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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
    • Thanks for all the suggestions so far I will amend original WS and send again for review.  While looking at my post at very beginning when I submitted photos of signs around the car park I noticed that it says 5 hours maximum stay while the signage sent by solicitor shows 4 hours maximum stay but mine is related to electric bay abuse not sure if this can be of any use in WS.
    • Not sure what to make of that or what it means for me, I was just about to head to my kip and it's a bit too late for legalise. When is the "expenditure occured"?  When they start spending money to write to me?  Or is this a bad thing (as "harsh" would imply)? When all is said and done, I do not have two beans to rub together, we rent our home and EVERYTHING of value has been purchased by and is in my wife's name and we are not financially linked in any way.  So at least if I can't escape my fate I can at least know that they will get sweet FA from me anyway   edit:  ah.. Sophia Harrison: Time bar decision tough on claimants WWW.SCOTTISHLEGAL.COM Time bar is a very complex area of law in Scotland relating to the period in which a claim for breach of duty can be pursued. The Scottish government...   This explains it like I am 5.  So, a good thing then because creditors clearly know they have suffered a loss the minute I stop paying them, this is why it is "harsh" (for them, not me)? Am I understanding this correctly?  
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Yes, sorry you lost your temper, but you have had or appear to have had issues with your employer for a long time, IMO this is just another, I reallly dont think rights come into this at the end of the day you lost your temper for whatever reason and with a customer? a minor reprimand would be a good outcome, I would suggest that you keep your nose clean and dont make waves for now about anything and look for another job.

If I have been of any help, please click on my star and let me know, thank you.

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  • 1 month later...
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Good Evening,

 

I wanted to pose something that happened at work today because its starting to worry me, in truth.

 

Basically, I have signed for a document by special delivery and this item has somewhere along the line gone missing.

 

When mail comes in of special delivery/recorded delivery nature, they are put into the relevant crates and the representative of the section then signs for the items in question from the crates or indeed, items that have been put to one side due to their size on the floor.

 

However, having checked our records, all of the items but this one I apparently signed for have been signed for.

 

Basically, our office is a three person team so its possible any one of us could have mucked up here - what concerns me is that this could come back to me because its my signature on the postman's digital box, despite the fact I am possibly not at fault and someone else may be.

 

My colleagues have tried to allay my worries but I wanted advice about what the best direction to go in here is and what are my rights in a situation like this?

 

The documents that went missing are legal papers - can these papers be replaced?

 

Many Thanks

 

Rob

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I can't believe you are still working there....

 

You are probably ok if you folowed the correct procedure

 

"Legal papers" is a very broad term so the answer will be "it depends, ask the solicitor."

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Don't worry Emmzzi I am getting out of this as explained in a previous thread because I know the majority of crud I've had to deal with there wasn't my fault and if anything, it gets worse and not being modest, I know I am better than that.

 

Yes I followed the correct procedure, booking it in, putting it into the relevant box because if I had put it into the wrong box and directed the individual from that section to sign the wrong number, we would have had a signature and gone to that section and asked them to investigate, which in this case, we haven't. It just seems very bizarre its the only item we haven't got a signature for.

 

Any suggestions about my next move in this case, Emmzzi?

 

Thanks

 

Rob

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await an investigation but if all 3 of you have access to the boxes what can they prove? In the meantime check nooks and crannies.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Thanks Emmzzi, you're a good friend. I will take this on board. They can carry out all the investigation they want at the end of the day and like you say, they can prove nothing because of the fact there's more than one person in the office.

 

However I will send an email to the section clerk to pass onto the individual concerned and tell them the situation and what they can do to try and rectify it. There's nothing to say the section clerk has misplaced it or telling fibs to protect themselves, possibly, as well.

 

Thanks again,

Rob

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or y'know.. just ask if they picked it up and didn't sign. Don't make it a production number.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Thing is, the person said they haven't got it in their office - whose to say they're not trying to pass the buck to stop themselves getting in trouble and as you rightly say, its proving whose at fault and nobody can prove anything because nobody knows who is at fault.

