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Found 12 results

  1. I was a Lloyds TSB customer for 30 years. Lloyds left some years ago and took all the sensible staff with them. The place is a complete shambles now. I was embroiled in all the TSB nonsense in April. They refused to let me close my accounts online or by phone. I hadn't been able to access them for 6 days. I had to go to the Boothferry Road, Goole branch where pensionable staff took 40 minutes to decide how to shut them down. I was then handed £2000 in notes, without having them counted out in front of me. We are currently embroiled in a county court claim because I made a subject acces
  2. I've never used forums before but I've read several bad reports from other people who have bought cars from mylhd and would like to add my own. They are without doubt the most disreputable company I've ever dealt with and my advice is to steer well clear of them. After many months of trying to be reasonable concerning serious problems with the car I bought from them, I've had to take legal action as they refuse to cooperate. There have been empty promises of help but absolutely nothing in reality therefore the I had no choice but to pursue my totally justifi
  3. Thank you in advance for any help, I will try and keep this as quick and factual as possible, my wife received a fine for no car tax, genuine mistake when the new system came into place, paper discs to online we missed the tax on one of our cars, and in the meantime moved house and did not get the reminder, our fault, genuine mistake. We had a fine come through the post so I paid and backdated the tax, set up new reminder for new address etc etc, I appealed against the fine for reasons listed above but lost my appeal, I paid the fine of £80 in 2 instalments 2 days apart on the 15th Nov 20
  4. Hi All I have followed the procedure as per the Sticky Note Thanks
  5. Firstly I would like to apologise for the rant and the length of this post, but I feel its necessary. I upgraded my phone with Vodafone in July and everything was working fine until September. My phone started to have issues with its screen and would start doing things when I wasn't even touching it. I proceeded to use Vodafone’s live chat and spoke to someone named Shancky, this was on the 27th September. I decided to ask the question of "If i send you my faulty iPhone 6plus, would I be able to get an iPhone 6sPlus instead?". Shancky proceeded to tell me that this was fine and I c
  6. Hello. This is my first post and I am literally shaking from my encounter with a baliff. I would like to know if there is anything I can do about the actions of this baliff, who can I complain to. I always pay my council tax for years by direct debit. Last year my husband died and I missed three payments. That was the first time every...and the council did not retake the direct debit..they passed it to baliffs. This was my fault as with things happening with my husband being seriously ill I wasn't on the ball. When I realised I went through my account and saw three payments were
  7. In late April, my mother bought me a brand new Dell Inspiron 15 windows 8 laptop as a gift for my 20th birthday. As soon as I turned the laptop on, I ran into problems, the disk use would hit 100% just running background applications, making it nearly impossible to run anything else. And just the other day, I found that the laptop screen had cracked from simply being shut in the normal manner. I contacted Dell to try and sort the issue, initially we ran a diagnostic test on the laptop with the built in software, but it showed no faults. At this point, it w
  8. Let me begin by saying this - I have never experienced such awful customer service on this level. Or in my life. Quite upsetting really. I upgraded with Vodafone for a 2 year contract and a new handset - an iPhone 6. I then discovered a fault with the screen. Went to the Vodafone store in Trinity Leeds and was told by the manager that it was Apple's problem. I was not even offered a repair by Vodafone as 14 days had passed. Got an appointment with Apple - they agreed, faulty screen and provided me with a refurbished handset. Once I got home that day, I discovered the new handset ha
  9. Been having problems with Vodafone all year - they just get worse and worse! I called in Feb to report poor network coverage. They assured me it was just 4G upgrades and would be over soon. They promised that once the maintenance was finished they would refund my monthly tariff, back dated to when the problems started. In March, I was still having problems (ironically even the call to complain failed from my mobile as I had no signal!). Same story but conveniently they had no record of my previous call and compensation promise. However they offered £15 goodwill and a months tariff. Pretty
  10. I have not had to use insurance services for making a claim in 20 years of driving. I was involved in a no fault accident, and Hasting Direct advised me that Albany Assistance would be calling me to deal with this, I thought this strange at the time, but thought no more of it at the time. Albany called me and started their blurb....not connected to HD in any way, .......sign a credit agreement............STOP......why am I signing a credit agreement for a no fault accident? if you aren't happy speak to your insurer.....so I did, to be told that was the process, I had to go with Albany,
  11. I've used parcel2go many times and without problems. the latest and last time I've used them though they just don't seem interested when problems arise and choose to ignore you as the best option. Basically I ordered a courier through them to be sent to Ireland on the 09/10/2013. Upon sending funds and being returned to parcel2go's website to download and print the documentation which I then apply to the parcel I ran into a problem. the link just said there was an error and the parcel2go team would email me the relevant documents. the courier was booked for the following day, n
  12. My wife has the misfortune of banking with Santander. At the start of each month, we both move money from our own accounts into our joint account to cover the rent, council tax, and other household bills. So, here we are at the start of July, and she can't transfer her usual amount because some has somehow made two fraudulent transactions on her Santander account for £125 each to Oyster. She phoned Santander and explained that these two transactions were not authorised and were therefore fraudulent. After being given the run around, and having to explain the situation aga
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