co.uk/news/business-30413572

The state-owned arm of Northern Rock has brought a legal claim against itself to test whether or not it owes compensation to 43,000 customers who took out loans before the building society’s collapse. Northern Rock Asset Management (NRAM) is on Tuesday appearing at the Commercial Court in London in the hope of getting legally-binding confirmation that customers with loans of £25,000 or more are not entitled to have their interest payments returned or written off. One of the defendants in the case is named as Jeffrey McAdam, who leads unsecured debt recovery for UK Asset Resolution (UKAR), the parent body of the Northern Rock assets not already sold off or wound down. He is understood to hold one of the loans involved in the case. UKAR set aside £271m in 2012 to compensate customerswho had borrowed less than £25,000 before April 2008, after it was found their loan documents did not adhere to the Consumer Credit Act. The organisation has already contacted 152,000 customers to correct the wording of their loan paperwork and some have been compensated for interest that was incorrectly charged. However, there are about 43,000 other customers who took out loans of more than £25,000. These loans would not typically come under the protection of the Consumer Credit Act, as NRAM and its lawyers have long maintained. The Financial Ombudsman Service has also found in the firm's favour. NRAM has accepted that some of these customers received incorrect letters telling them they were covered by the law. The organisation has brought its own case to court to clarify the exact legal position and confirm its stance on behalf of the affected customers. A ruling is expected before the end of the year. http://www.telegraph.co.uk/finance/newsbysector/banksandfinance/11236824/Northern-Rocks-bad-bank-takes-itself-to-court-to-confirm-customers-arent-owed-loan-compensation.html

Just about to SAR Northern Rock, whats the best address to send it to and which template to use ?

Hey folks I am posting to see if I can gain any help with an issue I'm having with my employer, the Northern Ireland civil service. Quick recap, I was off back in December 13 with my mental health condition. As I had a more or less mental break down my psychiatrist had me heavily medicated where I was sleeping 14 hours a day. I returned work in early January 14. I was then issued with a written warning in March 14. I had asked that any sickness absence to do with my disability be disregarded for management attendance purposes but this was ignored. I appealed the issue of the written warning and the decision was upheld. I then contacted the equality commission NI and I'm in the process of taking my. Work up for disability discrimination over the written warning. Due to the stress of all this and social stressors my mood and mental state greatly deteriated and once again I had more or less a mental breakdown/psychotic episode and again I'm off sick from work. My psychiatrist again is heavily medicating me and I'm on 10 tablets a day including anti psychotics, anti depressants, anti anxiety, beta blockers and a mood stabiliser. I have been off sick from June 14. Today my line manager gave me a heads up that he was having to send me out a letter from attendance management saying more or less that if I don't return to work by a certain date that they will be starting proceedings for dismissal. Even though I recently seen the OHS who said I would be unfit for a further 6 weeks and my own GP has given me a sick line for 4 weeks and my psychiatrist has advised that I don't attend work until my mood is stabilised as I run the risk of being a danger to myself or others. So my questions are this. Is this legal? Is it discrimination? Are they out to get me as I already have a tribunal in against them? Can I amend my tribunal claim to include the threatening and bullying behavior by my employer? I'm just stuck to what I'm meant to do next and any help or advice would be greatly appreciated Thanks Chris

I need some genuine advice on my case before I look to escalate my case before the European ombudsman. I will be asking if there are fellow caggers that would be prepared to join me in what I would call a class action case. the issue itself, I have been pursued by wallers solicitors on behalf of what is legally known as nram or virgin media, one of the many different names that have been banded about regarding my case. it is my understanding that northern rock no longer exists as a business I need clarification on this, all of my mortgage repayments some 30k were made from my sole bank account via hsbc to northern rock, the government whom took over northern rock prevented the business from actually going into default which I believe has been to the detriment of people that had mortgages with northern rock whether in arrears or not. due to been locked out of my property for some two years by my ex wife, the mortgage company been northern rock at the time continued to write to the empty address during this two year period they ignored over 6 different letters from myself notifying them of the changes of addresses, which they changed the addresses but never actually bothered to respond to me at all. my letters covered this such as subject access requests to wallers and to both nram and northern rock, cca request, breakdown of charges etc. due to hsbc incompetence and ignorance they say I am no longer a customer of hsbc to re open the bank account and indemnify the mortgage repayments made to " as far as I am concerned a totally different entity than what the direct debit indemnity guarantee was set up for" ie northern rock and not virgin or nram. this went to the ombudsman who have actually damaged evidence in relation to my bringing a private legal case.. eventually I will do. I have received the usual nonchalant response from hsbc because I approached my mp over the situation, they say they are satisfied over the dd mandate been correct without actually answering my question as above as usual they skirt around and hide behind anything they can to get out of it. should I have received revised contract terms of mortgage, should they have complied with their obligations under the financial and services marketing act . given I feel they have further failed to comply with various oft debt collection regulation let alone guidelines, in addition my letter of complaint to the mortgage company received as expected the usual dismissive response. there process of seizure I will also argue they have failed to comply with the civil procedure rules when they proceeded with the repossession of the property, and referred to specific case law examples of them been deliberately oppressive in their recovery process whilst at the same time ignoring responding to my issues, and going ahead with the seizure. As a separate issue I was also defrauded by a woman who portrayed herself out to be a barrister when she wasn't to bring a defence, to this repo case, but she took my money and ran, on this I am also dealing with the mp and the ombudsman and the police. can I make a criminal injury claim for the detriment or losses caused as a result of been defrauded, suffice to say I nearly had a breakdown with it all. The ombudsman case handler has caused me detriment in regards to both cases and is now apparently trying to rush getting my case before the ombudsman, in ignorance of material fact that both I and my mp are still in the process of dealing with, what I would call a deliberate attempt to produce only what the case handler would put before the ombudsman and not all of the evidence thus showing favouritism to the mortgage company and bias in dealing with my case. what can I do about the damage caused to my evidence, this is in fact the second time fos has caused detriment in a case specifically against hsbc again. if anyone does want to join me in bringing a class action against the government for their part in the privatisation of northern rock. please let me know.

