Ingeus

[Charlotte_Henderson]

 

Anyone know if an Ingeus advisor can contact you through a personal site like Facebook because he has my email or is that a breach of their policy?

 

Dunno, but to make sure when i know an advisor name i go and facebook and find them. and then i block them lol

[Chester6]

I've never used a ingeus CV as they are rubbish to say the least.

 

This guy adjusted layout and it looked better so I used that one but not the one done by m the guy with no people skills or credibility, s's idea is one I adapted for myself buried get tired of the supposed help on these pathetic schemes

[alpo287]

It really cannot be said too often - if you don't want to be hassled and harassed do not provide them with a phone number or e-mail address. New consignees please note!

You are perfectly within your rights to tell them that your preferred and only means of communication is by post. They won't like this but will just have to lump it provided you stick politely to your policy. This also means not telling the JCP this information (it will be passed to the WP on your attachment). Ask the JCP to remove the info from their records if they already have it. They did this for me and I survived 2 years at A4greed without one phone call or e-mail.

 

How did you get away with not providing them a phone number or email? As I said I'm not with them anymore but when I started I remember they were quite insistent that a phone number and especially an email HAD to be provided so they could email things to you like an updated CV, cover letters etc. If you say you don't have an email or can't remember it they make one for you there and then. One time my partner was with Ingeus before the work programme many years ago and she didn't have a mobile phone so they provided her with a phone as well.

 

Further, if you refuse to provide them a phone number or email, can't they then refer you for a sanction for 'not taking every possible step to look for work' or something like that?

[alpo287]

Has 104 weeks passed since your very first appointment with them ?

If not, you are still in their grubby little grasp whilst claiming JSA/ESA. If the 104 week period is past, you can write a cease and desist letter threatening to report them for harassment and breaches of the telecoms regulations.

 

Most work places have a policy on the use of facebook during company time - I don't have access from work (nor do I use it at home). If you do get any attempt at contact via facebook, record it in your diary and at it to the list of harassment.

 

My first app with them was either September or October 2012. I then found a job in February this year and because I found that job the advisor told me I'm finished with them and don't need to attend anymore. I didn't end up taking the job after finding out more about it. However, Ingeus must still think I am in work all this time so they keep phoning, texting and emailing me asking me how is the job going.I have since signed on again opening a whole new claim so doesn't this mean that the whole process starts again and I would need to be referred to the work programme again after a certain amount of time signing on etc?

[alpo287]

Dunno, but to make sure when i know an advisor name i go and facebook and find them. and then i block them lol

 

lol I have searched Facebook and found the profile of the advisor. How do I block him? I almost never use Facebook myself but i like to keep it activated in case i need to contact someone, but i don't want this advisor bothering me on there.

[thecookiemonster]

Just to clarify a few things, If you withdraw consent can they have you sanctioned? also if they refuse the withdrawal request can they be sued? wouldn't it be a breach of the Data Protection Act? I'm not with Ingeus but the same things still apply.

 

Thanks.

[antone]

lol I have searched Facebook and found the profile of the advisor. How do I block him? I almost never use Facebook myself but i like to keep it activated in case i need to contact someone, but i don't want this advisor bothering me on there.

 

Go to their profile. At the top of the page you'll see a button marked "Message", and on the right of that button there is a cog icon and a little down arrow. Click on that arrow and choose "Report/Block", selecting the option to block.

[antone]

Just to clarify a few things, If you withdraw consent can they have you sanctioned? also if they refuse the withdrawal request can they be sued? wouldn't it be a breach of the Data Protection Act? I'm not with Ingeus but the same things still apply.

 

Thanks.

 

You can't be sanctioned for withdrawing consent. If they refuse your request, I would start by complaining to the manager of the office. If that doesn't work, though, you can take matters to the Information Commissioner's Office.

[jasta11]

Further, if you refuse to provide them a phone number or email, can't they then refer you for a sanction for 'not taking every possible step to look for work' or something like that?

 

They can't do anything. Not even the Jobcentre can do anything if you choose not to provide an email address or phone call. Here is a FOI (Freedom Of Information) reply by DWP Central Office to someone who asked them that very same question. Dated 23rd July this year..extract below;

 

'What legislation, regulations or internal DWP Jobcentre guidance makes it a condition of JSA

to provide the DWP with a personal email address or telephone at any time whilst claiming

JSA or signing a JSA Declaration form at a Jobcentre Jobseeker Review appointment?'

 

Reply: 'Providing an email address or telephone number is not mandatory, therefore failure to do so is not sanctionable.'

 

However, though you don't have to give them these details, be aware that you should still have an email address for jobsearching, in case they try and say you're not 'doing enough to find work'. You can show them print-outs of replies you've had to prove you do use email - just blank out your email address so they can't see it

[Bakatcha]

How did you get away with not providing them a phone number or email? As I said I'm not with them anymore but when I started I remember they were quite insistent that a phone number and especially an email HAD to be provided so they could email things to you like an updated CV, cover letters etc. If you say you don't have an email or can't remember it they make one for you there and then. One time my partner was with Ingeus before the work programme many years ago and she didn't have a mobile phone so they provided her with a phone as well.

