Hello, (Not sure if i've posted this in the right section...) Basically the boiler decided to leak water... like a waterfall! So... did the obvious thing and turned the water off. A plumber we know of came over and managed to stop the water leaking etc and turned the water back on. But only the cold. So we have no hot water right now. Another part needs to fitted which he said he will fit soon as he has a second hand part somewhere. The boiler should work ok once the second hand part has been fitted..but not sure how long. Total cost of this is £185. The problem is... We are penniless. I get paid my benefit in a few days... Only £100. But there are bills to pay and in desperate need of food. What on earth do we do? Could we get a crisis loan or something? One on JSA. One on ESA. House is owned. No other income or savings. No children. Over 18. Under 60. Anyone have any advice? Thank You.

What happens if youre on jobseekers and have broken your foot(on crutches, not walking for 8 weeks etc). Still entitled to payments? Have to show up fortnightly to sign? Appreciate any advice.

Hi, would appreciate some guidance its been a while since ive needed to go down this route but sadly i find myself having to stick up for my rights again. Been onto trading standards & they say there are some letter templates on their site which i cant find i know where are some suitable one on here but not sure where to look ? After a little over a year my lap top has fallen apart i contacted Dell & they washed there hands of it & say its ware & tare, as its cos cosmetic its not covered by the warranty. In my eyes which i consider myself to be right the lap top has not been fit for the purpose & i have been told i need to send a letter to the Tesco store i purchased it from & see what they have to say on the matter ? Where do i find a letter template to suit, needs to state the Act that fits the bill. Any help welcome, Regards

Hi All, Came across this forum searching Google to see if I've got any chance of getting out of a hole. I bought a fishtank for my Dad for Christmas. Ordered online; turned up via Fedex in the snow last Saturday. (I was really impressed at them getting through the snow. Driver was in a hurry, parcel was bulky and wrapped tightly inside a layer of bubble wrap.And inside the bubble-wrap, it was inside taped-up box. In hindsight - this feels a bit daft - but the driver just handed me the handheld device to sign so I did. Handed to my Dad for Christmas today (on Boxing Day as was at the inlaws yesterday for Xmas Day.) And of course on opening on the box, the tank is broken. Badly. Definitely hasn't happened at 'my end'. I've looked after it well since taking delivery. I've just got home and checked the online retailer in question, and they state: We have never and will never knowingly send a damaged item to you, but if you do receive a damaged item, please sign for the item as damaged (when the deriver delivers it) and then contact us for a replacement immediately. If when you open the package, having signed for it as 'good condition', you find the item is damaged inside its outer packaging then you can still contact us but claiming that it was damaged by the courier is more difficult. If you are unable to check the items before signing, please sign for them as "unchecked". You should check the contents of your order immediately and must notify us within 1 working day of receiving the package if there is a problem or we are unable to process the claim with Fedex and will not be able to send you a replacement/refund. This timeframe is very important and it is out of our hands if you do not contact us in time. I'm kicking myself for signing - I 've just read whilst googling around to always sign as UNCHECKED if that's the case which I shall always remember going forwards. But in this instance, am I up the creek without a paddle? Can they really just write off any responsibility like this if not reported to them within 24 hours as stated? I'll certainly be dropping them a mai in any event, bu would appreciate any advice anyone might have. Cheers Gareth

Hello, I moved property 3 months ago. When I chose this location, there were several factors which were very important to me. 1) A NTL connection had to be available, which the estate agent told me was available, and they even showed me the NTL connection. 2) That there was CCTV around the entire property, which there appears to be by various cameras placed around the property. Since I have moved there, I have found out that: 1) The NTL connection is infact a dummy and does not work. I approached the letting agent about this and got the following response: ********** Response: With regards to the NTL. This is the first ive heard about it. And as far as i am aware if you are in a non serviceable area then NTL would'nt install a connection point. If there is a connection point Joseph would assume like anybody else would, that NTL would supply a connection there. ********** 2) The CCTV camera's are ALSO dummies... I also approached them about this and they came back with the following: ********** Response: With regard to the CCTV this would be down to the Managment Company (SLM) TEL: 01482 328068. ********** Now why do I feel like I'm being fobbed off here and that the buck is being passed on. What options do I have to sort this out? Also in light of this, can I dispute the £120.00 administration cost which they said was for 'administration and credit checking'? Thanks and Regards Adrian