What is the return address for above questionnaire ? I have lost the other info that came with it and I'm trying to find the address to send completed form back. Thanks

There are some differences between the benefits system in England, Scotland and Wales, and that in Northern Ireland. Most things are the same, but some of the specifics can vary. It's not a "rule", as such, I'll not be shouting at anyone over it, but it would be very helpful to posters here if you mention, in your opening post, that you are in Northern Ireland when asking for help with benefits.

Hi All, Thanks for having me on here, quite a long one this I'm afraid, I'm after some advice as to what my options are.... Firstly i purchased a house in 2005 with an ex partner, we used a independent mortgage advisor who managed to secure us a northern rock together mortgage, the house price at the time was £104k, all was well, we were on a repayment mortgage, all going fine, then we hit turbulence in the relationship! in 2007 we split and i decided with the house market still increasing it would be a good idea to buy her out, the house was valued at 130K and she wanted a settlement inure of circa 10k to move out. so i approached northern rock who were happy for me to take the mortgage on alone and i ended up into the house for 125k. a year on and things changed in terms of my financial position and i was really struggling to keep up with the burden, i ended up approaching northern rock and asking them for a payment holiday, which they turned to me and said i couldn't had as i had been late on one of the payments ( one out of 4 years) things started to spiral from there on, i incurred a lot of fines for late payments et and it got to the point along with other debt where i had to enter into an IVA. that was going well for 24 months then things took another turn for the worse and i ended up not being able to afford the IVA payments. In the long run i ended up having to move out of the house and effectively gave the keys back to Northern rock When i left the house was valued around 110k and i know for a cheap sale it went for a price of circa 75k. Since the time i have not been back in touch with them to see where i stand and what is happening, very silly i know but the only way i knew was to bury my head in the sand. I'm now looking to resolve the issue and wondered what the best way to approach was and if northern rock could at all be held slightly responsible for in my eyes reckless lending, at the time it all seemed rosy and i was under the impression it was the norm to get so deep into a property, but they looked at my earnings and it was really on the tight side of what i could afford. Any help and advice on what to do next would be greatly appreciated, i know there are a few other debts linked to the IVA which are still outstanding and I'm dreading re opening the can of worms, but i feel it is time to face the music. Thanks in advance

