I know this sounds like a daft question, but have you contacted the HMRC with your query? Surely if you are earning less than the previous year they could offset the OP, that's what happened with us. Sorry I can't be more use to you.

Hi, I haven't been on for a while as I just started back at work after maternity leave. I work in a large payroll department for my local government. Although your former employer is entitled to recover any overpayment, (which you have repeatedly tried to pay, but been unable due to their errors). They are leagally obliged to issue you with a clear breakdown of what you were due and what you actually received, taking into account any outstanding annual leave. As they didn't recover the outstanding balance with your final pay they have to allow you to repay the balance in installments which you agree to. If you were paying union subscriptions contact them now for advice, otherwise, I would contact ACAS. If they threaten you with court, let them try it, you have proof that you have attempted to contact them. In my experience, disputed overpayments often get written off (although I'm not saying this will, but you have obviously been treated unfairly). Good luck with this and try not to worry too much, you have acted perfectly responsibly. Do you know how the overpayment occurred?

Contact Unison ASAP regarding the overpayment. With regards to the overtime issue, it is correct that you cannot claim overtime if your combined hours for all jobs go over 37 hours, however you would be entitled to it if the hours were worked on the same post. Each job has separate conditions and rates of pay, I think it was deemed unfair in the past for employees with multiple posts to combine their hours as they could claim the overtime on the highest paid post which puts them at an unfair advantage over their colleagues who only have one post.

I think they do in some cases, but there are cases when the solicitor takes a percentage of the compensation. I think it depends on the Law firm that is used?

I work for my Local Council payroll section, when informing your daughter of the overpayment they should give her a point of contact to arrange salary deductions that would be affordable to her, if she is no longer employed by them it is usually deducted from the final salary and any outstanding amount passed onto the debtors department to arrange payment. I dealt with a similar case where an employee had been put onto the wrong rate of pay, there was no way they could have been able to detect this, Unison stepped in and the debt was written off. If your daughter is not a union member, it may be wise for her to join and get some advice as overpayments are not always clear cut and there MAY be the possibility of getting the amount reduced depending on the circumstances. Either way they will accept payment by installments from her salary, even if it takes years to repay.

They only charge you if you win

Your employer is legally obliged to provide you with a payslip no later than the date on which you are paid, not providing one is a breach of contract. I work in a large payroll office (Local Gov't) there is hell to pay if we send our payslips out late. I would get advice from ACAS or your union (if you belong to one). Have you received a P60 from your employer? As others have said, you should contact the payroll department directly and ask for copies of all your old payslips, this is not difficult to do and should only take them a week at the outside to process. Tell them you need them for Tax credit purposes. Do not back down, if you still don't get any joy send them a subject access request under the Data Protection Act, they cannot refuse to do this (there are letter templates in the bank charges section). Good luck

their debt collectors are now on my back again, but I won't back down. They have really annoyed me, our other account has tax credits and child benefit going into them, I sent a right of appropriation letter to them and they responded by saying "May I take this opportunity to advise that in respect of the Social Security Administration Act 1992, there isn't anything therein which would prevent us from retaining the benefit monies other than by was of "assignment", "charge" or "bancruptcy". Therefore, please ensure you've money in your account the working day before an expected request to avoid future charges." AAAAAAAAAAARRRRRRRRRGGGGGGGGGGGGHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!! I want to inflict PAIN on someone!!!!!

any news?

subscribing

How did things turn out? I'm having problems with these clowns too.

sorry, I can't help you there, bumping up so someone else can have a look

*bump* I was wondering about this too

I have signed the petition and put info about it in a Myspace bulletin, they have taken charges today, which will wipe out the tax credit on Monday (despite my sending them a right of appropriation letter) now I'm really effin mad

I got the "I'm sorry you feel the need to complain letter" yesterday

*bump*

Thanks, I've put this on my profile

Our practice is awful on the admin side, you can only call up for an appointment on the same day at 08:30 and 14:30, you have to tell the receptionist why you want to see your GP, then you have to wait for the practice nurse to call you back so you can tell her why you need to see your GP. Then the nurse offers you an appointment if she thinks you are worthy. Grrrrr if the GP's weren't so good I'd change practice.

We have 2 accounts with Abbey, I'm fighting on the frozen one first, which is overdrawn and has gone to Debt Management and recovery services. I am claiming a grand total of £2,545.50 on this account alone (I'll let you know when I get started on the next one). My preliminary letter is winging it's way to them as we speak, so now I guess we sit and wait for the "I'm sorry you feel the need to complain" cobblers.........

Thanks, you're a star I'll keep you posted.......

no, I just sent it to CL Finance as I thought they were the only ones dealing with it. :o I'll write to GE today, see what happens then. What should I do if CL contact me in the meantime? Really sorry for all the questions, I don't want to screw this up!

That was their reply to the SAR! Apparently that is all the information they have on this account:confused:

ahhh I understand now (dumb ass woman):o The information they sent me seems to be incomplete, what do I do now? Sorry I am still new to all this and I am panicing a bit as there are other creditors I have to deal with too and it's all very confusing to little old me . The other problem I have with this particular claim is the amount, half of it is from penalty charges

does that mean that they can't enforce this, based on the information here? How do I politely tell them to bu66er off?

this has to be my favourite thread, I used to live in absolute terror because of these people (now having treatment for depression) and others like them, I think you are truly inspirational, I wanna give em hell too.....