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    • So I am now in receipt of a second Letter of Claim this time from DCBL although their letter head now says " DCBLegal"  😱 Now I'm guessing one response to a letter of claim is sufficient and I could ignore this but having been inspired by other snotty letters I wanted to have another bash at one. How does this sound? Dear Lackeys of Company with Unconscionable Morals, Thank you ever so much for gracing me with yet another Letter Before Claim on behalf of Excel Parking Services. How many of these delightful missives do you plan on sending before you muster the courage to follow through on your threats to take me to court? Just so we're clear, here is the response (in italics by that I mean the slanted text below) I previously sent to Excel’s Letter Before Claim, in case your attention to detail is as lacking as I suspect: I am currently 2-0 up in terms of Small Claims Court proceedings and I look forward to the opportunity to claim a hat trick, this case being more straightforward than my previous two. I will be asking the court for an unreasonable costs order under CPR 27.14(2)(g) due to your conduct over this absurd claim. Despite my best efforts, you continue to assert that I have breached your terms. However, I cannot breach terms that I was not present to accept. Have you even read my initial response? I suggest you review it thoroughly and save yourself some money. Additionally, please refer to section 13 of the IPC Code of Practice, 2023 edition. I eagerly await your deafening silence. Remarkably, I haven't heard a peep from Excel since my response; instead, they've passed the baton to you to perform this tiresome routine once more. Consider this my official notice that I am sending a cease and desist letter to Excel Parking Services. Their relentless hounding has crossed the line into clear harassment. Any further demands for payment from you, as Excel's lackeys, will be regarded as nothing more than shameless acts of intimidation and harassment. I now look forward to the deafening sound of your silence. Yours sincerely,
    • Personally I'd go to it and object for the sake of it. They have to attend anyway so I can't see you being liable for any costs or anything (if they try to ask for attendance costs, just say that firstly it is their application, secondly it is from their own making, thirdly that they would have to come anyway so you shouldn't need to bear their costs.   When you turn up you should object on the basis that the witness has been in office since the time of the order, and could have done their witnes statement in advance of their AL. Their poor planning is not your fault, 7 days is too rushed for you as a LIP and there is no good reason that a company can't organise itself to sort WX in time. Also they say finalise so they already have something, its not like thye have nothing. Their amendments cannot be so important if they are being added so late.   see what @AndyOrch says but that's my thoughts  
    • Yes, in the main your understanding of my case is right. Linked below to the post with the final WS sent to the court and to Evri.   
    • Hello, welcome to CAG. As you say, appealing this ticket doesn't help as these people hardly ever accept appeals. They don't care how difficult someone's life is, they just want the money. The forum guys should be along later with thoughts for you on how to deal with this. Best, HB
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New Generation vanishing windscreen CCTV PCN Now Claimform - Not parked within the confines of a marked bay - Malpas Road Shopping Centre NP20 6WB


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good.

in the meantime the more PCN claimform threads you read here (about 10+ a day) the more familiar you will become with the whole process and it's stages and the various tactics these PPC's use to pressure, intimidate and harass defendants into thinking they have to give in.

you don't, it's a game of chess and their moves going forward are VERY well documented and pretty predictable which is why, by enlarge, CAG is successful most of the time.

dx

 

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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That defence should send them scuttling away, they also are using the Driver or keeper argument in the claim.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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19 hours ago, Outoftoon said:

So there is no harm in me doing my defence and submitting it now? I don't want to leave it till the last minute as I know I will get bogged down with work.

Nothing really to be gained by waiting until 15th March to submit in this type of claim...submit it when your ready

 

 

.

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Ideally we would need photos of their signage to see if they have included "no Stopping " in the car park. Would be pretty unusual since to either back into a parking space or back out of it would require stoppping to change from reverse to forward.

Your appeal in this case is hardly a problem since the whole PCN is rubbish. First, they haven't specified a parking period on the PCN [the photos don't count]  And even if they had it is obvious that you had to drive from the entrance to the parking place and then leave the parking space and drive back to the exit so the time spent turning you car could only have been a matter of two minutes- ish which could hardly be called parking. On top of that there is a five minute consideration period to allow motorists to read the signs and decide whether to accept the terms or leave.

in addition to omitting the parking period  [the protection of Freedoms Act 2012 Schedule 4 section 9 [2]a]  they have also missed the words in brackets in this part of Section 9 [2][f] the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid;

Interesting that they didn't clobber you for parking in a disabled spot. Perhaps they thought that it would be pushing matters too far had they included that too. No that wouldn't be it. there must have been another reason.🙂

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Had this response today from DCB Legal:

Good morning

Having reviewed the content of your defence, we write to inform you that our client intends to proceed with the claim.

