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Found 5 results

  1. Hi all, first time poster but long time lurker and admirer! I am a former Bank worker (not Halifax) so know a little about complaints procedures but now need your help. For background - My partner was formerly in an abusive marriage. Her ex was emotionally, financially and physically controlling. All of this is documented in court papers and he is not allowed to see my partner's child and has no parental rights. During the course of the relationship, the two of them opened a joint bank account with Halifax (before he became completely abusive). My partner's debit
  2. Hello , Recently received a ticket / invoice from smart parking requesting £40.00 etc , you all know how this works right ? on the "invoice" there was a picture of our car entering the car park ( free to use for customers ASDA ) at around 2pm and another picture of our car leaving around 10 pm ! Ok on the face of this evidence I was parked there for several hours and they issued their attempt to extort money from me. What concerns me is the fact that we visit the store regularly , sometimes 4 or five times a day ... its really our local shop. I remember visiting the s
  3. I am dealing with 3 PPI claims, Egg, Barclaycard and Capital One. The whole process is totally draining for me and involves months and years of phone calls, lies and misdirection. Whilst Barclaycard and Capital One are still ongoing it is the Egg that I want to talk about now. This was my first PPI claim and I just wanted to get a positive response. I did get this and banked the cheque. This is coming back to haunt me and I will tell you why. The SAR response listed all of the phone conversations that I had with Egg representatives. When they claimed I had accepted PPI there wa
  4. Following my inability to keep up with my council tax bills ,Harrow Council passed me unto Newlyn ,i received a letter from Newlyn stating that i owed them £997.50 and i reached an agreement with them to start paying off the debt by paying £200 monthly starting from December 2012.I started paying but could not keep up with the payment in February having paid just paid a little over £400 then because my wife was not working at the time and we just had a baby and that left me with the sole responsibility of taking care of all expenses. On the 20th of February i came back from work to fi
  5. Brief background - Having got in a mess with some payday loans I opened a parachute account as I saw advised in these forums, a Basic Bank Account with Natwest in August 2012. On payday 28th September i paid £600 into this account to pay some bills/rent/living expenses for the month. Noticed on the 28th Sept through my internet banking that 12 transactions for varying amounts totalling £598.00 had been debited from my account. I immediately contacted Natwest and was told that they were made by Capital Finance One. I said that i had not made or authorised these transactions with CFO and t
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