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About iconoclash

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  1. update: BG accepted that they had no bills or evidence of this alleged debt, refunded the amounts taken back to the meter and offered about £70 as I recall goodwill gesture payment. I rejected on principle so that the Ombudsman would still investigate the matter. They found exactly the same, and I accepted the resolution at that stage. I spent a lot of time trying to find old accounts to prove my genuine staunch denial of those alleged debts but the way the Ombudsman wrote up the case, rather implied that a debt existed which I am still disple
  2. Hi and thanks for the info. Update: today received the SAR info - great you might think. Just a waste of paper: screen prints, NO bills, NO data sheets from the meters, just copy letters of my complaints and their "we need more time" letters. But wait, there is a disc. For disc you have to install Nero Secure Disk Viewer - use the password sent in separate letter - only to find recordings of misc phone calls by me over last couple of years. Doesn't give any information to me whatsoever regarding this alleged debt. Hopeless. Why it took so long to produce a package of wort
  3. try this - let me know if it doesn't work please https://www.ofgem.gov.uk/ofgem-publications/41921/20121214-product-requirements-smart-metering-systems.pdf
  4. hi try these - the actual meter outside the house, which has no numbers on it, and the smart meter debt owing screen (early Sept), which I now see shows the repayment rate on it. (One question answered). I found the S/N in the menus for the smart meter screen but cannot know if this relates to the meter outside, being blank. There is a Pan I.D. screen with a number, then next row it says: Parent: 0000. I have been trying to research more and found this document, front title cover only attached as it is 66 pages. Within it talks about uploading
  5. Hi - I have two phone conversations now with this Company and I am not happy doing things on the phone as there is no proper record. They have moved the goalposts. I notice they have changed the dates they first said it was from by one year.... in an email to me. Cannot rely on any random email as evidence, that is imply not good enough for a court. I really need the data and I am concerned that it will be 'created'. I tust the ICO should be able to get this out of them and then I can move on it. If I move to court immediately to have the debt removed, unless shown as legitima
  6. hi - yes but what to do - I am so busy trying to run round different computers as I work from home and I don't have time to do the paperwork needed. I am thinking I should go to court as BG are happy for me to wait forever and, no offence to them, but the Ombudsman take such a long time, I don't think it is fair for me to do the suffering and have the costs involved etiher. I am a lone parent and on a register for needs in terms of health so this is the last thing I need right now.
  7. Hi brassnecked, if only, no I am afraid that they have not removed it. It is my understanding that is being collected at £3.00, weekly, daily: no idea. It doesn't seem possible to check that information on the screen of the 'smart' meter. I also had an email from British Gas recently saying that they had reduced the amount: oh so nice of them, thinking this will appease me I suppose. I don't want a reduction of something that I don't owe. I have seen some articles etc about people struggling over previous occupiers debts etc and it is astonishing that thi
  8. Hi - to answer points raised, and thanks to all responding - I elected to have the smart meter, on the phone, no paperwork, it runs both gas and electric. The payg has been in place for over ten years since my ex left and I have kept with it so I don't get any bills. I did a SAR almost straight away frorm 8th Sept forward, no response and when chased they said they didn't have it, I copied the request to them again, then they said it wasn't valid without I.D., how funny, no I.D. needed when sending the debt to the smart meter! I complied and sent I.D. afte
  9. Hi, yes I did that fairly quiclkly, but was then delayed as they said it wasn't valid without I.D. from me, which I then supplied, then they said they needed another 21 days, and today they said again that they need another 21 days due to technical diffficulties - huh. It is going up to the Ombudsman and the I.C.O. but it is a very worrying thing.
  10. Hi - I have a smart meter through British Gas. I am a pay-as-you-go customer and have no debts on any of my utilities. Recently British Gas randomly accessed my smart meter and electronically/wirelessly loaded up a debt of nearly one thousand pounds to my meter. I had no notice of this happening and only knew about it because my 'smart' meter is in my sitting room and I saw it go off and on a few times. I checked the screens and found that a huge debit sum was suddenly showing on my account with a weekly amount to be taken towards it, or taken every time I
  11. I too am trying to track down these two companies and have read a court case in 2013 where the judge gave the liquidators permission to dispose of all the data for SPPL. Neutral Citation Number: [2013] EWHC 2485 (Ch). Ascenden responses merely provide the address of the liquidators to customers wanting SPPL info etc, despite the court letting them junk their files. What hope is there with this going on. It seems the courts think that individuals are only fishing either directly or through claims business' yet some of us have very real complaints about serious administration errors on their c
  12. Hi - I am in a similar position so posting in this thread, just let me know if it has to be moved - ta. My repo order is six years old also, arrears were capitalised but I fell into small arrears last year and a suspended eviction order was granted. I am curious now as to what the position is regarding the old rep order and whether the lender will require a new application to enforce in its own right, yet, the eviction order (suspended) seems to be reliant upon the repossession order. Hope that is making sense. Therefore any applications for warrant should fail, provided the homeowner has
  13. I have all the data and think I need a good solicitor now as I have tried everything else already and I know I'm right about the wrong doing on their part, they cannot be allowed to simply print money like this, where this is no term or condition that states that legal fees can attract interest - and since those were the basis of their additions to the mortgage balance I would love to see them show a judge what they are relying on here. Onwards me thinks..
  14. hi - I am really stuck with this, I had legal costs added to my mortgage (past repo attempt) but they were above what the court allowed, eventually I got them back by going to court but they remain on my balance attracting interest. The mortgage company say I should have given them the money (about £1,500) but it was not actual money, it was charges they added. I asked the legal firm the mortgage company had used to take me into court originally, to show that the mortgage company had actually paid out the amount they had not - the legal firm had charged the righ
  15. Hi - I am not sure where I stand in the matter of my late mother's estate. In her Will it is stated that jewellery is to be distributed to the family, however it is a year later and I have heard nothing further from my sister who is acting as executor. The last I heard was that some of the family had decided to give back items to those who had given them including more distant relatives rather than just the beneficiaries of the Will. In this case several daughters. I am at a loss as to what to say or do with this situation. Any advice most welcome. thanks
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