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He arrived at around 9.40 am on Wednesday as promised; he went into my flat and had a look at the Sky box and saw the blue screen on my front room TV set, indicating no signal. He also looked outside as to where the dish was.  The main problem was that the ladders that he had with him were not enough to reach the dish outside as the dish was towards the top of the building - obviously the Health and Safety aspect of the job didn't allow him to do this. He then mentioned that whether he could do the job as a result of getting onto the roof and doing it like that as the dish is closer to the top. He said that he needed the key to enter the loft part of the building in order to reach this, and he needed to contact the Housing Officer at the Housing Association who had key to this, but lo and behold, he came on the Wednesday to do the job, and guess what? Wednesday was the Housing Officer's day off and so therefore he was unable to contact him for the key so that he could do the job! I just couldn't believe it myself. I am personally annoyed because this has not been sorted, and the man who came to do this is also annoyed because he came all the way to Nottingham from Peterborough, and he said to me that he won't get paid if he cannot do the job, so you see, we are both angry about this for different reasons. We are both in the same boat with regards to frustration, and we both want to see a conclusion to this, once and for all. Sometimes I wish that I didn't live in a flat which is in a communal building and I am thinking of getting a transfer to a one bedroom flat that isn't in that sort of place. I pay around £85 a month in a Direct Debit to Sky to receive their TV services which I cannot use at the moment, and I don't have much money in my bank account as it is due to one thing and another. I also pay nearly £14 a month to TV Licensing so that I can legally watch TV in my front room. I pay for Sky hence the fact that I want the Sky service in my front room and not Freeview. Also, as the General Election is coming up in five weeks' time, I want the satellite TV to be working properly so that I can catch up with what is on the news channels, and I feel rather "cut off" from that at the moment, and I want it working in time for Thursday 4th July 2024 for ovbious reasons . I have Freeview in my bedroom, but that is not the point  - I don't want to be limited to my bedroom every time I want to watch TV. I have tried putting the Freeview in te front room but it doesn't seem compatable for the same uses that I usually have Sky for.  Sunday 9th June 2024 is Day 27 of the satellite TV not working in my flat, and I feel that something needs to be done about this. You can take this message as a complaint if you like, but nevertheless, I want this message to be acknowledged and also something to be done about what has happened. 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Erudio - no CAA no default - discount offer - now PAP Letter


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  • 6 years later...

please tell us the full story as to why you sent a cca request

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  • 1 year later...

Hi,

 

I have a DCA bothering me about a loan.

 

I asked for a copy of the alleged CCA agreement over a year ago,

gave the DCA multiple opportunities to provide it, and it still has not surfaced.

 

This week I received a 'Notice of Default' for 28 days hence.

 

How should I respond?

 

Thanks in advance for the advice.

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DCA cant issue a default if they own the debt. If they dont own it and are trying to pressure on behalf of a company then the OC can add one.

 

Can you give more info please.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Which they have never done.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Because, as far as I am aware , most did not have the facility before. However just because they have not done it doesn't mean they can't.

If you look at the FCA register Cabot are the same now.

 

To be honest, for them it makes perfect sense, removes the time and trouble when a creditor doesn't default correctly. They can just fix it.

 

Not saying I like it or agree with it.

Any opinion I give is from personal experience .

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aha its ruddy erudio and an slc loan.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I've moved you into the slc forum

loads of like threads to read

but you really need to give us the full history.

 

in this instance

its not the same as a dca

 

although erudio are arrows in sheeps clothing...

its actually acting as a creditor so they can default you

 

however the history will tell us all

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 year later...

Can anyone offer me advice about this issue?

 

When Erudio first contacted me in 2014 I refused to fill in their new credit form, and asked to see the credit agreement, which they have not provided.

 

After a number of months I wrote back stating the account is in dispute,

that was almost five years ago.

 

I have received a few 'notice of default' letters since then but my credit score remains in the high 900s.

 

Last week it was passed to an inhouse DCA.

 

I received a number of missed mobile phone calls and they have also asked for information about my situation by post which I have not responded to.

 

My question is what is the likely chronology of approach by the DCA

and how should I proceed,

 

do I have to respond to their advances,

and if so,

how and when?

 

Thank you in advance.

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More info needed.

 

Years you took out loans.

 

Deferment years completed.

 

Repayments made.

 

Are earnings above the threshold for repayment or have they ever been ?