 

My feeling is the item did go to the section because we have signatures for every other item and the signatures correspond and we haven't had any complaints to the contrary about items going missing. I think, like you say, the individual didn't sign for the item and has somehow got lost up their end.

 

Anyways, thanks for your help. I'm not worried anymore - let them do their investigation and if they try to lay anything at my door, I will simply go to the union and get them involved.

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Never had much luck here in all truth. It started out OK, but gradually its gotten worse as time's gone on and there doesn't seem to be much to motivate or get satisfaction out of this job anymore, sadly. If I left, like some, I'd miss the people but I most certainly would not miss the job.

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Don't worry Emmzzi, I'm going to be out of that place just as soon as the right opportunity arises... You know that when you're not enjoying the work and things are working against you, its time to move on.

 

No shame though as I've worked there for over 9 years so a change is definitely what the doctor ordered.

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  • 2 weeks later...

Hi All,

 

I know some of you know my position at my workplace already and I am currently looking into other employment options, you'll be glad to know.

 

However, before that happens, I want to run something by you for your opinion.

 

Basically, I had a management authority figure come in today and tell us as a group though I seem to do it most, to not tell the front of house, when parcels come in, who the parcels are for and to ring other departments in some cases.

 

However, these departments have select procedures in place for collecting their parcels. Also, the front of house are not obliged to call these departments, yet they do, from this authority figure's own words, try to contact these departments to try and get them to collect items, wherever possible.

 

So what is the difference if I ask who they are for if they are going to try and contact the departments anyway? All they would have to say is they are busy and cannot perform that duty at that time and I would be happy to go out and collect parcels etc. as I always am.

 

However, should I go out and get a parcel for a department who has set parcel-collecting procedures in place, I am often criticized for it and told why the couriers didn't get the front of house to call the department in the first place - in essence, I can't win.

 

Also, another interesting point is, what is the point of going out to the front of house/gate, only to find out the item isn't for you and then going back to the front of house and getting them to call the relevant department? This is not good time management and the time could be put to better use, doing more pro-active things.

 

Furthermore, our policy declares that we shouldn't be going out to collect personal mail items and this came from the individual who wrote the original policy yet work decided to conveniently, in my opinion, ignore it.

 

Thank you for your input. When I got home and told my family, to say they were livid was an understatement.

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Hi

 

This is an interesting one as i assume someone from "Senior Managment" has verbally stated "to not tell the front of house, when parcels come in, who the parcels are for and to ring other departments in some cases".

 

BUT

 

As you have pointed out "these departments have select procedures in place for collecting their parcels. Also, the front of house are not obliged to call these departments".

 

I really think you need to clarify this situation and also request that it is put in writing to all those affected or that the Policies and Procedure for all department need to be amended so that all departments are singing from the same hymn sheet so to speak and you are covering yourself.

 

I do find it strange for someone in senior management to tell you to do something but not tell the other department who have set procedures in place for this.

 

Look at it this way say you do this and one of the department then complains that you breached procedure and should never of done XYZ and all of a sudden your up on a disciplinary with that senior manager denying what was said and putting it over in such a way that you were to follow that specific depts procedure.

 

Oh almost forgot as this was discussed as a "Group" was that meeting "Minuted" at all (i can already guess the answer)

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I agree with Stu.

 

I would want written clarification of how it was all supposed to work and possibly the chance to raise queries to be sure how it would all work. It sounds as if the left hand doesn't know what the right hand is doing.

 

HB

Illegitimi non carborundum

 

 

 

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I agree with Stu.

 

I would want written clarification of how it was all supposed to work and possibly the chance to raise queries to be sure how it would all work. It sounds as if the left hand doesn't know what the right hand is doing.

