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    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
    • Atsushi Katsuki tells the BBC the firm sees the sober generation as both a risk and an opportunity.View the full article
    • Yes you should take this view, but this is nothing to worry about you will be fine. you have a very well edited WX im sure although I haven't actually looked at it because I can't seem to work out which one is the new one anymore, although I do remember something previously. however if i remember it right its just a lost parcel via packlink and no insurance which frankly is pretty straightforward and should be a copy of farooq v evri. Have I understood the case right? Please tell me if not as there is rather a lot on this forum
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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It was apparently reported stolen (post 1), presumably by the holder. The OP didn't steal it though.

 

That is down to the Court to decide, on the face of it person A has badge go missing badge is later seen being used to park by person B who has declined to make a statement. We only have the OPs version of events something which the Council are not aware of, if the case came across my desk I would treat it as an offence and let the Court decide. Finding something in the street and failing to return it is still theft obviously returning it goes in their favour but the Court would have to decide if they hadn't been caught using it would they have returned it, the OP says yes and we have no reason to doubt that but we are not the prosecution or the magistrate. If it goes to Court they can state the facts and show it was just a pure coincidence that the person finding the badge also kept a badge in a rather unusual pink holder rather than the usual blue ones and this led to the confusion they will probably find them not guilty.

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Hi caggers, apologies for not replying back, i thought you had all abandoned the post as i did not get an email alert like usual.....anyway, here is an update:

 

My friend did not attend with a solicitor but myself ( as support) and her daughter..

 

...the investigator has stated the history of this badge was that it had been missing for one year,

 

the badge was reported missing by the owner and then a copy of the badge was passed around several family members for use (it was never stolen)

and then the council proscecuted the badge owners uncle for having a copy of it displayed in his vehicle about 8 months after it was reported "stolen",

 

he also stated that the owner has been proscecuted for fraud with wrongly reporting it stolen and is banned from having a replacement.....

 

the investigator insinuated to my friend that he believes that she is covering for her daughter

and in fact it was her daughter driving the car and displaying the badge and that the daughter is the girlfriend of the uncle????

(he said this becuase they live with 2 miles of each other too)

 

This is 100% untrue and he quoted the uncles full name but my friend has not even heard of this person!!

 

The investigator has asked my friend to produce her car insurance to cover her to drive her daughters car on this particular day

(my friend faxed the document to him on friday), as my friend says he can get mobile phone records etc,

her or her daughter do not even know this named person he is referring too......

 

The conclusion to the interview was,

he is consulting with the councils solicitors once he recieves the insurance and documents to prove that my friends car has been off the road for months,

hence the reason she was driving her daughters car on this day......

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  • 5 weeks later...

I finally had my medical last week, this time ,its seemed different, last one, the doctor was just constantly looking at computer screen and everytime i spoke he pressed a button, this time, it was a nurse and she seemed very sympathetic, and concerned with me and not the computer so see how it goes....

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Presuming I'm reading that request right, ATOS didn't answer the question at all ...

 

The request was poorly phrased, and technically the DWP did answer the question that was asked. They didn't answer the question that was intended, though, and it's at least possible that the responder knew this.

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I finally had my medical last week, this time ,its seemed different, last one, the doctor was just constantly looking at computer screen and everytime i spoke he pressed a button, this time, it was a nurse and she seemed very sympathetic, and concerned with me and not the computer so see how it goes....
yep I had one like that nice to my face..but shafted me behind my back....she was sympathetic...concerned..but still gave me 0 points......beware the wolf in sheep's clothing
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I can remember leaving there thinking. that wasnt too bad at all....I am going to get the points needed no problem....rang the wife...and said ' I think I've passed this, but we will have to wait and see'......like a little lamb to the slaughter...

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I can remember leaving there thinking. that wasnt too bad at all....I am going to get the points needed no problem....rang the wife...and said ' I think I've passed this, but we will have to wait and see'......like a little lamb to the slaughter...

 

oh dear!! :(

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I have had the same I filled an atos form months ago and have heard nothing.

The first one I went to said my condition would get better in 6 months this was a male nurse, (I have osteoarthritis and rhumatoid arthritis) but I am expecting to be sumoned soon as I have told ESA my condition has deteroiated.

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... They didn't answer the question that was intended ...

 

Quite so ...

 

sorry, i am confused, i never wrote any letter, a fellow cagger put a link up, i didnt use the template to write to DWP ....

 

Don't worry, I believe it was the link we were referring to not anything we might have thought you wrote ...

 

yep I had one like that nice to my face..but shafted me behind my back ...

 

Yep, had one just like that. A male Doctor. He must have taken the Hypocritic oath ...

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That FOI has already been resent via a solicitor 2nd time round, he is doing it free of charge. The 2nd request is stronger worded and has reminded them of their legal obligations.

 

Also another question has been asked about regional variances and a 3rd one about recorders used by ATOS although he told me he expects them to say commercial confidentiality on anything ATOS.

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  • 2 weeks later...
An update.....I have been placed in the "support group" to my relief,does anyone know how long i stay in this for?

It depends what ATOS say

and will i need to be sent for a medical re-assessment mid-term? (the letter doesnt tell me any of this)

 

If you ask for a copy of the report it will say on there how long the assessor thinks it should be before you have another assessment.

RMW

"If you want my parking space, please take my disability" Common car park sign in France.

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Not everyone who fills in the form will be called in for the WCA. I was called into the jobcentre and told about the WCA long before i got the form to fill in. was told i would not be called for the WCA cause i was to disabled and the jobcentre had a report they did on me from their own assement which lasted 6 weeks at one of their centres. I had to stay there for the 6 weeks and they said no way can i work. But i got called in for the ATOS WCA anyway and they said i was fit for work and stopped my benefits. After several weeks of ringing the jobcentre to try and claim JSA and being told im not fit to work they decided they will help me by giving me JSA till i can get ESA again lol. They have changed the rules on how long u have to wait till u can claim ESA again. It was 6 months from the date they 1st told u u failed. But they got fed up with ppl claiming again as soon as the appeal was over. So now its 6 months from the appeal decision. They changed it a few weeks ago or so i was told by several independant benefit advosors like CAB, 2 saints, sark, and daines.

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I filled in my medical form for ESA and didn't get called for a medical, when I contacted them they said I had been put in the support group indefinatley, also the DWP hadn't contacted me at all when they knew this! I was kept on the assessment rate of benefit weeks after I was put in the support group, they eventually paid my back benefits when I contacted them! they also said it was very unusual for anyone to get ESA without a medical!

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I called them yesturday, I have been placed in the support group for the "maximum" time of 2 years and got my back money with 72 hours and getting my letter....the bizarre thing is, when i was on ESA a year ago, i submitted endless documents (medical) to support my claim when i went for the atos assessment and failed!!...this time, i had no faith and didnt submit a single document and i have less illness's than my previous claim and got placed in the support group now, how bizarre!!!! ;)

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