Jump to content

Showing results for tags 'delays'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • The Consumer Forums: The Mall
    • Welcome to the Consumer Forums
    • FAQs
    • Forum Rules - Please read before posting
    • Consumer Forums website - Post Your Questions & Suggestions about this site
    • Helpful Organisations
    • The Bear Garden – for off-topic chat
  • CAG Community centre
    • CAG Community Centre Subforums:-
  • Consumer TV/Radio Listings
    • Consumer TV and Radio Listings
  • CAG Library - Please register
    • CAG library Subforums
  • Banks, Loans & Credit
    • Bank and Finance Subforums:
    • Other Institutions
  • Retail and Non-retail Goods and Services
    • Non-Retail subforums
    • Retail Subforums
  • Work, Social and Community
    • Work, Social and Community Subforums:
  • Debt problems - including homes/ mortgages, PayDay Loans
    • Debt subforums:
    • PayDay loan and other Short Term Loans subforum:
  • Motoring
    • Motoring subforums
  • Legal Forums
    • Legal Issues subforums


  • News from the National Consumer Service
  • News from the Web


  • A Say in the Life of .....
  • Debt Diaries
  • Shopping & Money Saving Tips
  • chilleddrivingtuition
  • Homegirlxx


  • The Youth Academy
    • The Youth Consumer Service
  • Miscellaneous

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start



About Me


Found 24 results

  1. Bailiffs in at greater Anglia Railways after passenger sues for delays Greater Anglia sued by passenger over 'continuous' delays Full story:- http://www.bbc.com/news/uk-england-suffolk-43310621
  2. Hi there. I have wasted so much time and stress trying to get a good condition/new set of garden funiture from Argos. It's been 3 months since we ordered this Furniture set:http://www.argos.co.uk/static/Product/partNumber/6523835.htm We didn't get a confirmation email after ordering this furniture. After calling Argos they said that there was an issue with the ordering system which meant email confirmations weren't going out that day but confirmed the order was successfully placed. We ordered this furniture in mid March. The product page stated delivery within 14 days. We were give
  3. Virgin has become the first train company to automatically compensate some passengers if they are delayed. If you buy an advance ticket on the West Coast mainline through Virgin's website or app, you’ll get money back if your train is sufficiently late. The money would be with you within three days, and you won’t have to claim for it as it’ll be automatic. The government are encouraging other operators to roll out similar schemes nationwide. http://www.bbc.co.uk/news/business-34424729
  4. Virgin has become the first train company to automatically compensate some passengers if they are delayed. If you buy an advance ticket on the West Coast mainline through Virgin's website or app, you’ll get money back if your train is sufficiently late. The money would be with you within three days, and you won’t have to claim for it as it’ll be automatic. The government are encouraging other operators to roll out similar schemes nationwide. http://www.bbc.co.uk/news/business-34424729
  5. Holidaymakers trying to get compensation for flight delays have been promised better support from three airlines. Thanks to pressure from the CAA regulator, Jet2 and Wizz Air are paying out when passengers are stranded due to ordinary technical faults. Jet2 has agreed to look at claims as far back as six years, rather than limiting cases to two years. But Wizz Air is keeping its two-year limit, a decision that has been referred to the consumer regulator in Hungary, where it's based. Aer Lingus and Jet2 have also promised to improve passenger information when there are
  6. I have been trying to get my pension pot paid to me (over 55 rule) £22,000 since the rules changed in April. I was sent initial forms in May, which I completed and retuned, and told it would take 28 days to process, after not hearing for 28 days I contacted them to be told I had not returned one of the forms, because it had not been sent! I received the form by e-mail and was told it would take 17 days to process. Guess what after 17 days I rang again to be told it would take another 28 days, or someone could ring me within 48hrs and go through a procedure which would see me get m money
  7. any one else either getting no or little post been waiting on some parcels for 2 weeks now, not had any letters and only post thats arrived has been for the wife royal mails stated that they are in a "low staff period" the seller cant trace them their not at the sorting office i can understand the one from hong kong being delayed but one from amazon and one from something geeky as well?
  8. This just in: "The Court concludes that the 'arrival time', which is used to determine the length of the delay to which passengers on a flight have been subject, corresponds to the time at which at least one of the doors of the aircraft is opened, the assumption being that, at that moment, the passengers are permitted to leave the aircraft," it said. http://uk.reuters.com/article/2014/09/04/uk-eu-airlines-ruling-idUKKBN0GZ0VE20140904
  9. Problem is, that they are vouchers to use on the underground, and are only valid for 6 months. My annual travel card expires in 8 months, thus these vouchers are useless to me. Is it possible to reject them and demand a cheque?
  10. I booked a flight with Monarch Airlinesfrom Manchester to Malaga on the 29th June 2013, the flight time was7.25am, flight number ZB654. The flight was delayed by 23 hours. I made a compensation claim inaccordance with the ruling EC Regulation “261/2004”. I received a reply from Monarch stating;"Where a delay was caused be Extraordinary Circumstances, compensation will notbe made”. They went on to state that an aircraft in Tenerife had a landing gearfault; an electrical connector had extensive corrosion and had to be changed.Payment could not be made because the fault could not have b
