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Found 20 results

  1. got a pcn on my windscreen yesterday at asda newton abbot . Iwas working on site and didnt think i needed parking ticket . my van is a lease van and iam wondering whats my next move . i have seen a couple of other posts about the same site . they have had sucsess with letters .any ideas
  2. Hoping someone can help me, i have made a genuine mistake but reading through other threads, believe i could escape fine as PE might be operating without correct compliance on site. 1 The date of infringement? 28 November 2018 2 Have you yet appealed to the parking company yet? [Y/N?] No have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] what date is on it Did the NTK provide photographic evidence? Not yet received 3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] Not yet received
  3. Just thought people might like to know that the first time we used the Asda Scan & Go system we found that the total price on the scanner was less than the total price at the checkout ! The scanner had correctly deducted for a multi-buy offer but the checkout hadn't - so best to watch out for price discrepancies between the hand scanner and the checkout. Unfortunately both units do not show the price at the same time - so you have to remember what the scanner shows before the checkout process. Had quite a job getting staff to sort the mess out - and in fact they didn't - but we got the b
  4. Hi, never used these forums before so sorry if i go over something already covered. I've just received a PCN from Parkingeye for overstaying at an Asda store but it was a Sunday at 5.30 and the store closes at 4.30, i've read several times on various pages about 'loss of earnings' and that if the store is closed then there are no losses involved. Is this correct and can i appeal on this basis? Cheers Kev
  5. Hi Folks, I'm hoping someone could give me some advice on this matter. Today I recevied a parking charge notice for parking in the Asda carpark in Falkirk. I remember the day I was in the car park, there is no barrier present upon entry and on entry I never saw a ticket machine, likewise on the exit, no barrier or ticket machine, so I assumed it was perfectly fine to leave. On the letter it states ''We have issued a parking charge notice (PCN) ..... to your vehicle because it was parked in a manner whereby the driver became liable for a parking charge'' it then nex
  6. A mother, furious at waiting more than 48 hours for her online shopping, stormed into her local Asda and took it from the shelves herself. Danni Leadbeater, 30, ordered a £50 shop from the supermarket for herself and her two young children last week. However, it failed to turn up twice after her order was cancelled by the store and then re-booked. And after waiting more than two days, and being charged twice for it, she took matters into her own hands. She went into the Eastlands superstore, opposite Manchester City’s Etihad Stadium and began taking the items from the shelv
  7. Hello , Recently received a ticket / invoice from smart parking requesting £40.00 etc , you all know how this works right ? on the "invoice" there was a picture of our car entering the car park ( free to use for customers ASDA ) at around 2pm and another picture of our car leaving around 10 pm ! Ok on the face of this evidence I was parked there for several hours and they issued their attempt to extort money from me. What concerns me is the fact that we visit the store regularly , sometimes 4 or five times a day ... its really our local shop. I remember visiting the s
  8. In January I bought a perfect prep machine in the sales as it was around £60 iirc instead of the full £120. Fast forward to today and we have noticed the machine is giving water that is not the correct temperature. Far too hot or stone cold. Not ideal for 6 month old baby. I've called tommee tippee directly and they will replace after I send the item back to them and they receive it... A long drawn out process. They advised to call asda direct who would replace the item as its them I bought it from and it should be faster. So I called asda direct to be told that all they
  9. Basically we visitied ASDA done the weekly shop and had the elderly Mother-in-Law with us and my partner had to wait at the Pharmacy to have her flu jab done and we think this parking fine is not fair, where do we stand? thanks for removing attachment uploaded wrong one didn't realize, sorry.
  10. My son has received a PCN from SMART Parking in our local ASDA. He was parked there for a duration of 3 hours 25 minutes which is over the three hour limit. Should he pay the £40.00 fine or what is the best advice I can give him?
