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sean5302

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  1. This topic was closed on 11 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. I sold a tv on ebay, listing it as collection only. The buyer sent a courier (Yodel) to collect it but he told ebay it wasn't received. Ebay refunded his money, leaving me £250 out of pocket. The buyer has a feedback score of 1, isn't on the electoral register and hasn't answered letters or emails. Probably a [EDIT]. I issued a county court claim against him and Yodel Delivery Services Ltd. Yodel sent a defence, saying it's not them, but Parcel2Go.com Ltd, trading as Yodel Direct. I contacted P2G, who say I have no contract with them, as the buyer paid for the delivery. I see the driver who collected my tv as he delivers to the estate regularly. He won't tell me who employs him and is actually very evasive. He could have stolen the tv, the way he acts. The Police aren't interested, saying it's a civil matter. Any advice people have is welcome, please.
  5. I was a Lloyds TSB customer for 30 years. Lloyds left some years ago and took all the sensible staff with them. The place is a complete shambles now. I was embroiled in all the TSB nonsense in April. They refused to let me close my accounts online or by phone. I hadn't been able to access them for 6 days. I had to go to the Boothferry Road, Goole branch where pensionable staff took 40 minutes to decide how to shut them down. I was then handed £2000 in notes, without having them counted out in front of me. We are currently embroiled in a county court claim because I made a subject access request to check all my details. They sent them to this branch and refused to post them to my home. I went into the branch, where at least half of the staff know me, but they refused to give me the data envelope, as they needed to see ID, even though the staff agreed they knew it was me. I wasted my time and fuel money driving there. I truly believe TSB are the worst bank in the UK.
  6. The problem for Tesco is this: http://www.legislation.gov.uk/ukpga/2000/8/part/VI/crossheading/compensation The FSMA sec 90 seems very clear to me.
  7. Yes. Deloitte has been investigating for 5 weeks and, now their report is published internally, the matter has gone straight to the SFO. Serious FRAUD Office. I guess the clue is in the name.
  8. My impatience has got the better of me. Probably not. Having just spent 35 minutes on the phone to the most evasive, devious person I've ever spoken to, I decided to issue a moneyclaim online. I phoned a manager in the financial accounting team at Tesco's Cheshunt HQ. For the sake of £185 outlay, it will be worth getting Tesco into court. Since it's the Small Claims track, I'll be liable for their attendance costs if I lose. Having watched their CEO on tv, admitting to accounting errors, I'm 95% confident I'll win. The Telegraph published this today: Tesco has declined to comment on its findings, apart from confirming the shortfall was £263m and that the practices at the heart of the scandal had been going on for longer than the last six months. The findings of the Deloitte investigation are now with the Financial Conduct Authority, the City regulator, which has pledged to launch a full investigation. A source close to the probe said Tesco had booked supplier contributions that were conditional on hitting sales targets that it was not going to reach. Seems to me to be a damning admission.
  9. Thank you very much for this theoldrouge. Looks like I can watch and wait. You really can't trust anyone in UK big business these days. If it's not banks fiddling Libor it's Tesco fiddling their accounts. They'll be including the profits from illegal drug use and prostitution in GDP figures next. (Yes, I know).
  10. Thank you. You've helped me. Clear now that there will be thousands of folks in my position. Very likely that a class action group will form. I'll watch and wait.
  11. Thank you both. Just imagine if this was America and WalMart had done likewise. An enterprising lawyer might start a class action. I researched Tesco properly. I'm a Yorkshireman and don't spend rashly. The point is that the claims made in the annual report are now clearly false. They claimed non-existent profits. We'll see how this pans out. There must be hundreds of thousands of people in my position.
  12. Many people will have been watching Tesco's recent debacle. I have lost over £5000 with the share price fall, over the last 4 months. Tough, you may say. The reality is that I bought my shares based on the financial accounting data published by Tesco in their annual report. Yesterday, I watched the new CEO Dave Lewis, parachuted in from Unilever. He said the "accounting errors" appear to have been undertaken for several years. They have declared £265 million in profits they actually don't have, and won't have. A definition of fraud is: " the intentional misrepresentation or concealment of an important fact upon which the victim is meant to rely, and in fact does rely, to the harm of the victim". I'd say that is exactly what Tesco have done. I'm tempted to issue a county court claim against them, for fraud. Any thoughts, please?
  13. I'm very pleased with the help that you guys gave me. Unfortunately, the dog really likes his Butcher's food, so we still buy it, but from Costco now. At least we know it contains real meat and, in fairness, we have bought it for 35 years and this was the first dangerous foreign body we found. The meat looks to be trachea, lungs and all sorts of stuff that humans won't eat. The dog likes it though.
  14. All sorted now. I emailed Makro's solicitors and told them that I wouldn't agree to the confidentiality clause and would be attending the Hearing. The very next day I had another email offering the previously agreed terms, without any confidentiality. Still called a Tomlin Order, though. They offered £10 compensation plus return of my £25 county court issue fee. I also emailed Charles Walker, the Chairman of Makro/ Booker. Things very quickly got moving. His secretary phoned me and arranged a meeting at the Hull store. I ended up meeting Stephen Blan, Makro's CEO along with the Hull store manager. It was a lively discussion. Stephen agreed with me that Hull had handled things badly. The store manager sat there looking very sheepish. Stephen asked me how he could put things right and I told him I was £140 out of pocket. "We'll round that up to £150 then" he said and Ian Ferguson was despatched to the tills to get the cash. I said I'd never shop there again and Stephen said he'd phone me in a few months to see whether I'd changed my mind. They gave me £150 in cash and I departed with hearty handshakes. I'll still never shop there again. How could I trust them if something ever went wrong again? Butcher's conduct seems very poor. Although I had no contract with them, it was still their error. Oh well, life goes on. Thanks for everyone's help.
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