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  1. Bought a car: - made in 2010 - 89,000 miles - Ad said: "car is mechanically excellent" - Paid GBP 2900 with debit card - Trade seller After 200 miles, car broke down (engine noisy, smoking and not going anywhere). Seller said I was driving the car with a problem, hence it's my fault. Called citizen's advice, got deferred to consumer helpline. They called today, saying: 1. The burden of proof is on ME 2. I need to take the car back and get an independent export report 3. I need to prove it is a "manufacturer's defect" All these 3 are totally contrary to what I have found via google. What in the name of Elvis is a "manufacturer's defect"? this is a 7 year old car! What to do? Bought car: 20 Jan 2017 Car broke down: 27 Jan 2017 Dealer picked up car for inspection: 2 Feb 2017
  2. I have an ongoing complaint with British Gas in which they have failed to respond to within 8 weeks. The last letter received from BG Customer Relations basically apologised for the delay in their investigations and that I was entitled to refere complaint to the Financial Ombudsman Service. I responded given them another 14 days to reply but as of today no reply not even an acknowledgement. I tried phoning the Customer Services but was told that it was still being investigated and a response will be forthcoming. Do I refer my complaint to the Ombudsman or shall I contact the CEO first ? If the latter would someone have the appropriate e-mail address ? I do have a complaints e-mail address but I would rather go straight to the top directly if possible. Thank-you
  3. I have a spare old Dell Vostro 200 (Mid 2007) that i need to update on the cheap. (Nephew) Itunes states the current manufactured installed Graphics card it is not powerful enough for video playback. Currently installed is a PCI Express x16 Graphics card The memory has been upgraded to 2 Gig from 1 Gig I have been told the ASUS AMD 6450 Graphics Card will do the job It has to be a low profile Graphics Card Can anyone give any help as to compatibility. I have been looking at this? http://www.ebay.co.uk/itm/ASUS-AMD-6450-Graphics-Card-/391176520116?pt=LH_DefaultDomain_3&hash=item5b13f001b4
  4. New universal credit rules which could leave 200,000 claimants waiting six months for benefit http://www.rightsnet.org.uk/forums/viewthread/7878/ So much for making work pay, eh.....
  5. Wonder what happened here ? http://www.scotsman.com/news/scotland/top-stories/power-restored-to-200-000-homes-after-blackout-1-3379065
  6. Bank states I owe a loan for £4000 over 60 months re payment is £250 this works out at £15.000 so that would mean the bank is charging me £11.000 interest are they allowed to do this and if the figures are incorrect would they be illegal got a data access request through and these figures are on it and also the bank has confirmed the figures are correct and they have no original documentation.
  7. Metro Bank has grown the number of customer accounts by 50pc since the start of the year to more than 200,000. The first new high street bank in Britain in more than a century increased its number of account holders by more than 50pc during the first half of the year. Metro Bank said it now operated more than 200,000 customer accounts. The company said its deposits stood at £870m on June 30 and lending had increased to £366m since it opened its first branch – or store, as it prefers to call them – in Holborn, London in 2010. Metro Bank, known for its dog-friendly policies and coin counting machines, currently has 19 branches across Greater London, open seven days a week. It aims to have 25 branches by the end of 2013. Despite the growth in customer numbers, the bank said it had a £19.4m operating loss for the first half of 2013 as a result of its growth initiatives. More: http://www.telegraph.co.uk/finance/personalfinance/consumertips/banking/10209348/Metro-Bank-reaches-200000-customer-accounts.html
  8. There were nearly 200 savings accounts pulled off the market last month alone. Britain’s savings accounts have been vanishing from the market this year, with 351 disappearing in 2012. Savers can look forward to a tough 2013 as providers that remain announce shocking rate reductions for their existing customers. Furthermore, this drop in interest rates has meant that few savings accounts and Isas are available that beat or even match inflation. Moneyfacts research reveals 351 savings accounts have been withdrawn from the market since the start of the year, with only 2,038 remaining. What is more, 191 of these were withdrawn in November 2012 alone. The research also revealed the number of savings accounts paying above Bank of England base rate of 0.5pc fell by 304 accounts from January 2012, and 162 of these have fallen since the start of November. These developments are attributable to the government’s Funding for Lending scheme, which was launched in July, and is designed to reduce funding costs for banks and building societies so that they can make loans cheaper and more easily available. Sylvia Waycott, of Moneyfacts.co.uk, said: “This year, the November cold snap doesn’t just refer to the weather. The savings market is in meltdown. Link: http://www.telegraph.co.uk/finance/personalfinance/savings/9741894/200-savings-accounts-pulled-from-the-market.html
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