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The UK Civil Aviation Authority (CAA) has launched enforcement action against Ryanair. This action follows a review by the regulator that found Ryanair is not complying fully with European consumer law designed to support passengers following flight disruption. Ryanair is now required to make policy changes or face the prospect of further enforcement steps leading to court action, if the airline remains non-compliant. The CAA has concluded that: • It is not satisfied that Ryanair is dealing with compensation claims for disruption caused by routine technical faults in lin
Holidaymakers trying to get compensation for flight delays have been promised better support from three airlines. Thanks to pressure from the CAA regulator, Jet2 and Wizz Air are paying out when passengers are stranded due to ordinary technical faults. Jet2 has agreed to look at claims as far back as six years, rather than limiting cases to two years. But Wizz Air is keeping its two-year limit, a decision that has been referred to the consumer regulator in Hungary, where it's based. Aer Lingus and Jet2 have also promised to improve passenger information when there are
Hi, MKDP LLP have placed two defaults on my credit file, so i recently sent a CAA and proof of Default Notice request to MKDP debt collection agency on the 13th September. I received there response today saying "At this time we are unable to resolve your query, which requires further investigation. We will be liaising with the Original Creditor where applicable and we will contact you as soon as we receive a response but no later than 8 weeks form the date on this letter." Though isnt the prescribed period 12 days to produce this information? Where do I stand not is the deb