 

Further, if you refuse to provide them a phone number or email, can't they then refer you for a sanction for 'not taking every possible step to look for work' or something like that?

on referral to the Wp the (very nice) JCP employee who was conducting my referral interview offered to delete my phone number from their records. I thanked him and accepted. He deleted the number there and then.

On arriving at the WP (A4greed) I pointed out the para in their "welcome Aboard!" booklet which said that I had a choice of how they communicated with me (my preferred method). I told them "by post". Subsequent attempts to get my phone number(s) and e-mail were met with the phrase "my preferred method of communication is by post, if you have something to say to me then write". I was never threatened with a sanction though did get the "evil eye" from time to time.

 

or perhaps that ought to be the "A4evil eye".

[Mr.P]

I didn't get the option of what information was passed on to A4e, so they got my phone number. They did get the "contact by post only" advice - This was reinforced by "which part of in writing only do you not understand, assuming you are capable of writing ?" when they made the mistake of phoning.

[MiniM]

I just signed off JSA so I now no longer have to go to Ingeus, which has been 10 months of hell. I did have an appointment with them today, so I am looking forward to a phone call from them wherein I can tell them where to go!

[RebeccaPidgeon]

Have you ever applied for a job at ingeus? its not as easy as you think.....................As you get a long questionaire to fill in......

It depends on the job - for the basic and common job of a Welfare To Work Clerk, they require you to send a CV and highlight 3 things that you could do for a job seeker. However, they dont require applicants to sit a literacy and numeracy test.

[Chester6]

It depends on the job - for the basic and common job of a Welfare To Work Clerk, they require you to send a CV and highlight 3 things that you could do for a job seeker. However, they dont require applicants to sit a literacy and numeracy test.

Highlight 3?

Mine all tend to obsess over forced labour, job-search, pointless lectures at Ingeus and free courses as a course from learndirect shows you keep busy blah blah blah

Other then forced labour it's stuff I can do for myself

[thecookiemonster]

As they are now longer paying me Jobseekers as from now, I'm gonna tell these Work Programme providers to get lost!

[osdset]

From the horses mouth http://indusdelta.co.uk/discussion/work_programme_returners/13932

[mr_mastiff]

From the horses mouth http://indusdelta.co.uk/discussion/work_programme_returners/13932

 

The desperate led by the cynical on the instructions of the deluded.

[Bakatcha]

From the horses mouth http://indusdelta.co.uk/discussion/work_programme_returners/13932

 

Dark Rogue is Voice of the WP and I claim the £10

[osdset]

Dark Rogue is Voice of the WP and I claim the £10

 

 

Without trying to break into the cloud cuckoo land that some people seem to hide behind, Employment Advisors have to bring the reality of working life into clients who to be frank, some of them do not want to work.

lol, the use of 'cloud cuckoo land' is classic voice, wonder why it ain't posting under it's normal handle?

[sillygirl1]

I'm not hiding in cloud cuckoo land - I am living in the reality of how to make £71.40 stretch to impossible limits, average of £35 a fortnight going out on bills (I've managed to split them so they don't come at the end of the month), £10 a week on my Oyster card so I will have enough money to travel to hospital appointments, £7.50 a fortnight on my TV licence, doesn't leave a lot over to 'live the life of Riley'... in fact whoever Riley is he can give me my life back.

 

Try attempting to work when you are drugged up with prescription medicine, or when you are not drugged up you have a lot of pain, that might make a few of the Cameron supporters better, in fact I think we ought to have an MP from the 'real world' rather than the 'special chosen ones' and the country might get back on its feet again rather than be trodden on by the rest of Europe.

[Chester6]

I have registered thanks to that one

Why must they blame the unemployed always? There's mass unemployed witha bad economy, many people are always trying but many spaces are took by the forced labour! These schemes are dire and horrendous and "not fit for purpose" to put it mildly

[G4C389]

A friend of mine was referred to a4e and received a letter this morning, he wants to know is there a way he can get out of it as he's doing voluntary part time work up (the JC know about it) is there any way out if it? Any help appreciated

[Bakatcha]

Assuming that he is a mandatory referral (well who would volunteer?) doing voluntary work does not excuse you from the WP.

[Charlotte_Henderson]

A friend of mine was referred to a4e and received a letter this morning, he wants to know is there a way he can get out of it as he's doing voluntary part time work up (the JC know about it) is there any way out if it? Any help appreciated

 

Nothing gets you out on A4e or Ingeus unless you get a FULL TIME job, voluntary work excuses you from nothing....

 

Tell your friend good luck with A4e they were absolutely rubbish when i used to go there

[Charlotte_Henderson]

How did you get away with not providing them a phone number or email?

 

Was wondering the same thing??