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  1. I found the threat about Fendy-v-HSBC https://www.consumeractiongroup.co.uk/forum/showthread.php?83821-Fendy-Can-I-Get-Statements-From-Old-Midland-Bank-Account-20-Years-Ago I was interested because i was a customer with Midland bank, then rolled over to HSBC when HSBC took full control over Midland Bank. I had a situation where, after rolling over to HSBC, i spent time away losing contact with the HSBC representatives who Dealt with my every needs (Year 1994-1995). I returned to HSBC in 1997 to open a new account, staff then did not want to provide me details of older accounts
  2. I was in a relationship with a man who was both physically and emotionally abusive. He had used my bank account to commit fraud and HSBC held me liable for the debt from the fraud which is £9,566. I managed to find another place to move to and made sure I was virtually untraceable on social media and the internet. I never told the police about the abuse at the time for fear of him being arrested then released and onto me. However I did report the fraud to the police through Action Fraud and they replied a few months later saying that they cannot follow up on it as there is not en
  3. I have three accounts, one active and two rarely used. One was "Frozen" due to inactivity. I received a letter telling me to go to the branch to un freeze it. Long story short I had a right barny because the rep wanted to photocopy my Passport and send it to "central office". Insisting the photocopy would not be kept on a database that was her first lie. During the conversation it was insisted a drivers license (or utility bill) and a Passport or something with my photo on were required. Her claim was that after a year of inactivity accounts are frozen for security reasons
  4. https://cdn.ampproject.org/c/www.bbc.co.uk/news/amp/38688757
  5. Hi there, My situation is the same , but I actually have a letter from HSBC Card serviced that they do not have a copy of my signed agreement, which I beleive is true. what do a do now?
  6. Intrusive Questions by HSBC Bank I am not happy to answer I have been a customer for several years and not much deposited or withdrawn in the last few years. They now ask the source of my money? If I have other bank accounts here or overseas and details? where do I work now and my employers details, how much I earn and spend? Have I got any property on my name? How much it is worth it? Do I have any other investments and their details? Do I have to answer all those? What protection I have? Do any other banks ask such nuisance questions? Any other banks do not ask such quest
  7. My daughter is being chased by Mortimer Clark Solicitors on behalf of Cabot Financial for a debt of £2051 owed to HSBC going back to 2008. Her total debt: HSBC £2051, £500, and £4500. RCI £4500, (CCJ) Blackhorse £4536, Captia £800. Her scenario is as follows, she left the UK in 2009 and moved to Austria with her partner also English, he had been paying the £2051 debt from April 2013 until December 2014 when he stopped as he and my daughter had a disagreement. My daughter has two children but doesn’t work, her only income is family allowance which she needs
  8. I'm new to this site and came across it whilst trying to see what else I could do about what I see as extreme unfairness from HSBC. I have been their client for the last 9 1/2 years. I had also had an account at a young age with the old Midland bank. Through online banking I saw they were doing this amazing personal loan at 3.9% APR. Since I have a credit card with them which I must admit I am paying a very high rate (increased from 18.9% to 21.1% or around that - unsure of amounts) I thought I'd take a loan and clear off the card plus take a holiday since their low APR is for loans from
  9. Hi Everyone, I 'am looking for some advice if anyone can help i have been in mortgage arrears for a considerable time and on a number of occasions which have resulted in HBOS seeking possession through the courts. In the latest court case the HALIFAX were successful in gaining an eviction. However with the Bailiffs arriving in the house my sister paid a substantial payment in agreement with the HALIFAX to avoid an eviction. I have recently received a letter from the Halifax stating that the solicitors Charges will be £2340.00 which has been debited
  10. HSBC took it upon themselves yesterday to stop my VISA DEBIT card for no good reason. I had just paid online a BT (British Telecom) bill which they thought (as stated to me when I called them) ‘suspicious’. They were in possession of two contact telephone numbers for me. They did not call either of there although when I talked to them they lied and said they had called them. This is not the first time they have done this to me. Why do any of us stay with this rubbish bank? I’m going to see my local management tomorrow and take him up one side and down the other. For all the good it
  11. Hi All. My wife opened a hsbc account on the 6th may 2004 and on opening her account they offered a credit card (still have and upto date) and a loan, she accepted the loan for £3000 and I am sure there was PPI on the agreement, well back then everything did. I thought I would be a bit sneaky and ask them to give information regarding the opening of the account first, nad a hint regarding the loan. They replied with. Dear Mrs ????? Account Enquiry Thank you for your recent Secure e-Message. I notice from our records that account number ?????? was opened on 18Oc
  12. Good evening, I am hoping someone may be able to advise me on what is becoming a very difficult situation. I apologise in advance for the long post but I need to explain the background for it to make sense. I have always wanted to be a pilot and following many years of hard work, I was offered a conditional job as a private jet pilot with NetJets Europe in 2008 on their cadet pilot programme. The condition was that i successfully completed the pilot training course at Oxford Aviation Academy. I would then be taken on full-time within 3 months of finishing the course on
  13. HSBC letter advises me my small debt being passed to Marlin. (OK) Letter alswo says Marlin will set up direct debit from details passed to them by HSBC and I do not need to authorise it! Surely this is illegal and tantamount to fraud. I complained by phone and advised them they were not to divulge my Bank details. I have now also cancelled my direct debit to HSBC. Which bodies can I refer this practice to?
