Carousel Of Doom

[BRIGADIER2JCS]

I pay £5.99 for Experian and the same for Equifax Call Credit/Noddle are not used by many mainstream lenders/ providers.

[Mr Worried]

Hi All

 

After trying all 3 of the above I am going to join Experian and pay the fee, its a small price to pay for the info I/we require. Noddle info is very basic for me.

 

Cheers

[BRIGADIER2JCS]

A wise move imo.

[Mr Worried]

Why are BCW using local numbers to call me? when they are based elswhere?

 

I received a call today from a number simmilar to my own landline number, thinking it was a possible employer I answered and it went like this.

 

Mr ....Hello

 

Caller..Is that Mr W

 

Mr ...Yes

 

Caller...I need to speak with you about a personal matter can I ask a few questions ( security )

 

Mr...Who is this?

 

Caller..We are a company

 

Mr..Which one though?

 

Caller,,,'Hesitates' BCW, now can we go through security?

 

Mr..I am offended that you have made an unsolicited phone call to me and I will be reporting this matter etc. (BCW, tried to speak over me ) I terminated the call telling them to put anything in writing.

 

So why are they using local codes to contact people in the coded area? I think it is because they get a better response.

 

?

[Desperate Daniella]

I don't know how they are getting local codes unless they are outsourcing to local agents who are then using their own phones to call you.

 

Loads of them use mobiles, but I think we are all used to that.

[Mr Worried]

I don't know how they are getting local codes unless they are outsourcing to local agents who are then using their own phones to call you.

 

Loads of them use mobiles, but I think we are all used to that.

 

Hi DD

Yeh you could be correct, outscourcing! so that their ID is hidden from the numbers we ignore. dont think its against any OFT stuff or breaking rules re collection activity.

 

Cheers

[cerberusalert]

They are probably using a PBX telephone exchange which can be programmed to show any telephone number, similarly with FAX machines where you can input any 'origin' number you want.

 

http://en.wikipedia.org/wiki/Business_telephone_system#Private_branch_exchange

[DonkeyB]

...which is a deceptive practice.

[cerberusalert]

...which is a deceptive practice.

 

Which translated into DCA speak is a 'clerical error'.

[DonkeyB]

Yes! A clerical error where hundreds of ‘local’ numbers are mistakenly programmed into the PBX!

[Desperate Daniella]

Wow! I am so behind on modern technology!

[Mr Worried]

Ah, and so the saga continues, deceptive, Mmm I get it.

[AndyOrch]

Let all calls go to answer phone ...they soon slam it down (no recordings for you to log)

[DonkeyB]

Why would they need to disguise a number? It’s as bad as the ‘we have a package for you’ stuff.

[Mr Worried]

01202 585010 Anyone know who this number is? 4 times today ?

[DonkeyB]

Only ref I can find is to HMRC.

[AndyOrch]

Only ref I can find is to HMRC.

 

 

And located in Bournemouth

[Homer67]

They are probably using a PBX telephone exchange which can be programmed to show any telephone number, similarly with FAX machines where you can input any 'origin' number you want.

 

http://en.wikipedia.org/wiki/Business_telephone_system#Private_branch_exchange

 

 

Not possible

 

For incoming calls to your mobile or land line CLi is sent from the local exchange and the PABX has no ability to over ride that and send a specific Cli

 

It has to be local agents

[Homer67]

Yes! A clerical error where hundreds of ‘local’ numbers are mistakenly programmed into the PBX!

 

 

See my earlier post, it is not possible for any PABX to send a specific CLi, this is set at the exchange by the network provider and cannot be over ridden by a PABX or VoIP switch

[DonkeyB]

We know they are almost certainly NOT using local agents –*the calls are NOT coming from the local area. So what are they doing?

[Sidewinder]

I don't think BCW are the only ones to do this. Another favourite trick is to use mobile numbers - in fact anything to get around the fact that Mobile apps, Choose to Refuse and Tru-Call are powerful tools in screening out unwanted calls.

[Mr Worried]

Only ref I can find is to HMRC.

 

 

Well they said it was imperitive I return the call by close of today, however It is just ringing out, and I cant find anything else etc on the number.

[Wooks001]

Ignore, if it was imperative they would call back.

Wouldn't you if you really needed to contact someone.

[Mr Worried]

Ignore, if it was imperative they would call back.

Wouldn't you if you really needed to contact someone.

 

Indeed I would, however I have an ongoing case with the tax man, could this be it?

[DonkeyB]

That is a genuine HMRC number. The switchboard is probably similar – 585000.