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    • With regards to the letter of rejection, I found a template on line and used that. Please do let me know if anything needs changing.  Thanks
    • Morning, So the finance company is Warrenties2000. I have just sent a copy of the rejection letter to them too. So now they have it as of today, and the Big Motoring World have it as of yesterday. We still have 2 days left out of the first 14 days. The report is not a report, it's an email thread which the mechanic forwarded on to us. it shows that he did send the email to Warranties2000, their reply, and then his reply to them. This is the email that Warrenties2000 have said they've not received. BMW said the diagnostic test usually costs £100 but they have offered to pay £70 of it as a good will gesture. We have told them over the phone that we're not paying any of it. We are 8 miles away from the dealership. We have had 8 days of use of the car and on the 9th day it went to the garage. The garage found the faulty battery and faulty gearbox about half an hour after we dropped the car off.  I've just messaged my husband to tell me who we got the finance from as I don't know. He handled everything with the car.  The extended warranty was £1800 over three years and that was with Nissan I think. My husband contacted the Nissan warranty people yesterday and he said they're raising a complaint on our behalf. I will check with my husband to see if he has cancelled the warranty, I'm sure he has but I will check. So update from yesterday. My husband has cancelled his car insurance as of Friday as the car is undrivable anyway. I'm going to the car today to get our other bits out if the boot.  I have enclosed the details you have all asked for. Thank you so so so so much.   Garage report.docx @ Car return none identify letter.docx
    • Only had a conversation with the duty manager when I complained.  They were fully booked the night we arrived but offered the room next door for the following night! The hotel is called Widbrook Grange, Bradstock on Avon. I will upload the photos shortly.
    • but there's 'perhaps not entirely forthcoming .. and then theres lying through their teeth - like sunak and farage Vote us in this time and we'll do what we promised to do years ago and not only didn't, but blocked others from doing it .. and did largely the opposite.   I certainly wouldn't bundle a serial killer with someone not paying for a loaf of bread to feed their children eh? I have long voted for those I believe to be least worse - it has been difficult at times - but placing the poops (tory or deform) at the far  backend of my choices currently is not even an effort.
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Diskmandave -v- Robinson, Way & Co - The Never Ending Story


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any response from TS Dave?

post office WON 12/11/06

 

abbey.LBA sent 30/10/06.MCOL claim submitted 8/11/06.allocation questionnaire sent 16/12/06.schedule of charges sent 16/12/06.WON

 

2nd abbey claim SAR sent 3/1/07.WON.complaint letter sent 18/1/08

 

alliance and Leicester.WON

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Hi Dave, Hi babybear,

 

I know exactly what you both mean, my own hassles have been rather quiet lately too.

 

Every time I come in from work I ask the other half if there`s any post and she always says no. In a strange way I feel rather dissapointed, LOL :confused:

 

 

N.P

Edited by N.P
Dodgy spelling

If I have helped or made you laugh in any way in your hour of need, then please click my scales <<<<<<<<<< ;)

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I'm the same now. I've got three battles on at present but its been nearly a month since one of them wrote to me. The other two haven't contacted me for over two months.

 

Must be something I said or wrote I suppose - like showing them I can fight back!

Arrow Global/MBNA - Discontinued and paid costs

HFO/Morgan Stanley (Barclays) - Discontinued and paid costs

HSBC - Discontinued and paid costs

Nationwide - Ran for cover of stay pending OFT case 3 yrs ago

RBS/Mint - Nothing for 4 yrs after S78 request

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Hi Dave, Hi babybear,

 

I know exactly what you both mean, my own hassles have been rather quiet lately too.

 

Every time I come in from work I ask the other half if there`s any post and she always says no. In a strange way I feel rather dissapointed, LOL :confused:

 

 

N.P

 

 

I'm glad it's not just me that does that!:D

 

I'm even at the stage I ring them with my OH details to find out why they haven't been in touch :lol:

 

Jogs

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Same here - no messages on the phone, only calls are people trying to sell me stuff, and nothing in the post. The calm before the storm:D

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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LOL guys its quiet for me too ;) I wonder if its something to do with the time of year?? April was a month when I was inundated with rubbish letters and phone calls - maybe as it was the start of the new financial year ??? Now I have seen them all off there's been nothing in the post but leaflets for double glazing, stair lifts and pizzas :eek:...all very boring!! (hope I don't speak too soon).

 

Love SG x

Please note I am not legally qualified, I am offering advice based on my own personal experience in the hope that it may be of help to others in a similar situation.

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Maybe they can't find replacement cartridges for their threat-o-matics. They are getting a bit old. Cue picture DMD.