  14. Hi there!I am an HSBC customer have been for a couple of years now, agreed that the bank charges can be unfair sometimes and a little excessive but suppose as a customer you are aware of these things, and when I go over my agreed overdraft I know I will be charged, but I'm always notified in a statement from the previous month. E.G I would receive a statement in mid January 2014, which was detailed from 5th Dec - 6th Jan, and I went into unauthorised overdraft x times and will be charged x on 27th of Feb.BUTI have been charged £75 (!!) this morning, excessive in itself, and I have received abs
  15. Hello Everyone. I received a letter from 1st Credit sent on 26/9/2013 asking if I was Steven Moody etc and they are attempting to contact me regarding a personal matter. Now me being worried and only recently paying a debt off from a different company text them the ref number but after read these forums. They tried to call me back a few days later but I was at work and missed the call. I have not attempted to call them back. I received another letter from them today (11/10) saying its from HSBC and account number and sort code that soun
  16. Details of our complaint with HSBC are explained below; HSBS COLLECTIONS DEPT ARE CALLING UP TO 7 TIMES A DAY FOR PAYMENT. SHE IS 8 MONTHS PREGNANT, IN A WHEELCHAIR AND CRUTCHES. CONSTANTLY IN PAIN. WHEN RESTING IS CONSTANTLY BEING DISTURB BY HSBC BABARDMENT OF CALLS. MY SON ILL WITH WORRY EFFECTED HIS CREDIT RATING I AM DESPERATE I DO NOT KNOW WHAT TO DO NEXT TO HELP IT’S A LIVING NIGHTMARE. PLEASE IF THERE IS A SOLICITOR OUT THEIR CAN YOU HELP US. My daughter in l
  17. In august Ebay took two unauthorised payments from my HSBC account, The refused to tell me what they were for. The wonderful British police refused to anything so HSBC refunded all the funds, Then they took it back and then refunded it and they are still doing it today mid November. They have written to say the money is mine but the same day they messaged me to say it was still coming out AGAIN. The Ombudsman is worse than useless and does nothing. I would love a resolution preferably in my lifetime and in my favour.
  18. Hi , was after a but of advice if which way is the best to go . I had an loan in dispute with HSBC re incorrect credit agreement , to which they put a default onto the account . They in 2011 accepted a full and final settlement for a partial amount as the credit agreement was floored. They have logged a default on my account and have marked it as satisfied and the balance as zero. I sent a letter to them requesting removal of the default a few weeks ago trying my luck as I am trying to move house ( new mortgage) and don't want this holding me back . Thy refused and
  19. Hi there, Sigma red has listed a default on my credit report after I defended a claim they put through Northamptom court. This was a year ago and since then they have not been in touch. They are listing a bogus default amount and date. The debt was originally with HSBC and is over 6 years old although it was sold to Sigma in 2011 just before the 6 years. Now my question is how can they list the default under their names if the claim for monies is still on going? Any ideas on how to get rid of this default? Thanks in advance for your help
  20. Have had a few default notices from DG solicitors so i sent them a CCA request on 17th july. They responded asking for my signature as attached The 12+2 days for CCA request is now up - should i now respond saying the account is in dispute or send them a digital signature? I was thinking of the following:
  21. Hi all, We recently wrote to HSBC with SAR covering all accounts ever held by my wife with HSBC. They wrote back saying they had tried calling to discuss (they hadnt tried calling) and for OH to call them back. When she did, they tried to put her off requesting data of accounts, OH put it bluntly that it was her right to have it for her own records. A few days later she receievd a letter, confirming SAR was being processed, however they are claiming all details of PPI insurance cant be delivered as it is handled by a seperate entity - HSBC Insurance services something or other, and t
  22. I recently checked my internet banking account and HSBC are charging me £45 for Direct Debit overdrawals. I certainly did not overdraw the money but it was unexpected. It's ridiculous that they are charging me just because I was about £25 over? I am currently umemployed due to being a full time mother and on benefits (I am currently looking for a job). I cannot really afford to pay that £45 charge!
  23. Title says it all really, anyone got a current working e-mail addy for Lynne at HSBC please?
  24. Hi all, This is my first post on the forum so please excuse me if I make a mistake while posting this. I have tried hard to find this information on this forum but could not find a definite solution For providing proof of cohabitation during last three years, I need bank statements from HSBC for last three years before 14th of November. What I need essentially is a documentary proof describing 1. the transactions for last one year 2. the fact the account was in my partner's and my name for last three years. I was told that HSBC would charge me £1 per sheet of the ba
  25. HSBC Bank have made the last week of mine and my partner's life absolute hell. The whole story is explained in more detail on my blog, but I am unable to post a link yet as I have less than 10 posts. ..but I will give a brief overview of sorts. HSBC closed my girlfriends account with no apparent warning around 10 days ago. We weren't to know because we haven't received any letters and I do all the food shopping etc from my account so we've had no need to use her account etc. We only found out the account was closed when her card was swallowed by a cashpoint recently.
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