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  1. thanks for your help FTM, like many others on this site I have struggled in the past and sought compassion from others so do feel awful having to go so far down this path ut as you say have given them lots of chances.
  2. Pure Indulgence Chocolate Fountain Hire  Community -Chocolate Fountain Hire, catering for all events & celebrations. 07775 233574 [email protected] This is taken straight from the ad on Facebook.
  3. As far as I can tell yes , they appear to own their own house and have a car, just feel awful if they have kids sending in bailiffs but can not figure out why they paid half and then stopped unless they think by doing so they can apply to have the judgement set aside.
  4. happy to if it is allowed to name them under the terms of this site
  5. By bacs but money came from my account
  6. Hi my wife purchased a chocolate fountain service for her birthday cost 160.00 pounds individual never turned up nor sent refund. Court cost would be 35.00 is it worth doing has any one sued some one from Facebook before is there any issues in proving the claim etc. Have copies of all messages and proof payment sent.
  7. HI, We successfully sued via Money Claim online an individual who did not supply us with our product or a refund for some garden gates despite having been paid a deposit via bac's. The total claim with cost's etc was nine hundred and fifty pounds. Defendant made no payment despite having CCJ in name until threatened enforcement action then contacted us to see if they could pay it in monthly instalments, which we allowed as not inhuman and realised it may have been covid issues affecting them. Paid no problem for four months totalling half of the outstanding debt then heard nothing more, have asked what is going on as do not really want to send bailiffs to some ones door if they are struggling but still nothing is it time for enforcement or do we think unlikely to see any more funds.
  8. FKofilee - thank you we got a fair deal if I am honest due to my daughters mental health issues it was better than I thought I would get because as was correctly pointed out to me as long as she is out of the toxic environment with a reference that is better than trying to prove bullying etc. At least now we can move on. To everyone, thank you for the comments about the reference think it was just the over protective Dad in me, I do not want any one to think ill of my daughter as her issues were caused by abusers who told her if she told me I would end up in prison not them which is something I will always feel guilty about as she suffered in silence. She knew I would have taught them that some people are capable of hitting back and may well not have stopped at simply giving them a taste of their own medicine. Unfortunately as a father of three girls I have found out the hard way I can not protect them from everything but we try to turn the page and move on.
  9. Firstly, thank you to all who took the time to reply, we have followed your advice and come to a settlement with my daughter's employers, however, there is one issue which I would like your thoughts on. To follow is the proposed reference. as a Booking Coordinator from 1 October 2018 until 27 September 2021. It is the Company’s policy to provide references which only set out an individual’s dates of employment. This information should not be taken to imply any comment (either positive or negative) about an individual or their suitability for future employment with a new employer. This reference is intended solely for the use of the addressee and should only be used for the purpose for which it was requested and generally treated in accordance with data protection principles. This reference is given in good faith and to the best of my knowledge is true and accurate. However, neither I, nor the Company, accept any responsibility for any loss or damage caused to the addressee or any third party as a consequence of any reliance upon the matters set out in this letter. To me the line above is a polite character assassination by implying my daughter's future employer may suffer losses or damages. Your thoughts please.
  10. Hi, my daughter is of work after many months of bullying leading to a breakdown, the raising of a grievance and investigation in which we refused to accept the minutes in the meeting my employer offered due to their misrepresentation of what was said. Her employer has now offered one months pay in lieu of notice, plus accrued holiday pay, plus ex gratia payment of one thousand pounds, and finally a 'formal' reference letter. I feel this is not enough but unsure as to what a reasonable counter offer should be. She has been there over three years, always got 100% on audits but suffered a lot of bullying due to her mental health issues (diagnosed), single motherhood (apparently making her a thief) and her age. I believe a tribunal may well reward me more but worry if we go down this path her mental health would be affected. Also she receives Universal Credit so should we if this matter is settled request the company calls it redundant due to illness as we do not want her to lose any benefits as she rents her home etc.
  11. Hi, firstly, thank you for replying, Unit is a Mira Electrical Shower First time company came out was in 2014, again in 2015, 2016, 17 with their final visit out of the warranty which ran out in 2019. Each time their engineers came out they told us they had replaced a valve in the unit or the whole unit with the last engineer who did the out of warranty repair replacing the whole unit. Their stance in 2019 was they did not warranty replacement parts which is why they would not come out under their warranty but then said would do it as a goodwill gesture, a replacement unit would be six hundred pounds plus fitting with a five year warranty but given the shenanigans of the last few years do not really want to shell out to replace a unit that had failed me on so many occasions.
  12. Hi, I have an electric shower that has broken down on six separate occasions the manufacturer has repaired i,t sometimes replacing the unit, some times with parts, the warranty expired in 2019 but the manufacturer repaired unit as a good will gesture as I pointed out the numerous issues. It has now broken down again and I would like to get the manufacturer out to repair it but do not see why I should pay given the history, any thoughts?
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