 

People are being taken to court now, so don't presume it won't happen, if you ignored them.

 

Depends on the info needed above.

We could do with some help from you.

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Erudio are arrows are capquest

 

They failed the CCA

The debt is unenforceable

 

You ignore them

Unless/until you get a letter of claim

Or

A claim form

 

And they can't make it appear on your credit file either

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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when was that CCA request and to whom?

is this showing on your credit file?

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Time to go read up

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

  • 10 months later...

This week I too received a PAP from Fairfax.

It's been 5 1/2 years since I last deferred and acknowledged the debt

4 1/2 years since Erudio contacted me in 2014 to say they were managing my student loan and asked me to complete their form, which apparently would have amounted to a new contract with them, so I did not.

 

At the time I sent a CCA request by recorded delivery which has still not been provided, therefore the debt is in dispute I believe. I

replied to them a further two times during 2014 and simply reminded them of the CCA request.

I have not responded to them since.

 

In the four years since I have received

a default notice for 2016,

a letter of termination,

a letter apologising for missed statutory notices,

a letter saying capquest would manage the loan with an offer of settlement, and

now the letter stating it has been passed to Drydens and the PAP.

 

I intend to dispute the claim on the basis my CCA request of 2014 has not been fulfilled and therefore the debt is in dispute.

Is that satisfactory?

Is there a template I can use to craft my response to the PAP?

Edited by dx100uk
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you indicate an offer of settlement

do you mean a discount letter? if so lets see it in PDF read upload.

this is an important step I've been awaiting regarding disputed SLC loans.

 

yes there is a PAP temple, but we need to do one to emcompass student loans , I would feel better its customised somewhat

but its in the financial legal forum stickies.

 

dont reply yet please

and if I were to be honest, for future readers, i'd not even suggest replying to any other letters once a CCA fails, unless its a PAP letter of claim

OR

YOU HAVE MOVED and not informed the owner of your SLC debt of you new address IN WRITING.

do ever NOT assume that just because you get a phishing letter to where you are now they KNOW your correct address

its normally a pre-cursor to them instigating a backdoor claim to an old address hoping to get a default CCJ you know nowt about.

 

these APPEAR to be the only ones that are going anywhere near to a court at this stage in the erudio portfolio debacle

so don't fall foul of them as they WILL get a CCJ if they think they can file to an old address

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have received a letter of claim, which I believe is a PAP. I have ticked box 4 'I Dispute the Debt' and will explain on a separate page. A few questions, what should I say on the letter, should I enclose copy letters and do I need to sign the form?

 

 

Name of the Claimant ?

Drydens Fairfax solicitors

 

Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.

22nd October 2018

 

Particulars of Claim

 

What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down.

 

-The amount owed is £9357.40 and no charges/interest are being added at this stage

-A statement of account is attached

-The agreement this debt relates to was entered between you and Student Loans Company on 12 June 1997 and assigned to Erudio Student Loans Limited on [no date] . A copy of the agreement can be requested using the reply form.

 

Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?

No

 

What is the total value of the claim?

£9357.40

 

Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account?

Mortgage style student loan

 

When did you enter into the original agreement before or after April 2007 ?

Before

 

Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ?

No

 

Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.

Originally with Student Loans Company, sold to Erudio, Passed to Capquest, and then to Dryden Fairfax.

 

Were you aware the account had been assigned – did you receive a Notice of Assignment?

 

I received a notice of assignment from SLC to Eurdio.

 

Did you receive a Default Notice from the original creditor?

No

 

Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ?

No, a letter of termination and two 'default' letters [no default on credit file] were received during 2016, and in 2018 I received a letter apologizing that no statutory notices had been sent out since the period of non-compliance started, which the letter states was 15 Dec 2017.

 

Why did you cease payments?

When the account was sold to Erudio in April 2014, I asked for copies of the credit agreements under CCA rules, which have not been forthcoming. I received a letter from their legal council in April 2014, and a duplicate letter in Dec 2014, stating they are 'investigating the matters raised and will be in contact in due course'. As far as I am concerned the debt is in dispute.

 

What was the date of your last payment?

I last deferred in April 2013.

 

Was there a dispute with the original creditor that remains unresolved?

As above, I requested copy agreements under the CCA as soon as it was sold to Erudio.

 

Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management planicon?

No

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as have numerous people in this forum.

 

just look for the threads with drydens PAP letter in the title follow those.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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