  11. This is POPLA's decision http://static.consumeractiongroup.co.uk/forum/images/smilies/mad2.gif I think I should just let it go to court and cite the Equality Act 2010 and reasonable adjustments but your advice and comments would be helpful The Operator issued parking charge notice number ....... arising out of the presence at Asda, on 12 May 2015, of a vehicle with registration mark ....... for exceeding the maximum permitted stay of 2 hours. It is the Operator’s case that the Appellant parked their vehicle at the site in excess of the maximum permitted stay of 2 h
  12. Ok, so we got sent one of these ANPR type tickets from Smart Parking the other month for overstaying at an ASDA car park. I wrote to them appealing ticket and they since have written back with photos of the signage and dismissing my claim. They gave me my POPLA number and so I have begun the appeal to POPLA. Not sure if im missing something here but nowhere on the POPLA website is their anywhere to state why you appealing just some tick boxes and personal data. How does POPLA know my grounds ?
  13. Hi everyone. Ordered asda groceries as always, they didn't turn up yesterday. 40 minutes later I rang up they said they said it had been cancelled reasons unknown. They promised the local store would ring me back to try and squeeze it in that day, as payment had gone through. Checked online banking and confirmed they had taken payment. Didn't ring me so I rang them, they apologised, said they would send shopping tomorrow. Got shopping today, however they have taken money a second time. Delivery driver said loads of orders got cancelled yesterday for same reason. Ph
  14. Hi there I'm posting on behalf of a relative who recently visited asda to buy some holiday clothes. On the 31st July she attended asda and bought 9 items 2 jeans @ £10 1 jeans @ £14 2 top @ £1.50 3 tops @ £5.00 1 top @ £8.00 She paid with her debit card and left the store on the 14th August the police knocked at her house and accused her of stealing £40.00 worth of goods she denied this and the police asked her to fetch down the clothes she bought she also showed them a copy of her debit card payment. The police contacted asda who said that she had failed to scan an item
  15. Hello all. Here's a topic that will get any 'gamer' hot under the collar. Regarding the online experience of any game, what are our rights? In my case, a few years ago I had an issue with a game on the Playstation 3 console, the game was battlefield 3, made by EA Games. I created a case with them and jumped through some hoops testing my system and connection, in the end they just let the case expire and I got nowhere. A couple of years later, I purchase a new console, the Playstation 4, at £350, plus £30 in order to access online content (which includes the Playstation Netw
  16. Hi there guys, I wonder if you can point me in the right direction... I purchased a pram from Asda direct back in march 2013, over time it has developed a number of faults. I rang asda direct and explained the problems, I was given the choice of a refund or a direct replacement...due to the nature of the faults I chose a refund. We were told to package the pram up and we would receive an email with all the details and the arrangements for the manufacturer/courier to collect the pram. We never received the email. We rang again around 22nd January and we were told the adviser hadn
  17. Hi, i wanted some advice 3 days ago i was walking around my local supermarket when i got banged in my left hip when i turned round there stood a staff member with a big metal flatbed trolley, i was in alot of pain she apologised she said she had seen me but gathered i would of moved by the time she turned the flatbed trolley, i walked off and stood hoping the pain would subside which it didn't I sought a member of staff telling them what had happened, he advised me to go to customer services, i did while in alot of pain they got a a first aider wh
  18. Hi guys, I just came back from an Asda store where I tried to refund some asda brand pizzas. They refused me on the grounds that "they don't take chilled products as they have to be chucked away", which contrasts as to what they say on the package. What can I do?
  19. At the beginning of July I ordered £260 worth of goods online from Asda, of which only £105 worth was delivered. I immediately called the store and spoke to the manager, who informed me he didn't know how to do a refund but would get someone to process it first thing in the morning. I duly went out to buy all the stuff that wasn't delivered from Tesco. At 3pm the following day I got a call at work from an Asda delivery driver who was trying to deliver the missing goods. I explained I had already been out and bought them elsewhere and had been promised a refund. 5
  20. Hi I need some advice, my father fell over in asda car park and broke his elbow at Christmas, he was walking out with a trolley full of shopping and he hit an uneven pavement and the trolley went over taking him with it! He has written it in their accident book and been to hospital etc but now is fretting about the money he has lost from being out of work. The question is can anyone reccomend companies that deal with this successfully and so the client is not out of pocket or does my dad write to asda himself and defend himself??? Very confused and never done this befor
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