My first post and I going to let it all out. Please read. Not sure if there is a lesson to be learnt but I need guidance. In 2004 I took a mortgage with Northern Rock via an independent broker who I was working for as an employee. 3 months later I got into a dispute with my employer (I asked for payslips) who then decided that 100% of my previous years income was in fact all loans and that I was never employed. No one got pay slips and his family were all accountants. My employer stopped paying me and remarked my mortgage was fraudulent and that I would go to prison. Apparently I purposely took out a £1800 a month mortgage without any income. I then had solicitors appointed against me by him. He did this to other employees. 5 months after obtaining my mortgage I was unable to make any payments. I informed Northern Rock why, and told them why payments had ceased and that I was panic stricken that my mortgage could be fraudulent. They did nothing. So I went to the FSA. They visited my house and I showed them the evidence of my mortgage and the subsequent evidence that all my income was loans. The FSA said there is nothing they can do. I went to the Police who sent someone to meet me from their fraud division. Eventually the Police replied in a letter and said only my lender could make the complaint as they were the 'victim'. I sent the letter to Northern Rock and asked them to do it. They refused. This whole process I just mentioned took almost 1 year. My a+ credit rating was decimated. I was on medication for stress and anxiety plus having counselling. My health literally collapsed. My partner left me. I just did not know what to do and I curled up into a ball. My ex boss even had his solicitors write to me saying if I took another job it would be 'breach of contract'. I ended up on Incapacity Benefit (never been on benefits before) therefore my lender received interest payments from housing benefit. Because my lender did nothing and my mortgage circumstances were unresolved I deteriorated. I did not know what to do so I gave everything away and fled. I was homeless and looking back, mentally ill. This was early 2007. In late 2007 I went back to my house. It had been empty and was full of leaves but other than that nothing - it was like I never left. No locks changed; nothing. So I moved back in. Having no referencable background to get a job with I decided to start a business. It did well and eventually I began to make all-I-could-afford-payments each month to Northern Rock. Within 18 months I was making full 1800pm payments. Then the recession bit and I could not sustain the full payments. It didn't take long for me to end up back on meds again. Of course Northern Rock still did nothing about how my mortgage was obtained or the arrears. It was like they just ignored it. So after fighting the good fight I decided in October 2011 to hand the keys back. I had just become a father and decided I needed a conclusion to this. The arrears were over £100k so the house was in negative equity which was why I could not sell it privately. The house was sold I and ended up owing a shortfall of 126k. I have not acknowledged this debt or paid anything towards it. I feel Northern Rock (now NRAM) had a responsibility to me and to report a crime, they always choose not to. I campaigned for years for them to do so - even when I was making payments each month. I really suffered through all this - credit rating is still wrecked, I get chronic anxiety even now and I am still trapped by it all. I refuse to go bankrupt. Why should I? I did nothing wrong and did everything that could be reasonably expected of me to report it. Anyway, thank you for reading all this. My question is can I get this debt written off? My mortgage was for £315k, the house sold for £325k, the 126k that is outstanding is all interest. If anyone can help I would be grateful and can return the favour - today I am a self employed web designer and marketer. Btw, HMRC investigated both myself and my employer. My employer wound up his company so HMRC said it was not in the tax payers interest to pursue him. No company to pursue so no tribunal procedure either.

can anyone assist with an address or how to claim PPi from northern rock accounts?

I am trying to sort out a possible PPI claim on behalf of my mother. The short story: She re mortgaged her property through NR some years ago to raise finance to start a business, after a while she wanted to re mortgage again to raise more capital for expansion. Instead of re mortgaging they set up a secured loan which my mother didn't realise at the time. To cut a long story short, I have sent them a template letter recently requesting a copy of the credit agreement and the terms and conditions for both the mortgage and the secured loan using details from her latest statement. They have replied stating that the account is not a consumer credit act regulated loan because it is exempt in accordance with section 16 of the consumer credit act. I have no idea what this means and have no idea how to pursue this now, any help would be appreciated. Stu.

Hi there, I had a 10k personal loan with Northern Rock but fell behind on the payments due to financial difficulties. NR issued a ccj and at court it was agreed that i pay 19.00 per month but the loan became secured. I kept these payments up for a good while but then , stupidly let them fall behind. Now Marlin have taken over the loan and I received a letter from Mortimer Clark solicitors (same address as Marlin) they say that they want to get my property valued with a view to pushing for a sale. Please could anyone advise me the best thing to do? Would my original ccj of 19.00 still be in place or due to arrears has become invalid now. I regret missing the payments on this and Marlin have given me 10 days to respond. Any help is appreciated Thanks!!

Hi there First post here! After speaking to an IFA about our financial position, I realised that we had PPI on two accounts with Northern Rock (through Pinnacle, and both were sold to us for our mortgage, one at first application and the second one when we topped up the mortgage for a house extension). When we applied for them we were told we must have them in place or the mortgage wouldn't be approved. Our IFA told us that wasn't allowed and that we had a claim for PPI. So I followed the process, and sent off the questionnaire to Pinnacle in early August and received a letter back saying that PPI claims had to be dealt with through NR as they were responsible for selling them to us and Pinnacle were only underwriting them. Pinnacle then sent the letter on to NR. In early September I received a letter from NR saying that they were looking into the claim. Then I received another letter in early Oct saying that they hadn't been able to look into the claim properly, and that they hoped I'd give them more time to look into it. I've now received another letter today, saying that they haven't been able to look into the claim properly yet and that they hope to be able to do it within four weeks, but if they can't, then they'll update me at that point. This is the only PPI we've ever had, and we only took it out because we were advised to by NR. I wouldn't usually take out any PPI as my husband and I both had jobs (at the time) which would have paid a generous redundancy and full sick pay for six months. My husband was made redundant in April and, according to our IFA, because he had a redundancy payout, we wouldn't have been able to claim the PPI. Now we are self employed, the terms of the PPI exclude us anyway. So needless to say I cancelled both policies straightaway. What should I do now? Leave the NR to investigate and come back to me within 4 weeks or take it elsewhere (presumably the FOS)? I'm in no hurry for the money to come back, just as long as it does come back! Many thanks

