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Lee Vodafone Company Rep

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Lee Vodafone Company Rep last won the day on May 22 2015

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  1. Hi Shelley, I've got your email and I'll get back to you as soon as I can. Kind regards, Lee Social Media Operations Vodafone UK
  2. Hi P_gupta01, I'm aware that your complaint is currently being handled by our Customer Relations team. Kind regards, Lee Social Media Operations Vodafone UK
  3. Hi Alex1979, Please forward the automated reply to [email protected] and provide me with a contact number I can call you on. To make sure it reaches me, please quote WRT135 in the subject line. Kind regards, Lee Social Media Operations Vodafone UK
  4. Hi frankiet76, I'm sorry to hear that you're not having the best of experiences with us at the moment. If you'd like any help from me, email me via the contact details provided in post seven above. Kind regards, Lee Social Media Operations Vodafone UK
  5. Hi bloombell3, I'm sorry to hear about your experience here. So I can access your account to see what's happened, email me via the Contact us form here. To access the form you'll need to enter the code WRT135. As well as stating your query in the question box, please also quote 'CAG Forum'. Once sent, you'll receive an automated reply with a reference number. Post back with this so I can make sure I've got it. Kind regards, Lee Social Media Operations Vodafone UK
  6. Hi Shelley181146, I'm sorry to hear that you've decided to leave us. If you'd like me to check your account to make sure everything is resolved, email me via the Contact us form here. To access the form you'll need to enter the code WRT135. As well as stating your query in the question box, please also quote 'CAG Forum'. Once sent, you'll receive an automated reply with a reference number. Post back with this so I can make sure I've got it. Kind regards, Lee Social Media Operations Vodafone UK
  7. Hi Alex1979, I'm sorry to hear of your recent experience with us. From the automated reply you've posted, there will be a reference number in the subject line. So I can find your email, please update the thread with this. Kind regards, Lee Social Media Operations Vodafone UK
  8. Hi Chipper64, Thanks for updating the thread to confirm your case is resolved. Kind regards, Lee Social Media Comms Vodafone UK
  9. You're welcome stigmadubz. Thanks for updating the thread to confirm that everything is resolved. Kind regards, Lee Social Media Operations Vodafone UK
  10. Hi P_gupta01, Thanks for making me aware of this. I've got your email and I'll get back to you as soon as possible. Kind regards, Lee Social Media Operations Vodafone UK
  11. Hi Laurie, From the information you've provided, I'd say that once you've paid outstanding £20 (inc. VAT) your account will be up to date and debt recovery action will stop. However, to prevent this situation from arising again, you'll need to make payment of your future monthly bills by the due shown on each bill. If you need to discuss things further with me, email me via the Contact us form here. To access the form you'll need to enter the code WRT135. Once sent, you'll receive an automated reply with a reference number. Post back with this so I can make sure I've got it. Kind regards, Lee Social Media Operations Vodafone UK
  12. Hi Chipper64, I'll send you an email today clarifying all action taken to resolve your case. Kind regards, Lee Social Media Operations Vodafone UK
  13. Hi Rozii, Thanks for updating the thread to confirm that your case has been resolved. Kind regards, Lee Social Media Operations Vodafone UK
  14. Hi Jody, Thanks for updating the thread to confirm that your case has been resolved. Kind regards, Lee Social Media Operations Vodafone UK
  15. Hi Natalya, I've got your email and I'll get back to you as soon as I can. Kind regards, Lee Social Media Operations Vodafone UK
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