 

HB

 

Thanks Honeybee - all the responses I have had so far seem to work in my favour. I just don't want a disciplinary to come up but another interesting point someone else raised was to just go out and pick parcels up, regardlessly, to save face and reputation etc. However, this detracts from the purpose of the exercise, though I could see their point.

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  • 3 months later...

Hi All, I want your advice on a work issue. Basically, my supervisor told me that she needed to go to lunch at a later time and innocently said that she could be a b*tch and tell me when to go. However, when my colleague returned from lunch, she questioned as to why the office was locked for an hour when this was just supposed to be for half an hour. This was an issue between management and supervisor, not for her to comment on.Then, she told me I should have gone at my normal time as to less adversely affect opening hours. I said casually I wasn't sure if you could have lunch breaks dictated to you by a senior authority, which in this case, wasn't the case and then I told my colleague about the comment she made.She strongly encouraged me to contact a union rep and she went on to try and find words to describe the conversation - I helped her along the way to allow her to find the words but at no point did I think of those words as having any type of conviction, otherwise I would have taken my supervisor to one side or made an official complaint. My colleague wanted me to write it down, what she said. I did so, to humour her, where I should have been stronger and told her to wind her neck in. However, the next morning, I shredded the note of the quote my supervisor used as I had no intention of taking it further, then or before. In essence, if my colleague was out of the picture, then I wouldn't have given any of the above a second thought. I told my supervisor what happened and she went to speak to her Line Manager and I spoke to my Line Manager and felt that she basically had made so much more of something that was at best, trivial. Finally, I feel that my colleague has caused a rift in the office and then proceeded to treat my supervisor as if nothing had happened when in fact, she was strongly encouraging behind her back to get her into trouble. I feel my colleague has betrayed my supervisor but also betrayed me in the fact that she threatened to take union action against me. How can me or my supervisor trust my colleague? As far as I am concerned, I don't want her working in the office. Any advice GREATLY appreciated. ThanksMr McKay

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Hello there.

 

Are you still in the same job as when you last had problems?

 

How can me or my supervisor trust my colleague? As far as I am concerned, I don't want her working in the office. Any advice GREATLY appreciated.

 

Well, you know what she's like now. I have to say, I'm not sure a campaign to get rid of her is the right way to go. Do you think it's been blown out of proportion or not?

 

My best, HB

 

PS Some spacing in your post would make it easier to read.

Illegitimi non carborundum

 

 

 

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Is this related to the many others similar threads you have started on which you have failed to action any advice given to you? If so why is this time any different?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Is this related to the many others similar threads you have started on which you have failed to action any advice given to you? If so why is this time any different?

 

In the end though, the issues resolved themselves and I now have a super supervisor to work for. It is my colleague who has tried to stir up trouble.

 

This time, I have taken action and my LM is going to give her a warning.

 

However, my concern was what this would mean for the future because now my colleague's in trouble and this could turn nasty. She tried to get the union in against me but was told to back off.

 

My support at work is exemplary and I have the entire building on my side so if this did turn into a drama, my colleague would only be engineering her own trap.

 

Thanks for your replies - they are appreciated.

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Best advice for any drama is to ignore it and not get involved. That would be the adult approach, anyway.

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Hello there.

 

Are you still in the same job as when you last had problems?

 

How can me or my supervisor trust my colleague? As far as I am concerned, I don't want her working in the office. Any advice GREATLY appreciated.

 

Well, you know what she's like now. I have to say, I'm not sure a campaign to get rid of her is the right way to go. Do you think it's been blown out of proportion or not?

 

My best, HB

 

PS Some spacing in your post would make it easier to read.

 

I'm sure that there are those who would campaign to get rid of her - don't get me wrong, she has a nice side to her personality at times, but her bad habits way outweigh her good ones when she gets going.

 

It makes me laugh she tries to get my super into trouble and is nice as pie to her after the event.

 

However, my LM is going to sort my colleague out now, so hopefully it will have a happy outcome.

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