Jump to content


  • Tweets

  • Posts

    • Just a little something for consideration When a card is compromised, the replacements can be set up to automatically allow or manually re-add, old recurring transactions. The card issuer may ask you to confirm legitimate transactions which they would effectively 'migrate' to the new card Some do - some don't. Some staff on some cards seem to be entirely unaware/uncaring about this. Some card issuers expect you to sort it all out manually.   BUT if the leak is an ongoing lyca leakas it seems - as soon as you or your CC supplier give it to lyca/the leak source - compromised again     A note on security DONT use the same email or phone number for your banking as you do for sims etc. Although a bank eg santander leak would compromise this Infp seems to suggest that single/compromised multi factor authentication customers are priority targets, with more robustly secure cards being hit by 0.00 tests first Consider that the email address is one of the OTP recieving options AND one of the OTP security checks prior to sending the OTP - with the phone number being another So if they've got your card and email (same email for banking and end contact) - and you aren't forcing a phone OTP - you are compromised.  
    • Thanks for posting up the back of the NTK. The good news s that as it does not comply with the Protection of Freedoms Act, it means that you are not liable for the charge as the keeper as I explained in a previous post.  The PC fails for two reasons. The first is that it does not specify the period of parking. All it does is list the arrival and departure times of your car. Obviously that does not include the time taken to drive to the car parking space, manoeuvre the car into the space and later drive from the space to the exit. Nor does their times include things like getting kids disabled people out of and into the car as well as things like returning the trolley whilst still being parked. All of which can add a fair bit of time to the parking period which can then be subtracted from their ANPR times and makes your actual parking time a lot shorter than 118 minutes they seem to think it is. The second reason is that they failed to ask the keeper to pay Schedule 4 Section 9 [2][e]  (e)state that the creditor does not know both the name of the driver and a current address for service for the driver and invite the keeper— (i)to pay the unpaid parking charges You as keeper are now in the clear which is a good reason for you to contact Sainsbury  stating that you are being pursued as the keeper when you are not liable under the Act as well as the oher things I suggested in my previous post. If you don't get it cancelled with Sainsbury this could drag on for months with endless letters unlawfully pushing the price up to scare you into paying.  
    • Brilliant! That's great to hear and honestly pleased I'm wrong, my advice was out of concern. I checked some of your previous posts last night and you've been giving great advice to others at times. Bringing a claim can be serious (counter-claims etc) and it didn't appear you were knowledgeable based on posts so far. Far from an expert myself, just interested and will try to help. I'll sit on the sidelines, best of luck with the claim!
    • Thank you so much for the advice  I will try and up my savings to £500 for the next 6 months. Although I do still have an uphill battle, I feel more able to deal with it.  I hope my experience with the cifas marker helps someone else who finds themselves in that quite horrible situation. It is a huge weight off my shoulders getting it removed.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Taylor Wimpey and Electrical Issue


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1590 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi everyone

 

I'm hoping for some advice as to whether we have a case to take somewhere or if we should just accept what's been offered to us.  

 

We have lived in a new build for over 2 years now so our 2yr window is closed. 

 

Mid December, our smoke alarm upstairs was going mental in the middle of the night so we got up, removed it and took out the battery, assuming it must be that. 

 

Fast forward a week and our upstairs lights kept tripping. 

We isolated it to the bathroom and kept those lights off until we could resolve the problem. 

 

An electrician friend came round and went to investigate. 

He discovered we had a burnt out junction caused by a loose terminal connection. 

we had had a mini fire in the loft! 

 

He isolated the issue because it was just before Christmas and left us with one working spotlight and no alarm upstairs. 

We rang Taylor Wimpey on the 23rd December and they agreed to deal with it even though it was outside of the 2 years. 

 

The electricians concerned came out today, 13th January  (we've been without the upstairs alarm since then) and the guy actually looked quite shooked up by the damage to the lights.  He said he's never seen it happen before. 

 

 I'm not technical but a loose terminal connection, caused a power surge to the other junction boxes in the loop to burn out and melt. 

It got so hot it melted the junction boxes and sooted one of the loft boards. 

Thankfully, the fuse box did it's job and he admitted when they do their checks, they don't check this.  

 

They have agreed to come out in 2 weeks to replace the lights etc. and we've said they have to check all the other spotlights in the house too because we have concerns about the safety. 

 

In a nutshell, what I'm asking is, do we have a claim against Taylor Wimpey and/or the electricians? 

We have 2 children and animals and there but fore the grace of God, something seriously disastrous could have happened.

 

Equally, are we within out rights to ask for a completely different electrical company to carry out the work? 

I don't have much faith in the guys that Taylor Wimpey chose in the first place.

 

All advise is always appreciated.

 

Many thanks 

 

P.S. I've attached a picture of the junction box.

junction box.jpg

Link to post
Share on other sites

I suppose by two years, you are referring to some kind of guarantee given by the builder. Is this correct?

I'm struggling to understand why this shouldn't be subject to the usual consumer rules for the quality of services provided under contract as per Consumer Rights Act. Are there some special property rules which mean that consumer contract rules don't apply?

