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    • Ok how about this to the CEO? I know it sounds super desperate but lets call a spade a spade here, I am super desperate: Dear Sir, On 29th November 2023 I took out a loan of £5000 with you. Unfortunately very early into 2024 I found myself in financial difficulty (unexpected bills and two episodes of sickness and the tax office getting my tax code wrong resulting in less pay for two months) and I contacted you (MCB) on 13th February 2024 asking if there was any way I could extend the length of my loan to 36 months. I fully explained why I was requesting this and asked for your help. I did not receive a reply to that email so I again contacted you on 7th March 2024 to advise you of a change in my circumstances which resulted in me having to take out a DMP and asking you to confirm that the direct debit had been cancelled. You would have also received confirmation of this DMP from StepChange but you did not acknowledge receipt of my email. I have only managed to make one payment from my loan but did try and contact MCB to discuss extending my loan, help etc.  I have now therefore fallen behind on several of my debts, yours included, and as a result you have lodged a Cifas marker against my name for "evasion of payment", which has resulted in me having to change banks, which has been an extremely difficult process because of the Cifas marker. I do not feel you have been fair or given me the opportunity to fully explain my situation to you before you lodged the marker against my name. I appreciate it is a business and you have acted accordingly, but I did try to make contact to arrange alternative arrangements and at no point, not even to this day, did I ever intend to not repay my loan. I cannot stress to you enough how much this has affected my mental health. I am having trouble sleeping and my existing health condition has been exacerbated by all of this. What I would like you to do is to please, please remove the Cifas marker and let me make arrangements to pay the loan back through a DMP.  Please sir, I am begging for your help here. I am not a dishonest person and I have never been in a situation like this before. I am desperately trying to make things right but this marker is killing me. Please can you help me? I look forward to hearing from you. Yours faithfully,
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Drive Belt covered by manufacturer's warranty ?


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My son's VW Golf needs a Drive Belt replaced, is it covered by the manufacturer's warranty.

 

It's a 15 plate done just over 20,000 miles.

Any advice I give is honest and in good faith.:)

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I would argue the toss with the garage that sold the car. A cam belt is the most important part of the engine and should have a life of at least 50k, probably more unless there has been some contamination of the belt.

There should be no valid reason to change the belt at 20k.

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This is the belt...

 

http://www.ebay.co.uk/itm/Continental-Contitech-V-Ribbed-Drive-Belt-6PK1025-AUDI-A3-VW-GOLF-VII-2-0TDI-/181404104345

 

They want about £100 to fit it, car has full service history, no modifications.

 

It was in for a service and I was told this belt needed replacing car is booked in with vw dealer and I'm hoping It'll be covered by the warranty.

Any advice I give is honest and in good faith.:)

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Aaash, It's one of those things that "need" replacing (not) and warranty doesn't cover it (it does).

 

In my experience the belt is fine and the dealer is milking it.

 

Report to VW head office in UK and Germany.

 

how do they know that the belt needs replacing???

 

The service they do doesn't involve anything more than sucking a bit of the old oil out and putting fresh one in along with a new filter if you're lucky (most times just a wipe of the old one).

 

To access the belt they'll have to take two covers off which they won't do.

 

Did they also say that you need new wiper blades, light bulbs and tyres?

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Hi King,

 

The car was bought from Arnold Clark, that's who serviced it, my son noticed a repeating noise from the engine and mentioned this before the service.

Arnold Clark said the belt needed replaced and it would cost just over £100, but they suggested I go to a VW main dealer and get it changed under warranty.

 

The car is booked in to a VW main dealer on the 27th so they can check it out.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

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VW should fix any problem with the cambelt.

 

Except that it is not the cambelt! It is a multiribbed auxiliary drive belt, commonly called a 'serpentine belt' (see post #6)

 

In my experience the belt is fine and the dealer is milking it.

 

If you cannot recognize the difference between a cambelt and an aux drive belt, one could question your experience.

 

We do not know why a replacement was recommended, it could be that one of the ribs has been damaged, by a flying stone for example, which could account for the 'repeating noise' in post #8.

 

Or it could be contaminated by oil or other fluid. We do not know so should not cast judgement on the servicing agent until the facts are known.