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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caveman.jpg

 

Errrrr, how do you spell DMD? Is it errrrrr D, errrrrmmmm derrrrrr M, yeah, D, ugggh errr DMD, yeah that`s it :confused:

If I have helped or made you laugh in any way in your hour of need, then please click my scales <<<<<<<<<< ;)

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:lol::lol::lol:

BANK CHARGES

Nat West Bus Acct £1750 reclaim - WON

 

LTSB Bus Acct £1650 charges w/o against o/s balance - WON

 

Halifax Pers Acct £1650 charges taken from benefits - WON

 

Others

 

GE Money sec loan - £1900 in charges - settlement agreed

GE Money sec loan - ERC of £2.5K valid for 15 years - on standby

FirstPlus - missold PPI of £20K for friends - WON

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subscribing.

 

Its taken me four hours but I finally managed to read it all!

 

Its inspired me to get back in the fight with my DCAs- they seem to travel in packs :)

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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you guys think its quiet.

 

Most of my companys gave up at the first hurdle, yes after recieving a cca request and then either sending me a letter saying we have nowt or recieving a non compliance letter as they have not supplied a cca with my sig.

 

The only ppl writing to me seems to be studio cards who get there lovely letters back with no stamp. They need to learn manners a simple please gets u a long way.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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OMG Dave!

 

I can't believe this thread is still going. I haven't contributed since Aug 07! I had to start from page 24 to catch up.

 

It's good to see everyone is still around, Curlyben, ODC, spiritgirl, babybear to name but a few.

 

I had a battle of my own with RWC which I didn't serialise, as I have quite a few things going on at the moment, however I'm pleased to say that they've stopped writing and phoning me (remember my 3 calls a day, EVERY day). They had the cheek to pass my debt on to Scotcall, then on to Capquest (yes whilst in dispute), who I sent packing. So I've not had any DCA fun myself in over 6 months.

 

They will give up eventually. I'm surprised they haven't sold your debt on though. That's what they did to me the cheeky tankers!

 

Anyway I will be keeping a closer eye on proceedings from now on. :p

 

deedee xx

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My threads

deedee1310 v Abbey, deedee1310 v Capital One, deedee1310 v Halifax Plc, CapQuest CCJ, deedee1310 v Littlewoods & deedee1310 v Smile

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  • 5 weeks later...

2 calls today... They must have run out of pensioners and soft targets today?? :rolleyes:

 

1st one at home, obviously not in...

2nd one to mobile which I missed and called back...

 

Ring....

RWC: Good morning you're speaking to James at Robinson, Way. How can I help today. (I've had James before, total hothead, this won't last!!)

Dave: I'm returning a missed call.

James: Can I take the number you're referring to please.

Dave: Yep, it's 079..............

James: Mr B I presume...

Dave: Yes what do you want.

James: I can't see why we would have called you, we don't deal with you anymore (i'm that good?!)... I can only assume that it's about the letter we sent you in March that you failed to respond to..

Dave: I didn't fail to respond to it, I sent it back unopened and stamped JUNK MAIL like I said I would.

James: You're not helping yourself Mr B.. I'm going to send this to legal action and....

Dave: Aren't we doing security then James?

James: Can I take your date of birth and home postcode then please..

Dave: No, I don't give out personal details over the 'phone....

James: balloon-burst.jpg

:-D

Mr B.. *DO NOT* ATTEMPT TO SPEAK TO ME LIKE THIS..

Dave: That's a very authoritative voice James, were you trained how to do that?

James: I'M SENDING THIS TO THE SOLICITORS RIGHT NOW!

Dave: Ohh, you mean Horwich Farrelly who're registered at your Salford address, however, on the Law Society website it states no solicitors are registered there...?

James: YOU CAN'T POSSIBLY KNOW THAT, AND I'M NOT SITTING HERE BEING LECTURED BY YOU MR B...

Dave: Well, f**k off then...

James: Went off into a total rant about hell, debtors and damnation...

Dave: Careful James you'll split your a**h*le.

James: I'M SENDING THIS FOR COURT RIGHT....

Dave: you're talking b*ll*cks James...

James/Dave: Next 30 Seconds.. Mr B../F**K off... Mr B.../F**K off..... Mr B.../F**k off........ (you see where this is going...!)

Dave: Your an idiot James........ CLICK... Bye then.... :-D

 

I'm going to nip this in the bud and get a harassment warning out to them via their Comp's Procedure tonight.

 

Funny how he started off saying that they didn't deal with me anymore, and then just couldn't resist going into money and argument mode!! :lol:

 

Do a letter after tea me-thinks.. :D

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I think I'm going to print that out and frame it.

Nationwide-A&L-Halifax 1-Student Loans Company-NatWest-Virgin Media-Link-Capital One ALL WON!

Thames Credit -statute barred sent 13/11/08

BCW- prove debt letter- 14/08/08

Apex- CCA 14/08/08

Redcats UK- SAR 14/04/09

Call Serve- CCA 14/08/08

Littlewoods- no CCA letter 03/09/08- Lowells now

Wescot- CCA 19/9/08

Capital One/Debitas- now with Lowells

 

Any opinions are without prejudice & without liability. All information has been obtained from this site. If you are unsure, please seek professional advice. .

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