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    • This time you do need to reply to them with a snotty letter to show you'd be big trouble for them if they did try court. We will help this evening.  
    • Hi, I just wanted to update the post and ask some further advice  I sent the CCA and CPR request on the 14th May, to date I have had no reply to the CCA but I received a load of paperwork from the CPR request a few days ago. I need to file the defence today and from the information I have read the following seems to be what is required.  I would be grateful if some one could confirm suitability   Claim The claim is for the sum of £255.69 due by the Defendant under an agreement regulated by the Consumer Credit Act 1974 for a PayPal account with an account reference of xxxxxxxxxxxxxxxx)  The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit Act 1974 which has not been complied with. The debt was legally assigned to the claimant on 15-09-21, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of issue of these proceedings in the sum of £0.00. The Claimant claims the sum of £255.69   Defence  The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. Paragraph 1 is noted. I have had financial dealings with PayPal  in the past but cannot recollect the account number referred to by the Claimant. 2. Paragraph 2 is denied. I am not aware of service of a Default Notice by the original creditor the Claimant refers to within its particulars of claim.  3. Paragraph 3 is noted. On the 14/5/2024 I requested information related to this claim by way of a Section 77 request, which was received and signed for by the claimant on 20/5/2024. As of today, the Claimant has failed to respond to this request, and therefore remains in default of the section 77 request and therefore unable to enforce any alleged agreement until its compliance. 4. Therefore it is denied with regards to the Defendant owing any monies to the Claimant, and the Claimant is put to strict proof to: (a) Show how the Defendant has entered into an agreement and: (b) Show the nature of the breach and evidence by way of a Default Notice Pursuant to s.87(1) of the Consumer Credit Act 1974. 5. Paypal (Europe) S.A.R.L is out of the juristriction of English Courts. 6. As per Civil Procedure 16.5 it is expected that the Claimant prove the allegation that the money is owed. 7. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed, or any relief.
    • Thanks @dx100ukI followed the advice given on here... then it went very quiet!  The company was creditfix I think then transferred to Knightsbridge (or the other way around) The scammer independent advisor was Roger Wallis-having checked his LinkedIn profile just this morning, it does look like he's still scamming vulnerable people... I know I was stupid for taking his advice, but i do wonder how many others he has done this to over a longer period of time (it came as a  massive shock to him when our IVA suddenly failed). Lowell have our current address (and phone numbers if the rejected calls over the past couple of days is anything to go by!) No point trying the SB because of the correspondence in 2019? Thanks
    • I have received the following letter from BW Legal today.  Also includes form if I admit the debt and wanting my income details.  Do I reply to this LETTER OF CLAIM please?  Looks like they are ready for court now??  Thank You BW Legal - Letter of Claim.pdf
    • According to Wikipedia - yeah, I know - the site is owned by Croydon Council. It's at least worth a try to contact the council and ask for a contact in The Colonnades. You could then lay it on thick about being a genuine customer and ask them to call their dogs off. It's got to be worth a try  https://www.croydon.gov.uk/contact-us/contact-us  
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Diskmandave -v- Robinson, Way & Co - The Never Ending Story


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I've got one of these from Westcot, which basically triples the alleged debt, have sent it to Trading Standards as well as the OFT. The debt doesn't even exist as the balance on the account is 0.00 and I have proof of that, and proof that their clients have told them four times now that I don't owe them any money.

 

I thought one of the things was they were not to send out documents which may be taken or implied to be part of the process of taking you to court!

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I've got one of these from Westcot, which basically triples the alleged debt, have sent it to Trading Standards as well as the OFT. The debt doesn't even exist as the balance on the account is 0.00 and I have proof of that, and proof that their clients have told them four times now that I don't owe them any money.

 

I thought one of the things was they were not to send out documents which may be taken or implied to be part of the process of taking you to court!

Write to Westcrap and request details of their complaints procedure. Comply with this and if you are not satisfied then the FOS will investigate FAQs - consumer credit complaints

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Another small update!

 

Got the complaints procedure, they've obviously had to send for it given how long it's taken to send it and the fact that it's the London Scottish Bank complaints procedure... If you want to read these it may be a good idea to download them and rotate them in Windows picture viewer.

 

Front..

RWcomps1.jpg

 

Inside..

RWcomps2.jpg

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Just a quick update, i've drafted a 2 page letter under their complaints procedure which is going by Special Delivery tommorow.

 

Though for the moment, i'm not going to scan the letter, it's basically a breakdown of what has happened over the time this has been going on and what action I require from them to prevent me taking this further and further.

