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Found 16 results

  1. Just before christmas i received a letter from a company called CCS regarding an alleged debt to the DWP and that i should contact them immediately. This i ignored. I have not been out of work in the last 15 years, have only moved house once and have never claimed a penny in benefits in this time a nd have certainly NEVER had any correspondence from the DWP regarding anything at all. Surely if any money was owed to them for anything the DWP would have informed me ? after all i have not changed my name, national ins no or employer so if they wanted to find me they c
  2. We bought a 3 piece suite from CSL last year, ordered in May, delivered in August. Through a fluke we recently discovered we haven't actually got the suite we had ordered. What was delivered is a similar suite, same colour, roughly the same size, but different name, and £795 cheaper than what we ordered. We are still paying for the suite we initially ordered. CSL (now Sofaworks) have offered to pay us the £795 difference or we can re-order the suite we asked for in the first place. We have been back to the show room to check out the suite we originally ordered and have decided we s
  3. I was getting some phone calls/texts from an unknown number in November 2013, and then a letter from Credit Solutions Direct saying they were collecting a tax overpayment on HMRC's behalf from 2006. The amount £126. Just before Christmas (20th Dec) I had a letter from them saying they were going to court unless I paid the money within 2 weeks. Now, I have no idea what happened with Tax Credits - I claimed for about 3 years and it was always a mess. I got several letters saying I'd been underpaid/overpaid and found dealing with them a nightmare. At one point I was told there were tw
  4. Hello, This is my first post so apologies if it's not to the right place. I've spent a bit of time trying to look at other posts and in the library, but am still struggling to get my head around what I am meant to do. I used to have a Nationwide bank account which was about £300 overdrawn. This was closed about 7/8 years ago and I made repayments (or so I thought). Then out of the blue I get a letter from Nationwide saying that they have sold a debt of £440.07 to Aktiv Kapital Portfolio AS, Oslo, Zug Branch. I was surprised by this firstly because I thought I had paid it back an
  5. The Sofas were delivered in October2012, we paid extra for the foam upgrade on both the sofas.(3 and 2) the salesperson in the shop told us they would be 'like this' and showed us another FIRM cushion, except they are not like that they are worse and have not even been sat on more than 3 or 4 times. infact they feel as though they are fibre filled or worse. they sink right in when you sit on them and honestly at the time we were both working out all day and most of evening, so did not sit much on the sofas at all!! paid £1700 in total. i wrote to CSL and complained , etc a technic
  6. Hi, I need help, I'm not getting anywhere with CSL or the Furniture Ombudsman. I bought 2 sofas from CSL on 21st August 2012. They were delivered on 3rd September. Upon the delivery, we've noticed one of the sofas already had marks on the seating cushions. It felt saggy, you could not sit comfortably on it, so after a few days we've reported the case to CSL's customer service. They sent out a "Technician" who took a look at the cushions, and I told him that I had been round all of the different retailers trying out furniture and when I found these sofas in CSL they seemed perfect an
  7. Good morning everybody Hope you are all well and your usual fabulous selves In May 2011 I purchased a suite from CSL and it has ripped at the back of the chair, underneath the place where you put your back so its hidden, i rang the Castelan people and they sent out an assessor who said it was manufacturing fault, I contact CSL and they sent out an service manager who has said it is not a manufacturing fault but its accidental damage. Please note I have no idea how the damaged happened, because you can't see it!!! SO - I have a letter from CSL and another fro
  8. Good evening, Recently received letters from both the above about two B/Cards. B/C cannot produce agreements as requested under CCA1974, but both these two idiots don't seem to accept they are on a lost cause. They threaten home visits so I threaten them with Tresspass and Police, hope they take notice or it could be interesting.
  9. Hey all, First post here, thought I would jump in at the deep end. I got a PCN last September, and wasn't in a position financially to pay it off within the two weeks and the local authority said I couldnt pay it in installments. I was saving up, then came the threat of being evicted and it got pushed to the back of my mind where it stayed. (Only recently started taking control of the debt situation!). In April a bailiff knocked with a near £400 bill. I explained that I am a single mum desperately trying to get back into work, and that I am dealing with other debts etc and I c
  10. I've been contacted by CSL regarding an outstanding balance on my ex girlfriends phone contract (its in my name), after an escalating number of phone calls to my families home while I'm at university i issued the letter to ensure all contact is in writing which to my knowledge they have followed. I've contacted O2 today to pay the outstanding balance in full but was told that I'd have to contact CSL about it as the debt no longer belongs to them. I've read many of the posts on here about this company and am extremely wary about the way in which I pay them off. Whats the best way for me to appr
  11. Hey guys, ordered a sofa from CSL in May this year (3 seater, 2 seater and footstool), had to wait 12 weeks as we wanted a different colour from the show room model. Arrived early August, but after a few weeks we noticed the leather on one of the 3 seater seats was 'stretched'. I rang CSL who sent a technician out a few days ago who checked the padding which was fine, and was told that all leather is different and that this particular area had stretched and that there was nothing that could be done to rectify it. Safe to say, it doesn't look very nice. After only having the sofa for a few
  12. phone call from credit security limited, didn't want to tell me much other than wanted to speak to ms xxxxx...as is they way now I wouldn't confirm and told them to write. am guessing they are a dca from the name, am puzzled as Lowell are the only one I know to be on my case. nothing has changed on noddle report. wondering if they are part of another dca? as a lot seem to be part of a group of them.
  13. Hi all I have been sending e-mails to CSL to make them aware that I have a Administration Order with the county court I have had no response from them, then late last week I received a letter from power2contact stating that I have ignored requests by CSL to contact them. I have now sent a formal complaint to CSL everyday (which they have ignored as I have had no response from them) and also a formal complaint to power2contact (so far they have ignored this as well). I would like to know where I stand with this matter as both CSL and power2contact are ignoring me after power
  14. Hi all, Please bare with me as this is my first posting and im looking for some advice. on December 27th 2011 my and the other half saw a sofa we quite liked in CSL Nottingham, We were immediately hit with the sales man and we had a chat with regards to it. We explained that we were having a house built and that we could be having an issue with drain planning, and if so then the sofa we liked wouldnt fit, due to a wall having to come forward altering the dimensions of the living room. We wouldnt know for a month, and then if we ordered after this date it would take another 12 week
  15. For the last few days, or so, I've been getting phone calls asking for my friend - she's still away visiting her family. They are mostly a mixture of Auto-digitalker messages and sms digitalker. I think it is to do with her Barclays account - we sent an SAR request months and months ago, see further up the "Continuing a financial arrangement" thread, and I think that they have got fed up. The SAR is at the local Barclays branch awaiting collection, it came a couple of days after my friend went away - the bank staff do know that she will be in to collect it, in very early August.
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