Also, as only an electrical safety certificate was issued. Who issued it? Do you have access to an independent electrician who can check out the system and who is qualified to issue a safety certificate? Would they be prepared to give a written opinion as to the safety of the system and as to the validity of the certificate?

Link to post
Share on other sites

Yes, there is a 2 year clause whereby they fix any build issues. Post this, it has to be referred to NHBC. 

 

I suppose that is my question, based on the fact they've played ball and are happy to rectify, do I just zip it? Or do I have a valid negligence claim out electrician said it was because the original work was not done to the correct standard. I'm sure I wouldn't have an issue getting a statement to this effect.

Link to post
Share on other sites

I can't imagine that claims for negligence would be excluded so my view is that yes you do have a claim for negligence. I wonder whether you might even have a claim in contract.

However, if you start going the litigation route at the moment then you are likely to delay things so I would suggest that you get the whole thing rectified, get a proper electrical safety certificate and then start examining any damage and any losses and start making a claim after the problem has been sorted out.

I would make sure that before they go into rectify things that you get a proper independent report and also take lots of photographs. Then get TW to sort out the problem. You might then want to get an independent electrician to confirm that it has been properly sorted and that the electrical safety certificate has been properly issued. Then examine your losses and come back here

 

Link to post
Share on other sites

Hi. Not commenting of guarantees etc, but I can assure you a loose connection in one box could not possible cause the others to fail. 

It’s far more likely the other connections were also loose, failing that a very high current was in the circuit for a long time. 
 

out of interest did you change low energy lights for high watt traditional types, or fit extra spotlights into the circuit?

 

Are you able to read the maker/ ratings on the failed junction?

Link to post
Share on other sites

Is that not a transformer for down lights ?   

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

No the only thing we've changed are the LED spotlights as they've gone.  This has happened consistently throughout the whole of the house, but the bathroom in particular.  I was disgruntled by this at the time because I thought they lasted a good period of time.  I just sucked it up, however, and didn't question anything could be amiss.  

13 minutes ago, Andyorch said:

Is that not a transformer for down lights ?   

 

Andy

No clue Andy, I could have the name wrong!

Link to post
Share on other sites

Hagar produce good quality products, it might be worth a bit of time emailing them images if there is more than one like this as it could be a faulty batch or they may offer some support as to the issues, other houses around you may have the same issues with potential fires. 
 

www.hager.co.uk

Link to post
Share on other sites

agree that loose wire will cause massive load on circuit a it is behving like an arc welder. Now how that affects the others will depend on how they are connected together.

Terminals that are not dead tight will work loose by the cyclic resonance of the ac anyway so worth checking evry socket,  switch etc in the house

Link to post
Share on other sites

Eric. Loose connection will cause massive heating, but will not change the overall load as that is based on the resistance of the circuit and if anything that would go up due to the loose connection(s), so current would drop. 

Link to post
Share on other sites

  • 2 weeks later...

So an update on this...…...

 

I have obtained an independent electrical report that states the issues.  The electrician from the original company came back and took out the transformers/junction boxes and re-wired the bathroom.  He left here without providing us with any paperwork whatsoever.  I've rung their offices and they are telling me that they don't have to and are not going to issue me with any paperwork whatsoever to show the work has been done.  Surely this can't be right?  In my head, I think they're trying to hide the issue so we have nothing to claim with?  Can someone advise if they're pulling a fast one?  And do we have something now to start proceedings?

 

Thanks 

Link to post
Share on other sites

Sorry, I don't know enough about the subject to be able to tell you anything about the obligations of electricians.

Link to post
Share on other sites

Electrical certificate or a EICR (Electrical Installation Condition Report) ?

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Thats what you may receive...only the person that instructed the electrician would receive the EC

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Are we not entitled to have something that verifies work has been carried out on our property?  Surely if and when we sell the house we are obliged to inform the new purchaser of any work that's been undertaken on our behalf, along with appropriate certificates?

 

I also assume by this you mean that there is a certificate but they would send it to the builders? 

Link to post
Share on other sites

Hi

 

I can understand your concern especially after what has happened.

 

Did you get a survey done before you moved into the property even though it was a New Build?

 

In any of the documentation you received for the property from Taylor Wimpey is there anything mentioning the electrical installation to the property?

 

I would also advise having a wee chat with your councils building control to see if the builder of the new builds was required to notify them of any electrical work and if certificates were required.

 

some links for you:

 

https://www.electricalsafetyfirst.org.uk/find-an-electrician/building-regulations/england/

 

https://www.planningportal.co.uk/info/200135/approved_documents/82/part_p_-_electrical_safety

 

http://www.niceic.com/find-a-contractor/factsheets

 

http://www.niceic.com/find-a-contractor/electrics-explained

 

https://www.niceic.com/find-a-contractor/certificate-check

 

 

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

Link to post
Share on other sites

Well the NHBC certificate surely replaces such a need?  They would, however, rely on the electrical safety certificate that is issued by the qualified electrician.  We do have the original but the issue I have is that the original work was shoddy and led to the said issue.  

 

My issue now is a) are they wrong in not issuing us with something to say that they have carried out remedial work  and b) do I have a claim for negligence and how do I go about this?

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...