 

I am aware of the bad opinion that some regular posters have of Arnold Clark, but lets hold fire until the vehicle has been examined by the VW dealer.

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Excuse my superficiality in not reading every comma of the thread.

I wrongly deduced that op was referring to a cambelt.

I withdraw from this discussion before I get stoned to death in the village square.

To the op: Auxiliary belts are very easy to change and inspect.

Get a second opinion from any mechanic who would inspect the belt and show you its conditions.

If VW charges you for diagnostic and they find no fault, make sure you bill the "experts" at [...] Arnold Clarks.

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VW should fix any problem with the cambelt.

 

Except that it is not the cambelt! It is a multiribbed auxiliary drive belt, commonly called a 'serpentine belt' (see post #6)

 

In my experience the belt is fine and the dealer is milking it.

 

If you cannot recognize the difference between a cambelt and an aux drive belt, one could question your experience.

 

We do not know why a replacement was recommended, it could be that one of the ribs has been damaged, by a flying stone for example, which could account for the 'repeating noise' in post #8.

 

Or it could be contaminated by oil or other fluid. We do not know so should not cast judgement on the servicing agent until the facts are known.

 

I am aware of the bad opinion that some regular posters have of Arnold Clark, but lets hold fire until the vehicle has been examined by the VW dealer.

 

OMG, a sensible answer on a thread about Drive Belts. I must be dreaming.

 

If a part fails because of a manufacturing defect within the warranty period then its generally covered. If it does not, it isn't.

 

H

44 years at the pointy end of the motor trade. :eek:

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44 years at the pointy end of the motor trade. :eek:

GARUDALINUX.ORG

Garuda Linux comes with a variety of desktop environments like KDE, GNOME, Cinnamon, XFCE, LXQt-kwin, Wayfire, Qtile, i3wm and Sway to choose from.

 

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As you are probably aware AS has won several awards. Most of these were where sharkie was nominated by publishing organisations----he was one of their largest customers.

In this area, they no longer hold the Volvo & Honda franchises !!!!!

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I've said it before but it's worth another mention, manufacturers rarely terminate dealers. More often than not dealers give up franchises due to unrealistic sales targets. I suspect this was the case with Volvo and Honda.

 

H

44 years at the pointy end of the motor trade. :eek:

GARUDALINUX.ORG

Garuda Linux comes with a variety of desktop environments like KDE, GNOME, Cinnamon, XFCE, LXQt-kwin, Wayfire, Qtile, i3wm and Sway to choose from.

 

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Now chaps ..less of the handbags at dawn..keep this civil.

 

Andy

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I've said it before but it's worth another mention, manufacturers rarely terminate dealers. More often than not dealers give up franchises due to unrealistic sales targets. I suspect this was the case with Volvo and Honda.

 

H

 

 

 

 

 

 

 

 

 

 

I think you are partially right. At that time, Volvo did not have a range that would sell well in this area. They built a brand new showroom which today stands boarded up. Honda however is a different story in that Honda has always sold well in this area because of their reliability reputation. So why did they lose the franchise ?????

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Off topic posts unapproved...I did warn you.

 

Andy

We could do with some help from you.

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I have a quote from Arnold Clark : Advise Aux Belt Noisy, Advise Renewal.

 

Labour Hours: 0.8

Labour Rate: £85.00

Labour Cost: £68.00

 

Part Number 6PK1025

Part Price £23.41

 

Total £91.40

 

Total Inc Vat £109.69

 

Is it better showing this to the VW main dealer when handing the car in tomorrow.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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Dropped the car off yesterday morning at 9.15, got a phone call at 3pm from a VW technician saying they could not hear any noise or find anything wrong with the car and could they keep it overnight and see if they could find anything starting it from cold in the morning.

 

They phoned at 9.15 this morning, saying the timing belt tensioner needed replacing as this fault could cause serious damage to the engine.

They would have to order the part so would need to keep the car overnight again, they will phone me tomorrow to let me know what the score is.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

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RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Got the car back today, problem sorted, no charge.

 

I haven't seen it yet but my son says it's sounding and running a lot better, they even gave it a hoover and wash.

 

Bit of a pain not having the use of it for 3 days but just glad there was not any more damage done.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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