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    • Hi. Welcome to CAG. How was the car purchased?  
    • Absolutely for the agreement they are referring to.... puts them on notice that this is going to be a uphill fight.   Andy 
    • Particular's of claim for reference only 1. the claim is for the sum of £6163.61due by the defendant under an agreement regulated by the consumer credit act 1974 for hsbc uk bank plc. Account (16 digits) 2. The defendant failed to maintain contractual payments required by the agreement and a default notice was served under s 87(1)  of the consumer credit act 1974 which as not been compiled with. 3. The debt was legally assigned to the Claimant on 23/08/23, notice on which as been given to the defendant.  4. The claim includes statutory interest under S.69 of the county courts act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £117.53 the Claimant claims the sum of £6281.14. Suggested defence 1. The Defendant contends the particulars of the claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.3 (3) in relation to any particular allegation to which a specific response has not been made. 2. The claimant has not complied with paragraph 3 of the PAPDC (Pre action protocol) failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st of October 2017. It is respectfully requested that the court take this into consideration pursuant 7.1 PAPDC. 3. Paragraph 1 is noted. I have in the past had financial dealings but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification. 4. Paragraph 2 is denied. I have not been served with a default notice pursuant to the consumer credit act 1974. 5. Paragraph 3 is denied. i am unaware of any legal assignment or notice of assignment. A copy of assignment was sent by Overdales solicitors when acknowledgement of receipt of CPR request was received, but this was not the original.   6. Paragraph 4 is denied. Neither the original creditor or the assignee have served notice pursuant to sec86c of the Credit Consumer Act 1974 Notice of Sums in Arrears and therefore prevented from charging interest on debt regulated by the CCA1974. 7. The defendant submitted a request for a copy of the alleged agreement pursuant to s78 CCA 1974. The claimant has acknowledged receipt of request but has failed to comply. The claimant has failed to provide any evidence of balance or Default Notice requested by CPR 31.14 8. It is therefore denied with regards to defendant owing any monies to the claimant. therefore the claimant is put to strict proof to:  a.  Show how the defendant has entered into an agreement with HSBC. b.  Show and evidence the nature of breach and service of a Default notice pursuant to section 87 (1) CCA 1974. c.  Show and quantify how the defendant has reached the amount claimed for. d.  Show how the claimant has the legal right, either under statute or equity  to issue a claim. 8.  As per civil procedure rule 16.5 (4) it is expected claimant prove the allegation that the money is owed. 9.  Until such time the claimant can comply to a section 78 request he is not entitled, while the default continues, to enforce the agreement 10. By reasons of the facts and matters set out above, it is denied that the claimant is entitled to the relief claimed or any relief.     .
    • OK, well rereading the court orders from March, in the cold light of day rather than when knackered late at night, it is quite clear that on 25 June there will only be a preliminary hearing about Laura representing her son.  Nothing more. It's lazy DCBL who haven't read things properly and have stupidly sent their Witness Statement early. Laura & I had already been working on a WS, and here it is.  It needs tweaking now after reading the rubbish that DCBL sent and after all of LFI's comments.  But the "meat" is there. Defendant's WS - version 1.pdf
    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Diskmandave -v- Robinson, Way & Co - The Never Ending Story


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Hiya Dave, CB and ODC :)

 

Will you lot stop making me laugh, I just snorted wine all over my monitor lol...

Well if you didnt laugh about the unlawful and idiotic antics of Robberscum Way what could you laugh up. We should be grateful to them for the amusement they provide

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I think I found a picture representing a typical day in a RW& Co office

 

0218monkey1.jpg

 

 

Well they always seem to be talking out of their bottoms!

All my knowledge has been gained from personal experience and the sharing of advice from fellow members.

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this has to be my favourite thread, I used to live in absolute terror because of these people (now having treatment for depression) and others like them, I think you are truly inspirational, I wanna give em hell too.....

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this has to be my favourite thread, I used to live in absolute terror because of these people (now having treatment for depression) and others like them, I think you are truly inspirational, I wanna give em hell too.....
Thats the way to beat them. Terrorise the terrorists

 

I'm now looking forward to getting stuck into R.Way. The clowns have just purchased an account from Crap 1 that is in dispute!
They have purchased a load of out of date debts from Crapone without any CCA documentation. All they rely on is threats and copies of an application form

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They have purchased a load of out of date debts from Crapone without any CCA documentation. All they rely on is threats and copies of an application form

 

yeah but with the knowledge we have, i bet they feel rather silly now

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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Exactly what is a pig in a poke?

 

I have always wondered. I may google it just out of interest and have it up there with those piccies and BB's snorting wine over her monitor for those times when it all seems too much. :p

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Caveat emptor for you legal people.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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Caveat emptor for you legal people.

