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Monzo direct debit indemnity

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I have realised that i have 8x payments going out of my bank that never should have, i cancelled the account as we went to a different pet insurer.

When i spoke to Monzo about this they kept telling me to go back to the company as i should be dealing with them.

i have already done this and they have said to take this up with my bank,  under the direct debit guarantee this should be looked into and refunded immediately,

of course it can be reversed if found to be untrue (which we know it is not)

how do i get Monzo to do what they should do by law and reverse the charges please?

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you tell them to do it under the direct debit guarantee 

if they wont then straight onto the FOS .

its a legal requirement they must .




please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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