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    • Hi T911 and welcome to CAG. As you say, an interesting screw up. So much for quality control! Anyway, our regular advice is to ignore all of their increasingly threatening missives... UNLESS you get a letter of claim, then come back here and we'll help you write a "snotty letter" to help them decide whether to take it any further with their stoopid pics. If you get mail you're unsure of, just upload it for the team to have a look.
    • Thanks @lolerzthat's an extremely helpful post. There is no mention of a permit scheme in the lease and likewise, no variation was made to bring this system in. I recall seeing something like a quiet enjoyment clause, but will need to re-read it and confirm. VERY interesting point on the 1987 Act. There hasn't been an AGM in years and I've tried to get one to start to no avail. However, I'll aim to find out more about how the PPC was brought in and revert. Can I test with you and others on the logic of not parking for a few months? I'm ready to fight OPS, so if they go nuclear on me then surely it doesn't matter? I assume that I will keep getting PCNs as long as I live here, so it doesn't make sense for me to change the way that I park?  Unless... You are suggesting that having 5 or so outstanding PCNs, will negatively affect any court case e.g. through bad optics? Or are we trying to force their hand to go to court with only 2 outstanding PCNs?
    • That is so very tempting.   They are doing my annual review as we speak and I'm waiting for their response once I have it I will consider my next steps.    The debt camel website mentioned above is amzing and helping to. Education me alot    
    • Sending you a big hug. I’m sorry your going through this. The letters they send sound aweful, and the waiting game for them to stop. But these guys seem so knowledgable and these letters should stop. Hang in there, and keep in touch. Don’t feel alone 
    • In my time I've never seen a payout/commission from a PPC to a landlord/MA. Normally the installation of all the cameras/payment of warden patrols etc is free but PPCs keep 100% of the ticket revenue. Not saying it doesn't happen mind. I've done some more digging on this: Remember, what your lease doesn't say is just as important as what it does say. If your lease doesn't mention a parking scheme/employment of a PPC/Paying PCNs etc you're under no legal obligation to play along to the PPC's or the MA's "Terms and conditions". I highly doubt your lease had a variation in place to bring in this permit system. Your lease will likely have a "quiet enjoyment" clause for your demised space and the common areas and having to fight a PPC/MA just to park would breach that. Your lease has supremacy of contract, but I do agree it's worth keeping cool and not parking there (and hence getting PCNs) for a couple months just so that the PPC doesn't get blinded by greed and go nuclear on you if you have 4 or 5 PCNs outstanding. At your next AGM, bring it up that the parking controls need to be removed and mention the legal reasons why. One reason is that under S37(5b) Landlord and Tenant Act 1987,  more than 75% of leaseholders and/or the landlord would have needed to agree, and less than 10% opposed, for the variation to take place. I highly doubt a ballot even happened before the PPC was bought in so OPS even being there is unlawful, breaching the terms of your lease. In this legal sense,  the communal vote of the "directors" of the freehold company would have counted for ONE vote of however many flats there are (leases/tenants) + 1 (landlord). It's going to be interesting to see where this goes.  
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Proposed Group Litigation Orders (Interested Parties)


Tom Brennan
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Proposed Group Litigation Orders (GLOs)

 

Important: If you are interested in becoming involved in a Group Litigation Order, please reply to this post stating:

· which bank (or banks) you have a claim against

· whether you are eligible for legal aid (see below)

Please do not post any additional information at this stage, as you may be contacted later by private message for any additional information. Please note there is a separate post for general discussion of the proposed GLOs: http://www.consumeractiongroup.co.uk/forum/general/173394-discussion-proposed-group-litigation.html#post1870703

 

 

The issue of bank charges, their lawfulness and their continued use has been completely overtaken by the OFT test case proceedings. Attempts by individual consumers to find redress, either through the banks’ own complaints procedures, or through the courts, have now ground to a halt whilst the test case continues and whilst the FSA waiver remains in place.

 

Although the OFT and the FSA are undertaking serious and much needed work through the test-case and the PCA market study, there are legitimate concerns within consumer circles that the interests of the consumer are not being adequately represented or protected.

 

The judgment of Smith J. makes it clear that bank charges are subject to the requirement of fairness, and the OFT has now written to the banks with their preliminary conclusion that these charges are unfair. Nevertheless the banks are still imposing these charges with impunity and routinely ignoring consumer complaints, citing the FSA waiver and the test case as justification. Without any proper redress through the court system, consumers are becoming increasingly frustrated by this apparent unequal treatment, particularly those consumers suffering from financial hardship.

 

Given the current financial crises affecting the UK banking industry, it is unsurprising that the banks are not seeking a quick resolution to the issue of bank charges. There are already in excess of 65,000 “bank charge” claims in the court system, and OFT figures suggest that in excess of 12 million people could have a claim against their bank; the final compensation figure could be well in excess of £10billion.

