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Found 13 results

  1. https://www.theguardian.com/commentisfree/2017/aug/03/britain-world-beater-ripping-off-citizens-rail-fares-water-energy-bills British Gas increases its electricity prices will rise by 12.5%, starting next month. Just as the cold nights start drawing in despite the competition watchdog judged last year that British Gas and other energy giants were taking well over a billion pounds a year through “excessive prices” Thames Water divvied up £1.6bn in dividends to its small circle of shareholders Hinkley Point, at an estimated cost to British households of £30bn taxpayers
  2. Bought a car: - made in 2010 - 89,000 miles - Ad said: "car is mechanically excellent" - Paid GBP 2900 with debit card - Trade seller After 200 miles, car broke down (engine noisy, smoking and not going anywhere). Seller said I was driving the car with a problem, hence it's my fault. Called citizen's advice, got deferred to consumer helpline. They called today, saying: 1. The burden of proof is on ME 2. I need to take the car back and get an independent export report 3. I need to prove it is a "manufacturer's defect" All these 3 are totally contrary to what I
  3. My son bought a music book as a gift from a Music Store that is a small chain of shops operating in the midlands and north-west. It was a gift but the recipient unfortunately already had that item. He returned the product within five days unopened with a receipt in the original packaging and asked for a full refund, as the item was clearly re-saleable. To his astonishment and despair, the manager of the shop made him feel like a criminal by suggesting that he could have simply bought the book to photocopy the music and return it. No refund was offered, no exchange, no credit note, nothing
  4. http://www.independent.co.uk/voices/comment/if-people-voted-for-policies-the-green-party-would-win-the-next-election-9887199.html I didn't want to talk politics before the election... But today I have been wondering why more people (even most people) didn't vote for the green party? This article in The Independent states a survey of half a million people was taken and if people were voting on policies, then the green party comes first instead of fifth! I think scrapping all benefits and replacing it with Universal Automatic Citizens Income is nothing short of
  5. Letting agents’ fees should be banned to protect tenants in the private rental sector, a new Citizens Advice report has urged. New evidence uncovered by the charity reveals tenants are frequently ripped-off by fees often hidden by letting agents – to the tune of £337 on average. These charges come on top of advertised rent prices and deposits and in some cases can force people into debt, the charity says. The Still Let Down report says letting agents have refused to adopt measures that were supposed to bring transparency and competition to the market. Most agent
  6. Action needed on the shady lenders who can take your car Aggressive behaviour, sexual harassment and death threats are just some of the brutish tactics logbook lenders used to intimidate customers, reveals new evidence from Citizens Advice. The charity exposes the murky world of logbook loans as it finds borrowers face high interest rates, ridiculous charging structures and bamboozling language. Citizens Advice analysed 261 client cases about logbook loans which were reported between February 2011 and January 2014. New voluntary practices for the industry were introduced in
  7. New evidence from Citizens Advice finds 7 in 10 put under pressure to extend loan. Citizens Advice is urging the OFT to take tough and immediate action against payday lenders as new evidence reveals lenders are pressurising struggling borrowers to extend loans, lending to people under 18 and harassing people in debt. The new findings, from the Citizens Advice’s payday loan tracker and evidence from across the service, are revealed today, Tuesday 28 May, 12 weeks since the OFT launched its investigation into the payday lending industry. Citizens Advice found that
  8. Read the full story http://www.bbc.co.uk/news/business-22868820
  9. The Citizens Advice Bureau is calling on the Office for Fair Trading to immediately ban the payday lenders it says it has evidence of causing harm to borrowers. A six month investigation by Citizens Advice found evidence of a number of “unscrupulous” payday lender firms engaging in irresponsible lending, inadequate checks, harassment and refusals to agree on repayment plans. An analysis of 780 cases reported to Citizens Advice between November and May uncovered evidence of lending to people with mental health issues, people who were drunk at the time and borrowers under 18.CAB chief execu
  10. Following the introduction of the Government Welfare Reforms last month Citizens Advice are seeing evidence of a huge increase in online enquiries from families struggling with council tax debts: http://www.huffingtonpost.co.uk/2013/05/24/bailiffs-council-tax-citizens-advice_n_3329872.html?utm_hp_ref=uk
  11. The Citizens Advice Bureau has slammed the payday loan industry after it found lenders had failed to conduct any financial checks in almost two-thirds of cases. The CAB has also accused the industry of failing to stick to its customer charter, which was published in November. The charter, which is voluntary, states payday lenders that sign up must offer clear information about loans, carry out sound affordability assessments and notify customers three days in advance of recovering payments. In a survey of 1,270 loans, the CAB found that no financial checks were made in 65 per cent of case
  12. The Citizens Advice Bureau has called on the Office of Fair Trading (OFT) to use its new powers to immediately suspend the licences of four payday lenders. From Tuesday of next week, the watchdog will have power to immediately suspend the consumer credit licence of companies to protect consumers.Evidence from across the Citizens Advice service shows that four payday lenders have been acting unfairly, exacerbating debt problems and causing distress. Problems uncovered include: firms levying inflated fees and charges; continuing to take money when debts have been paid off; obstructing custo
  13. Payday loan company Wonga has teamed up with a local Citizens Advice Bureau to launch a financial education initiative. Wonga has teamed up with Medway Citizens Advice Bureau (CAB) to launch a personal finance research project. The project aims to encourage a better understanding of personal finance for the 250,00 people of the Medway area, with a focus on personal loan and credit card debt. According to the release announcing the initiative launch, the average unsecured personal debt level of a Medway inhabitant is £43,000, and Medway CAB recently dealt with a case where the client had
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