 

So true Rory.

 

And another legal maxim for those DCA's who do not provide the CCA's but send inane letters containing threats etc then insist they are acting within the law......res ipsa loquitur.

 

:rolleyes:

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I like how they state you are legally this, you are legally that ...... then an offer for you to ring them to arrange to pay them "if you wish to explore this OPTION" .... so they are saying it is optional then even though they say you leagally have to ?? Why bother with the letter and not just drag you legally to court then ??

 

I love this thread !!!

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This is better than a TV Soap! Don't keep us in suspense DMD, what is your response to be? I expect you are still on the floor laughing but we need to know........................

 

Maybe we can all e-mail them and provide some supportive taunting?!

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OK, back to being sensible for a bit then please?!!

 

Should have done this weeks ago....... Going for some Cheeky Vimto in a minute so get this done while still Compos Mentis (had to get that in!).

 

Complaints Manager,

HFC Bank Limited,

North Street,

Winkfield,

Berkshire,

SL4 4TD.

 

12 July 2007

 

Re: Account number xxxx xxxx xxxx

 

Dear Sir/Madam,

 

I refer to the above account which was sold to Robinson, Way & Company Limited on

xx December 20xx.

 

I am currently in dispute with Robinson, Way & Company Limited who have advised

me expressly in writing that they are only the legal assignees of the account and that

they do not hold any of the responsibilities (duties) of the creditor, persay supply of

documentation etc... as far as the Consumer Credit Act 1974 is concerned.

 

The Consumer Credit Act 1974;

 

I would therefore respectfully request that under Section 78(1) of the above Act that you provide

me with a copy of the original Credit Agreement, the original terms and conditions relating to this

Credit Agreement and a copy of the original Default Notice served in relation to this Credit

Agreement. I enclose payment of £1 which represents the maximum fee payable for this request.

 

I would also be most grateful if you would confirm that Robinson, Way & Company Limited are

correct or not in that they do not hold the duties of the original creditor, in which case, any legal

action that arises from the current dispute would have to include HFC Bank Limited as either

co-Plaintiff or co-Defendant.

 

I appreciate your due diligence in this matter.

 

 

Yours Faithfully,

 

 

xxxxxxxxxxxxxxxxx

 

 

xxxxxxxxxxxxxxxxxx.

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OK, back to being sensible for a bit then please?!!

 

Should have done this weeks ago....... Going for some Cheeky Vimto in a minute so get this done while still Compos Mentis (had to get that in!).

 

Complaints Manager,

HFC Bank Limited,

North Street,

Winkfield,

Berkshire,

SL4 4TD.

 

12 July 2007

 

Re: Account number xxxx xxxx xxxx

 

Dear Sir/Madam,

 

I refer to the above account which was sold to Robinson, Way & Company Limited on

xx December 20xx.

 

I am currently in dispute with Robinson, Way & Company Limited who have advised

me expressly in writing that they are only the equitable assignees of the account and that

they do not hold any of the responsibilities (duties) of the creditor, persay supply of

documentation etc... as far as the Consumer Credit Act 1974 is concerned.

 

The Consumer Credit Act 1974;

 

I would therefore respectfully request that under Section 78(1) of the above Act that you provide

me with a copy of the original Credit Agreement, the original terms and conditions relating to this

Credit Agreement and a copy of the original Default Notice served in relation to this Credit

Agreement. I enclose payment of £1 which represents the maximum fee payable for this request.

 

I would also be most grateful if you would confirm that Robinson, Way & Company Limited are

correct or not in that they do not hold the duties of the original creditor, in which case, in the event that any legal action arises from the current dispute I would apply under the civil procedure rules and section 141(5) of the consumer credit act 1974 to include HFC Bank Limited as either

co-Plaintiff or co-Defendant.

 

I appreciate your due diligence in this matter.

 

 

Yours Faithfully,

 

 

xxxxxxxxxxxxxxxxx

 

 

xxxxxxxxxxxxxxxxxx.

 

 

..

i will be off site for the next month or so. if you have any problems, feel free to report the post so a moderator can help you.

 

I am not a qualified or practicing lawyer.

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Reply From

 

Complaints Manager,

HFC Bank Limited,

North Street,

Winkfield,

Berkshire,

SL4 4TD.

 

12 July 2007

 

Re: Account number xxxx xxxx xxxx

 

Dear DMD

 

I refer to the above account which was sold to Robinson, Way & Company Limited on

xx December 20xx.

 

It's #### all to do with us we just dumped tit on those suckers and wrote it off on our tax bill.

 

Cheers Chum

 

HFC

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