 

Even when the test case is fully resolved some time in late 2009 or early 2010, there will remain a number of outstanding legal issues, since neither the OFT nor the FSA have any statutory powers to bring proceedings on behalf of consumers. These issues include, but are not limited to:

 

  • What can be recovered by consumers? The full charges, the interest on those charges? What about any consequential losses, such as a resulting bankruptcy or the repossession of a family home?
  • What rate of interest can consumers reclaim: the statutory 8%, compound interest or the contractual interest that the banks have imposed?
  • Does the Statute of Limitations and the 6-year rule apply to bank-charge claims?

And whilst the test case continues, there are pressing concerns for many claimants:

 

  • Can consumers facing financial difficulty bring an injunction to stop these charges? Can all consumers?
  • Can the stays on cases involving financial hardship be challenged?
  • Can the ongoing FSA waiver be challenged in light of recent developments?

With legitimate concerns that the consumer’s interests are not being properly advanced or protected, it is essential for consumers to be properly represented. Whilst no individual could be expected to have the resources to fund their own legal team, collectively consumers could have a much greater say in how their interests are protected through the use of Group Litigation Orders.

 

A Group Litigation Order (‘GLO’) is an order made by a Court to manage claims which give rise to common or related issues of fact or law (the ‘GLO issues’). Essentially, one claim is used as a test case to deal with the GLO issues, and all claims which are proceeding on related issues of fact or law are attached to that claim by way of a Group Register. Any ruling that is made in respect of the test case will be binding on all other cases on the Group Register. This is sometimes referred to as a “class action”.

 

The benefits of GLOs in these cases against the banks are substantial: a GLO claim is automatically assigned to the multi-track, and so funding can be obtained from the Legal Services Commission if a sufficient number of claimants are eligible for Legal Aid. This would allow for proper representation by solicitors and enable a litigation team to be put together for consumers. Preliminary discussions have taken place with the Legal Services Commission and funding could, in principle, be granted for such GLOs. This would allow consumers to have their own interest advanced properly by a substantial legal team, and ensure that no deals are struck behind closed doors by the banks and the regulators without their involvement.

 

But before more detailed discussions and preparatory steps can be taken, it is important to establish whether there is sufficient interest from claimants for these GLOs to go ahead. There have been indications from the Courts that this may be the most sensible way to deal with the tens of thousands of claims already in the system, and the hundreds of thousands that may well follow. It should be noted that a Court has powers to order such a GLO of its own initiative and can add additional claimants to the Group Register. It may be better, however, for such initiative to come from consumers themselves.

 

To that end, please take a moment to consider the following:

 

If you have already issued your claim, would you be interested in joining a Group Litigation Order?

 

If the answer to that question is Yes, please reply to this post stating:

· which bank (or banks) you have a claim against

· whether you are eligible for legal aid (see below)

Please do not post any additional information at this stage, as you may be contacted later by private message for any additional information. Please note there is a separate post for discussion of the proposed GLOs, so please do not post any comments or discussion within this post.

 

 

Once the data from this poll has been collated, a further post will set out progress on the current discussions with solicitors and the Legal Services Commission in respect of GLOs.

 

Legal Aid criteria. If you can answer YES to both of the following criteria, you should be eligible for legal aid:

 

  • Income: is your gross income £2530 per month or less, or are you in receipt of Income Support, Income Based Jobseeker's Allowance, Income Based Employment and Support Allowance or Guarantee Credit?

 

  • Capital: is your capital (savings, etc) less than £8000, or are you in receipt of Income Support, Income Based Jobseeker's Allowance, Income Based Employment and Support Allowance or Guarantee Credit?

When calculating your capital, you should include any equity which is over £100,000 in your property (though you can deduct up to £100,000 for any mortgage on that property).

 

Thank you for taking the time to read this information and responding to this post. Hopefully, with your support, we can join enough claimants together on GLOs to properly protect the interests of consumers and to ensure a fair result on compensation for these bank charges.

 

 

Thomas Brennan

Barrister

Atlas Chambers

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Halifax and LTSB - about 1k each. Eligible to reclaim court costs, not sure about Legal Aid. Have not yet issued proceedings.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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Co-operative Bank PLC i had one successful claim prior to the test case but the bank is still adding unfair charges to my account low income due to benefits so should qualify for legal aid.

 

Which yes it does go to show that banks are still intent on adding unfair charges when they have been caught out with there trousers down.

 

Issued another claim with the bank but it is on hold pending outcome of test case.

 

Regards

 

Pompeyfaith

Edited by pompeyfaith
  • Haha 1

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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I would like to see a GLO taken in respect of two issues.

 

Firstly, the manner in which the OFT case has somehow magically been considered as equally applicable to charges upon small business accounts (despite no consideration at all of any such cases or T&C's).

 

Secondly, a group of cases that can test the issues of limitation, and perhaps set some precedent in this area too.

  • Haha 1

All opinions and advice I offer are purely my own, and are offered without any liability. If unsure seek the help of a licensed professional

...just because something's in print doesn't mean its true.... just look at you Banks T&C's for example !

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I'd be interested, but does this only apply to current account claims or credit cards as well?