In due course, the Court will direct both parties to each file a directions questionnaire. In preparation for that, please find attached a copy of the Claimant's, which we confirm has been filed with the Court.

Without Prejudice to the above, in order to assist the Court in achieving its overriding objective, our client may be prepared to settle this case - in the event you wish to discuss settlement, please call us on 0203 434 0433 within 7 days and make immediate reference to this correspondence.

If you have provided an email address within your Defence, we intend to use it for service of documents (usually in PDF format) hereon in pursuant to PD 6A (4.1)(2)(c). Please advise whether there are any limitations to this (for example, the format in which documents are to be sent and the maximum size of attachments that may be received). Unless you advise otherwise, we will assume not.

N180 - Directions questionnaire (Small Claims Track).pdf

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Tell them by email and post that future communications are to be by letter only. (Don't forget your free proof of posting)

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no need to keep using @username.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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So now you need to read up on other threads here where people have had court claims from PPCs and especially New Generation ones. I know it will take time but you need to understand the court process.

HB

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Illegitimi non carborundum

 

 

 

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On 18/02/2024 at 21:32, dx100uk said:

good.

in the meantime the more PCN claimform threads you read here (about 10+ a day) the more familiar you will become with the whole process and it's stages and the various tactics these PPC's use to pressure, intimidate and harass defendants into thinking they have to give in.

you don't, it's a game of chess and their moves going forward are VERY well documented and pretty predictable which is why, by enlarge, CAG is successful most of the time.

dx

 

 

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please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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As the first of your daily 10, have a read of this short thread, where you will see all the stages of the court process explained  https://www.consumeractiongroup.co.uk/topic/406892-highview-parking-anpr-pcn-claimform-urban-exchange-manchester-claim-dismissed/#comments 

We could do with some help from you.

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  • 4 weeks later...

As part of the CPR request which I have now received I have not been provided with the following:

1. The contract between New Generation Parking Management Ltd and the landowner that assigns the right to enter into contracts with the public and make claims in their own name.


2. Proof of planning permission granted for signage etc under the Town and Country Planning Act 
2007

Also I was sent the attached, which is a different notice displayed in the car park, it states "£35 if paid in fill within 7 days of issue" not sure if any of this is relevant at all?

 

template of sign - £35 if paid in fill within 7 days of issue.pdf

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its a temple of a sign they claim is displayed at the site.

any proof it actually IS physically there.?

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Posted (edited)

I suspect that the land owner probably inserted the £35 addition. You will note that NG sent your original PCN 7 days after the alleged breach so I doubt if anyone is ever able to make use of that particular payment. Once you receive the contract, you could write and ask the land owner how many people have been able to take advantage of it.

I expect the answer will be between 0 and 0.

 

Edited by lookinforinfo
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13 hours ago, Outoftoon said:

Also I was sent the attached, which is a different notice displayed in the car park, it states "£35 if paid in fill within 7 days of issue" not sure if any of this is relevant at all?

Well, the 7 days thing isn't relevant, BUT, Their Code Of Practice probably explains why they want to use the one they sent you, rather than the real one.

IPC code of Practice:

15.2 A reduction of a minimum of 40% must be offered where payment is made within 14 days

 

As far as I can see, the "real" sign does no such thing.

 

Also, neither sign states that NGPM are the creditor either. (Which is requred).

IPC code of Practice:

Entrance Signs should:

c. identify yourself as ‘the Creditor’;

 

(I also note that their NTK doesn't offer the 7 day £35 quid option either!)

The phrase "Dog's breakfast" comes to mind.😁

3 hours ago, Outoftoon said:

But what if I don't receive the contract?

Possibly doesn't exist? (Bad for them).

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Posted (edited)
13 hours ago, Outoftoon said:

Also I was sent the attached, which is a different notice displayed in the car park, it states "£35 if paid in fill within 7 days of issue" not sure if any of this is relevant at all?

Ho!  Ho!  Ho!

So in your WS you can state that they are adamant that there is a discount period during which the motorist can pay £35, yet they broke this contract by not including it in their PCN.

3 hours ago, Outoftoon said:

But what if I don't receive the contract?

They will have to send it in their WS.

Edited by FTMDave
Multiple posts removed
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