Hello, I would like to call on everyone that is currently being harassed and intimidated by Marshall Hoares/Northern Debt Recover/Toothfairy/Paycheck Credit. As you will may be aware these companies are all one and the same: http://companycheck.co.uk/company/06871092 http://companycheck.co.uk/company/06956396 NDR & Marsahall Hoares are registered to the same address: · 15 Lyndhurst Terrace, London, NW3 5QA This address is also at the bottom of Toothfairy’s website. Also anyone with an account/balance with Toothfairy Finance can also log into their account detail on the Paycheck Credit website. Both are mirrors of each other. http://www.paycheckcredit.co.uk/ https://www.toothfairyfinance.com/ This is as serious breach of the data protection act as Toothfairy and Paycheck Credit both claim to be independent of each other. I suggest anyone with an outstanding balance with either to go and try for themselves. Furthermore all of the letters they send out breach many OFT guidelines: ·Levy charges that are disproportionate to the main debt and which do not reflect the actual, necessary cost of recovering a debt" ·"Pressure debtors who have defaulted on an agreement to pay unreasonably large instalments when they are unable to do so" ·"Make misleading representations as to the action it might take or might be taking to recover a debt" *MARSHALL HOARES IMPLY THEY ARE COURT APPOINTED ect.. Please please if you are having any hassle with these companies make a complaint to: The Office of Fair Trading - [email protected] Camden Council Consumer Affairs - [email protected] You can also contact the Daily Mirror who also investigating Daily Mirror - [email protected] (FAO Nick Sommerlad) If we all pull together finally something will get done about these the way these companies are doing business.

Originally a northern rock card it was transfered to co-op soon after taking it out. I requested the cca from them and this is what they sent. It didn't contain the required t&c's which came on a separate bundle of papers with a header that looks like it was taken from a website screen shot so i put the account in dispute in 2009 and it has been quiet until now. It was transfered\sold to lowells at the end of 2012. What should be my course of action?

A couple of weeks ago i was travelling from Crewe to Stockport and due to a change in my circumstances i hadn't bought a return ticket. I had to rush home as a close family member had been taken to hospital and i wasn't thinking straight. I ran for the train and just got on. When i arrived at Stockport, my head wasn't in the right place and i had said i had traveled from Wilmslow instead of Crewe. Eventually i told the truth when i had calmed down a bit. I went to pay at the exit and my card wasn't accepted in the machine. I also offered to go under supervision to the cash point to get the required money but this was rejected. They took my details and said they would be in contact. I received the letter last week and i sent it back explaining what had happened. I was just wondering what i would be liable to pay and if i would need to go to court. Also i am due to fly to America to do my second year of University study there in August and i would like this to be solved by then. Does anyone have any idea how long these cases take to finish?

Hi guys, Wondering if you could offer some advice please? I received a letter today stating that I evaded a £2.50 fare last October and need to pay an £80 fine within 14 days. I'm 100% sure that this was not me - it said I traveled from Liverpool South Way to Hough Green - I don't think I've ever been to Liverpool South Way in my life. It doesn't say any times or specifics, just says it has evidence. What evidence would this be? I have never ever been stopped by a ticket inspector in my life, and I very rarely get the train. What seems strange is it was sent to my Mum's address (which I haven't lived at for over 2 years) and it even had her post code down wrong on the letter. I have checked and I was in work on that day 9-5:30 (I work nowhere near Liverpool.) Hough Green is one of my local train stations though. How would they even get my details? What can I do here? Many thanks for any advice you could offer.

Having once had a Northern Rock mortgage around 8 or 9 years ago, i can't recall if I paid PPI or not. Anyway having followed the guides on this forum, I just called Cardiff Pinnacle and they assured me that no PPI was ever paid by me. Should I be content and close the door on this enquiry, or should I seek a more conclusive opinion. Thx

I had a business account with NW and recently sent them a SAR (and £10 cheque) which they received on 16th August now well in excess of their 40 day requirement I have also now sent them the letter before court action, time period also expired without any contact. Wherer do I go from here?

Has anyone on here have any knowledge of the case taken by NIPSA against the DFP for breach of contract. As NIO staff who were seconded from DFP, where told that their rights and terms and conditions would not suffer, and we had no choice about where to go, when we joined the NICS. We have all lost out on about £14000, pensions have been affected. If the judgement was at the county court, is that the end, can we, without the union do anything else. My letter of appointment was from the DEPT OF FINANCE AND PERSONNEL, not the NIO.

http://www.bbc.co.uk/news/business-20679511