 

I have a current account claim against HSBC for around £750, without interest. Bank has offered some £200 under 'hardship' but nothing more and i haven't accepted. I have a CCJ for this from 3-4 years ago but i am now aware the bank has not complied with the OFT determination to send me, in writing, details of the overdraft, or so i think.

 

in addition, i have quiet a few claims on credit cards, now sold to DCAs, with no valid agreements from any and so would like to reclaim ALL that i have paid under an invalid agreement. Many of these cases have gone through the FOS and the bank has offered to pay the DCA, who are not a part of the complaint at any time and have never been contacted by the FOS, who in turn state they have no power to include a third party to a complaint but seem to have the power to pay them.

 

i don't think i can get Legal Aid as i have equity in my house and it's likely to be more than £100,000, though the property has not been valued in 10 years (new build). Due to my credit score, i cannot borrow etc.

 

my income is less than £2,530 per month.

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Group Litigation Order, excellent idea I am more than interested.

Lloyds TSB are my ex Bankers

Fit into critera for Legal Aid.

Avid supporter of CONSUMER ACTION GROUP and Tom Brennan.

"EXEMPLO DUCEMUS"

Edited by JGJ
Faux Pas
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Lloyd's Tsb for 6,000 and growing every month due to their new charges which send me over the limit every month as i am living on benefits only due to ill health

would pronely qualify of legal aid.

Edited by lenny100
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Tom has been a member of CAG for quite some time and had a very high profile claim himself. He has been and continues to be a staunch campaigner in the fight against charges.

 

http://www.consumeractiongroup.co.uk/forum/general/80804-tom-brennan-natwest-must.html

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 2 weeks later...

I'm absolutely in on this. Am owed by nationwide (for about £1k) and Natwest (for about £400). I have complained to the banks themselves, but have not filed anything with the courts as didn't think it was worth it with the £130 until the OFT case progressed.

 

Can restart both of these cases fairly easily though. Am eligible for legal aid.

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  • 2 weeks later...

Bank charges waiver direction - monthly reporting Bank charges waiver direction - monthly reporting Thank you to everyone for your input so far.

 

If you have registered your interest, I will have sent you a PM for further information about your claim. If you haven't already issued your claim, then I do not need to approach you at this stage, so please do not issue your claim simply for the benefit of these proposed GLOs.

 

 

We are still at an early stage with these proposed GLOs, although I am expecting to make some real progress in the near future. In principle, I am looking for claimants who are eligible for Legal Aid so that we can get proper funding for the proposed GLOs. We need this funding so that we can get a dedicated legal team in place, including solicitors and barristers. As you may appreciate, these proposed GLOs would be a substantial undertaking that could not be pursued by a lone individual, even an experienced lawyer. Getting legal aid funding is therefore vital if these GLOs are to proceed. Whilst I appreciate Ragtaggeorge's sentiments about keeping lawyers in employment, please note that I am not getting paid for this work, and there is no guarantee that I will even be part of the GLO legal team, assuming that we can get Legal Aid Funding. My primary concern is that consumers are properly represented and that they are able to get back every penny that they are owed.

 

 

I must stress at this stage that I am not offering anyone legal advice on their claim; I am merely gathering information with a view to submitting legal aid applications for the GLOs and for gathering numbers for those solicitor firms that have expressed an interest in the GLOs. If anyone with a claim still wishes to register their interest, please PM me, and I will do my best to respond as soon as I can.

 

 

Thomas Brennan

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I have only just stumbled across this thread and would be interested in a GLO I have already submitted my claim, paid all the fees and then had the claim stayed. £2,000 + and climbing daily due to interest.

 

I am not eligible for legal aid though :(

Have we helped you ...?         Please Donate button to the Consumer Action Group

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Dealing with Customer Service Departments? - read the CAG Guide first

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1: How can BCOBS protect you from your Banks unfair treatment

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3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 5 weeks later...

Still playing 'catch-up' after a couple of years. We would wish to take part unless we're too late of course and both I and my better half appear to be eligible for legal aid adopting the criterion mentioned earlier.

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Nationwide Flex Account £4,500, on Income Support & Disability Living Allowance

 

I have messed up my spreadsheet with 6 years charges on so am delayed, spending all day with other Creditors and DCA's! In addition to the above we qualify for all the Financial Hardship terms to repay bank fees and for free court fees.

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Tom Brennan - YES definitely. Followed your own case with much interest. We ARE in financial difficulty but HSBC BANK refuse to acknowledge. Formal claim made for charges and then put on file by them. Charges continue to rack up and all has been rolled up into a managed loan which we refute and are not paying. We have just used welfare rights on a limited something or other to stop repossession of our house but the lender got suspended order anyway. So this must indicate our financial position but HSBC dont think so. expecting litigation from them in the future.

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  • 1 month later...
  • 2 months later...
I have messed up my spreadsheet with 6 years charges on so am delayed, spending all day with other Creditors and DCA's! In addition to the above we qualify for all the Financial Hardship terms to repay bank fees and for free court fees.

 

 

Hi AA

 

Have you started your hardship claim?

 

Do you need any help?

 

Tuttsi

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