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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Site Team member Rooster-UK - Died Sunday 6th June - aged 62


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This is what Rooster posted on my thread when Mum died. Well I now post it fo Rooster and his family ........

 

 

 

 

The Rose Still Grows Beyond The Wall

 

 

Near a shady wall a rose once grew,

Budded and blossomed in God's free light:

Watered and fed by morning dew,

Shedding its sweetness day and night.

As it grew and blossomed fair and tall,

Slowly rising to loftier height,

It came to a crevice in the wall,

Through which there shone a beam of light.

Onward it crept with added strength

With never a thought of fear or pride,

It followed the light through the crevice length,

And unfolded itself on the other side.

The light, the dew, the broadening view

Were found the same as they were before.

And it lost itself in beauties new.

Breathing its fragrance more and more.

Shall claim of death cause us to grieve,

And make our courage faint or fall?

Nay, let us faith and hope receive,

The rose still grows beyond the wall.

Scattering fragrance far and wide,

Just as it did in days of yore.

Just as it did on the other side,

Just as it will forevermore.

 

By A.L.Frink

 

 

RIP Rooster

 

Chris & ASBO

Edited by jailbird
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Death is nothing at all

 

Death is nothing at all,

I have only slipped into the next room

I am I and you are you

Whatever we were to each other, that we are still.

Call me by my old familiar name,

Speak to me in the easy way which you always used

Put no difference in your tone,

Wear no forced air of solemnity or sorrow

Laugh as we always laughed at the little jokes we enjoyed together.

Play, smile, think of me, pray for me.

Let my name be ever the household word that it always was,

Let it be spoken without effect, without the trace of shadow on it.

Life means all that it ever meant.

It it the same as it ever was, there is unbroken continuity.

Why should I be out of mind because I am out of sight?

I am waiting for you, for an interval, somewhere very near,

Just around the corner.

All is well.

 

Henry Scott Holland

1847-1918

 

RIP Bob and thank you for everything you have done for us all.

 

Alex and Wendy

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This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Rooster posted this on Charley's Angels thread when one of the Angels suffered a bereavement, it seems appropriate to post it in memory of him today.

 

KnellyK i have just read that and it was very fitting

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Well hes defently gonna be missed. I certainly will miss his straight talking nonsense and how he can be funny at times.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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Such a sad loss.

 

Bob helped so many folk, and kept us smiling with his great sense of humour.

 

Condolences to Bob's family.

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Yes, Bob was a true gentleman. Well respected, as the posts on this thread prove.

 

I never met Bob, but I shall miss him very much.

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Very sad. His words and opinions were always among the ones I valued most. He'll be missed.

Before you criticise another man you should first walk a mile in his shoes. Then, when you criticise him, you'll be a mile away and he won't have any shoes on.

 

Don't get me confused with somebody knowledgeable by all those green blobs. I got most of them by making people laugh.

 

I am not European, I am English.

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Epitaph on a Friend

 

An honest man here lies at rest,

The friend of man, the friend of truth,

The friend of age, and guide of youth:

Few hearts like his, with virtue warm'd,

Few heads with knowledge so inform'd;

If there's another world, he lives in bliss;

If there is none, he made the best of this.

Robert Burns

 

R.I.P Rooster-UK

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can we send anything to help with the funerallink3.gif arangements

Perhaps all these wonderful messages of condolence could be made into a simple softback book and given to Mrs Rooster.

 

There are some nice pictures and poems here too.

 

There are plenty of folk here that are good at graphics you only need to arrange them on to half a side of A4 then use A4 card to make a nice cover.

 

Im sure she will be very pleased with that and make a nice keepsake.

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Tilly isn't about at the moment but has asked me to pass on her condolences.

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Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Just saw this awful news and am sat here tearing up.

 

Like so many many others Rooster helped me, not just with the dreary bank stuff but also when I had a down day when he would always try to buck me up. I know I was one of a huge group that he helped in the same way.

 

My condolences to his family, he really will be missed dreadfully.

 

xx

Time flies like an arrow...

Fruit flies like a banana.

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How sad to find this thread. I'm always looking for inspiration on threads, Rooster always provided it. May you rest in peace young man and may your family know that you were loved and respected by many he never met, such is the world of cyber friends.

 

Andrew1

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How sad to find this thread. I'm always looking for inspiration on threads, Rooster always provided it. May you rest in peace young man and may your family know that you were loved and respected by many he never met, such is the world of cyber friends.

 

Andrew1

I will echo Andrew1's sentiments - Rooster provided us all with lots of inspiration at the times when we all needed it. R.I.P.

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My deepest sympathy for family and freinds of Rooster, this is so very very sad, I was reading a poem and thought I would post it in memory of Rooster. A great loss to CAG, and even bigger to his family and nearest and dearest.

 

You can shed tears that he is gone,

Or you can smile because he lived,

You can close your eyes and pray that he will come back,

Or you can open your eyes and see all that he has left.

Your heart can be empty because you can't see him

Or you can be full of the love that you shared,

You can turn your back on tomorrow and live yesterday,

Or you can be happy for tomorrow because of yesterday.

You can remember him and only that he is gone

Or you can cherish his memory and let it live on,

You can cry and close your mind be empty and turn your

back,

Or you can do what he would want: smile, open your eyes,

love and go on

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