  11. My friend was placed in the ESA IB Support Group for 2 years which is up beginning of April, but he's not had a renewal yet. Is there a delay in sending out ESA renewals? Thanks
  12. Not all benefit payments, but some (JCP says 32,000 claimants affected) have failed to receive payments due today. These people are urged to contact the DWP urgently to arrange payments. Sorry I didn't see this story earlier.
  13. Good evening fellow CAGgers, I have the following problem. I have a pending Employment Tribunal hearing in some 1.5 months and now it is a disclosure phase. The Respondent tries whatever they can in their powers (via a representative) to delay the disclosure. They gave me estimate for delivering the requested documents which was far beyond the date the ET Judge set for agreeing on the bundle. Also, I cannot be sure that they will give me all the docs I requested, they are saying they will first establish the relevance of those to the case. What can I do to force them to dis
  14. I am wondering if anybody can advise, if this is correct procedure - regarding a claim for ESA. My son, previously Incapacity Benefit (5 years+) - was notified of need to migrate to ESA /completed forms, attended WCA - was declared fit for work. He requested an appeal against decision and received the assessment rate of ESA (prior to 28 October/mandatory reconsiderations ruling). He lost his appeal, mainly because he had opted for a paper appeal rather than oral? Anyway, I posted situation at the time, looking for advice and general concensus seemed to be, for him to re-apply. He pos
  15. http://www.bbc.co.uk/news/uk-politics-24680366
  16. Is anybody experiencing delays with Barclays PPI complaints? My complaint arriived with PPI dept on 16th May 2013 (track and trace). Yet too date it has not even been acknowledged. According to Barclay's website acknowledge in 5 days, decision in 8 weeks. Now nearly 12 weeks The original PPI was with Clydesdale Finance (nothing to do with Clydesdale Bank who returned docs very quickly) which was taken over by Barclays Partner Capital so it might be that the complaint was passed on. But neither Barclays main or partner capital give a seperate address for PPI claims
  17. Lloyds has been fined £4.3m for not paying the victims of the payment protection insurance (PPI) mis-selling scandal promptly. The Financial Services Authority (FSA) said Lloyds had broken the rules agreed on the refunds. These state that PPI refunds must be paid within 28 days of victims receiving a letter agreeing to a refund. However, of the half a million victims Lloyds had promised to pay, a quarter did not receive payment in that time, while nearly 9,000 did not get paid at at all until payments were chased by customers and the media. Tracey McDermott, the FSA's director of enforcemen
  18. Hi All My wife arrived at Luton Aiport this morning at 5am. She checked in her bags and then made her way to security. At security she was turned back and informed that she could not go through to departures as her flight was 5 hours late. She couldnt believe that easyjet did not inform her of this at check in and the net result was that she had to spend 5.5 hrs in the airport with a 2 yr old toddler! She was given a £6 food voucher. She found out from airline staff that the delay was a "technical fault" and that they knew the plane had issues the night before! So not email or ca
  19. Hi all Appreciate any advice on this situation. Tenancy ended nearly 3 weeks ago, and agent has been delaying agreeing deductions on deposit to return to us. They did notify us that some minor burnt on marks on oven side would need to be cleaned, but oven clean otherwise. Lived in property for 2.5 years, cleaned property to sparkling, way cleaner than when we moved in. We requested amounts for oven clean a few times, and kept being told they were still waiting on quote. After 2 weeks we requested deposit back, agent said they had the oven cleaned and were awaiting invoice, so c
  20. In early April my parents submitted a PPI complaint to HFC/Beneficial for an old credit card they had, citing the usual grounds for misselling. As usual, they'd sent the form via Recorded Delivery and knew that it had been received. After 4 weeks they hadn't heard anything by way of an acknowledgement/reference number so contacted HFC. I'm not sure how of the exact route but they were told that they did not know anything about it (despite having a receipt showing who had signed for it, when, etc., etc.) When it was explained that it was PPI for a credit card they were told to call anoth
  21. NAT WEST PPI - OVER 8 WEEKS STILL NO OFFER LETTER I have been trying to claim back PPI on a couple of old loans. I telephoned RBS on 3rd April and lodged my complaint. I received a letter from them acknowledging my complaint and stating that I would be hearing from them within 8 weeks of lodging my complaint. I telephoned them on 29th May which was 8 weeks from lodging my complaint. They said that a decision had been made and I would be receiving an offer letter which according to their records had been sent on out 25th May. Having not received any lett
  22. Anyone else had this problem? I sent my GL24 off on the 8th May but nothing received. I went into the JobCentre on the Friday and they faxed it but they tell me that they have not received it. Had to apply for a crisis loan to see me through this week. Has anyone else experienced such delays?
  • Create New...