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    • My Ebay account was permanently suspended for "buying activity" allegation. I literally have no idea what they are talking about.   It's literally impossible to contact them by email or phone if your account has been suspended. They owe me: 1. £400 for items sold which have been delievered to the buyer 2. £350 for a faulty computer screen I purchased , which I now can't return. It's unacceptable they should hold my monies under these circumstances.I have video evidence the computer screen is faulty. But its completely frustrating, because you cannot under ANY circumstances contact  them by email or phone if your account has been suspended. So I cannot find out what guidelines I'm supposed to have broken. I'm not prepared to accpet this. I have Ebay's physical address. I am going to go to the small claims court, and appoint bailiffs `if I win and they don't pay up. Do you think Trading Standards would be interested? Or is there an Ombudsman to go to? With literally millions of accounts, this must be happening all the time. Ebay must be retaining millions of pounds under false pretences. Is it not the law you can retrun a faulty item bought over the internet, whether from ebay, or anywhere else?
    • Although this situation is mildly disturbing like a fly trapped behind the curtain on a warm day, your creative responses are always a joy to read, Dave. Cheers. Will send across. 
    • Hi I stupidly left my handbrake off,  and my car rolled down a hill and into a fence owned by a company. I am a part owner of the company that owns the fence. My car insurance (Prima) states they won't cover the damage to the fence, just the car as they state  "you own the land', although I don't and I did make that clear to them when reporting the accident.. I understood a company is a separate legal entity, so should be considered third party damage and car insurance should cover? The property has a £400 excess and I'm already going to be paying out the £500 excess on car insurance, so want to avoid paying both if I can.. Thanks for any advice you can give...
    • Lowell , Cabot etc, I'm not sure how I can politely put this, but F taking money from your kids mouths to pay them!
    • Yes, they are digging themselves into a ditch, with regard to people like you who fight back. Remember that, sadly, the vast majority of motorists who get these tickets think they are fines, that companies like ECP have some sort of official status, and give in and pay. They are just putting barriers in your way and encouraging you to fold. How about this as a reply - Dear ECP, Re: Subject Access Request PCN no.XXXXX I refer to my Subject Access Request dated XXXXX and received by yourselves on XXXXX. Thank you for your bizarre letter of 23 April.  Your letter requests Photo ID - which I have already sent to you.  The letter also requests proof of ownership of the vehicle - this is impossible to produce as the vehicle in question was on hire. In any case requests for proof of ownership are silly given your PCNs invite registered keepers to nominate drivers who do not own vehicles. I note all this concern for correct identity was absent when you decided to send letters threatening me with all & sundry if I didn't pay you money! The SAR was received on XXXXX.  I have already sent Photo ID.  The clock is ticking.  I am well aware that I would have the right to complain to the ICO and to sue you for not respecting your statutory duty should you not respect the 30-day deadline. Tick, tock. Yours, XXXXX
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Suspension Question


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Remember neil, if your workplace rep lacks the skills or knowledge to help you, you can go direct to the regional rep.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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"the business" suspends you rather than a specific person, so it's not a helpful question

 

Any other questions get you into "who saw what" which you'll find out if the investigation goes anywhere, and are therefore best avoided so you cannot be seen to be influencing the investigation (which in law is a neutral process)

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Hi, so the rep called and has said that he can only give 'telephone advice' as its only been a month since I joined them....not sure who I can take in with me now as I do not want any off my staff in the meeting, as my manager has told them all that 'I am off sick'....

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the tell the rep what has happened and ask them to speak to the investigator/manager. If the rep is a full time officer rather than a lay rep they will know the score, if it is a workplace lay rep it may be harder to get taken seriously depending on how big the company is, how many union members there are and so on.

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I'm sorry to hear that this is the case with the union. It is correct, I went to my union rep for advice shortly after joining and while they were extremely helpful (on an unofficial basis), they couldn't fully help until after 3 or 6 months of membership.

 

I can't stress enough to be patient with all this and only speak when spoken to. They will contact you when they want to, not before. If any of your colleagues contact you during the suspension period, confirm that you are off sick and thank them for their concern. If this does happen, DO NOT tell HR or your manager that you have spoken to them. Silence is going to be your best friend until you get called in for the investigation meeting (if you get called in, you may get called back into work if they find no proof).

 

I do hope you get the result you do and the next message we get from you is that your case was unproven :)

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if you have friends who are reps anywhere they can come with - legally it does not have to be YOUR rep.... any qualified relatives?

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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I'm not saying that taking someone you know is a union rep is not the right thing to do but I would check that first.

 

I had trouble with this when I was suspended; I wanted to take an ex-colleague who was a union rep. ACAS told me this would be perfectly fine but HR wouldn't allow this. Said it went against the terms of my suspension and employment contract. They used it against me in my investigation, said I was speaking to external parties about my suspension which was a breach of contract. I never got a chance to find out who was right.

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ACAS told me it is fine speaking to union reps but they have to have proof that they are reps of a union but saying that its also down to the company HR policy who can attend.....total nightmare!

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Make sure you make an audio recording of any meeting, it could prove invaluable if you end up at an Employment tribunal.

 

If you do go into the meeting alone and feel overwhelmed at any time then do request a brief adjournment, so you can get your thoughts together and process the information so far. Do not be timid about requesting several brief adjournments, if that is what you need to respond effectively.

Start every day off with a smile and get it over with.

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ACAS told me it is fine speaking to union reps but they have to have proof that they are reps of a union but saying that its also down to the company HR policy who can attend.....total nightmare!

 

it is not down to the company. You have no right to be accompanied at an investigation meeting, unless their policy says so, but if it is a disciplinary you have a right to be accompanied, in law, by

- a collegue employed by the same company

- a union rep/official - of any union, employed by any company not just yours, as long as they can show they are a rep/official

Never assume anyone on the internet is who they say they are. Only rely on advice from insured professionals you have paid for!

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Thanks for that. Im still trying to find someone. Is there any timescale for HR to inform me that I am suspended?

 

HR don't have to inform you you are suspended, since (according to you) your manager has already done so.

 

Hi all,

On Friday I got pulled into my bosses office who informed me that I was suspended with immediate effect

 

Are you saying that you don't believe your manager and want HR to confirm it?.

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My manager suspended me but it has to be OK'd by our HR and I have not heard anything from them..

 

Surely that's an internal procedure that means your manager needed HR approval before telling you that were suspended? HR don't have to tell you as well do they. is that actually stated in the company disciplinary policy? Presumably you have assumed you are suspended as you haven't been in to work since your manager told you that were suspended?

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