 

I'll scan up the letter when I get a resonse and scan that up at the same time.

 

Dave.

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Just a quick note, because I didn't notice it before, the complaints address is...

 

Customer Care Manager,

Risk & Compliance Department,

London Scottish House,

Mount Street,

Manchester,

M2 3LS.

 

Maybe someone who can string more than 2 sentences together will reply??! :rolleyes:

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Just a quick note, because I didn't notice it before, the complaints address is...

 

Customer Care Manager,

Risk & Compliance Department,

London Scottish House,

Mount Street,

Manchester,

M2 3LS.

 

Well... Had a call from Salford Trading Standards this morning and to cut a long chat short(er) the lady who called me said firstly that they hadn't come across RW&C before to which I said this surprised me hugely, she corrected me then because she said that just on basic research because I hadn't provided their address (I stated in the letter, "I'm sure you already know their address!") that whilst their address does exist the postcode they are using is nothing more than a postal drop that is redirected to (wait for it now!) Mount Street in Manchester!!!

 

So the upshot of it is that Salford Trading Standards are now investigating their mis-use of the postal service but have had to hand over my main complaint to Manchester Trading Standards whom she advised me (obviously spoken to a colleague/s) are more than aware of said company Robinson, Way & Co!!

 

So there's going to be 3 lots of TS's sending them letters!! :lol:

 

Going back to my Lowell/Cap1 thread for a mo, Tameside Trading Standards were more than happy to tackle Lowell Financial in Leeds so i'm thinking that i'll be getting them involved as well over the weekend..

 

Now, being one who likes his fun.....:D

One of my colleagues delivers on Salford Quays on a Thursday so I gave him a quick ring this morning and asked him if he wouldn't mind whipping over to Carolina Way and finding LSH and to just go in and ask if xYz company were based at this office as he'ld just been asked to deliver at LSH with no address.... Anyway, he told me when he got there that it was like a completely sealed estate within the estate (Salford Quays) and the security guards wouldn't even talk to him, let alone let him in!! See (from Google Images) photo below!

 

carolina.jpg

 

So what have we got to hide RW&C ??

 

This has certainly made me even more determined now! You know what they say..?

 

dog-with-big-bone.jpg

 

That's the one! ;)

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Just out of interest... Are there any Manchester/North West "meets" planned for this summer?

What about a mass picket of Parsite Central. Digital cameras to be brought. They must be scared with all that security. W (things that hold ships in the water)

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Keeping a close eye on this Dave! I tried to get a complaints procedure out of a company other than RW&C last night, called like you did - was very hard I tell you!

They are obliged legally to have a complaints procedure. If they dont you can report thrm to the FOS

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Just out of interest... Are there any Manchester/North West "meets" planned for this summer?

 

Apologies for going off topic..

 

There was talk of a meet being discussed over in the Bear Garden, but still can't get into it. From memory, members discussing included Ladybird, InKogneeTo...

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Quick update, i've had yet another begging letter in a blue stripey envelope, this time a gentle reminder that being determined to settle the account they appreciate my co-operation! :eek:

 

Ohh and could I please make sure that I send them £9 by Friday! :lol:

 

I'll scan & put it up on Friday when i've a little more time.

 

They've also signed for my 2 page pre-FOS complaint today too, I know it'll just go straight in the bin so I stamped the letter throughout with complaints procedue notices! I'll scan & put that up on Friday too.

 

As for the Manchester meet, it doesn't look all that well supported yet which is a shame as I could hop on a bus straight to Victoria and leave the car at home... Never mind..

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Keeping a close eye on this Dave! I tried to get a complaints procedure out of a company other than RW&C last night, called like you did - was very hard I tell you!

 

I just call them for the fun of it these days, they must have a marker on my account as they don't rise to the bait any more! upset.gifHow things have changed.....

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Well, just a little update, Salford have passed the TS's complaint to Manchester finally. Got the initial letter this morning so will copy and bundle everything up on Saturday for them.. Might just follow through with sending it to Tameside as well now I know they'll deal direct!

 

robwat-ts.jpg

 

They've had my complaint under their complaints procedure for a week as well now and not even acknowledged it which is against their own procedure!

 

Ohh it's all adding up!! yipee.gif

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I've also had that letter today, sent back my client form plus my evidence. They also called me today too which I actually had before the post came, so I outlined everything on the phone and I hope I have enough to back it up.

 

Good Luck Dave!

All my knowledge has been gained from personal experience and the sharing of advice from fellow members.

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