I have so far received one quotation Job Card329 2.pdf

Good evening I managed to get one independent inspection (16-11-23) and one tomorrow the garage plugged in the vehicle which has come up with some faults. Faults •Electronic Central Electric = 4 • Instrument Cluster = 1 • Passengers door Electronics = 2 lots of passive/Sporadic left rear turn signal hub Left Tail lamp bulb left tail lamp remote Control Key 1 also Active/Static Locking unit for central locking range/performance Original manufacturer sparks plugs, cover in oil was told need replacing

Apologies again issues reported in May 23 Jumping off in first gear, locking system issues, entertainment issues, scratched windows screen, worn wiper blades, dried mud/sludge in petrol cap. reimbursed for wiper blades once cinch received picture and receipt evidence, and given £50 goodwill to have window screen looked at Gave Outcome. Told by Cinch May 23 Aftercare team will be in touch with an appointment at garage. Heard nothing since 8th Sept 2023 Oil light/EPC light/Engine management light came up on dashboard Reported to cinch same day. After Halfords 10in1 check Heard Nothing Vehicle booked in to garage 30-10-23 Vehicle then booked into another car at days notice to me 11/10/23 Car available to be collected 20-10-23 Electrical issues still continuing, entertainment system issues, scratched window screen.

So issues that still exist: locking system issues. Scratched Window screen. Entertainment system issues ( which I was told was corrected via a software update) I have sent multiple formal complaints to Cinch

Thank you I will ask them for that information No nothing in writing cinch said they would try to organise a courtesy car but is not something they do when the warranty is has expired, that is the only email I have from them regarding this. In regards to the vehicle oil light the EPC light and Engine management light coming up on dashboard 8-9-23 / entertainment issues- The vehicle went into Seat garage on 20-10-23 where I was told these problems are corrected new oil seperator fitted/software update, but the entertainment system issues seem to still be continuing in regards to electrical issues this was not something that was asked to be look at despite me reporting this is May so electrical issues also continue sorry for long reply

Thank you very much most definitely that will be the first thing I do tomorrow morning, is to call around to book an MOT. as mentioned I have been able to book in with a independent Garage that will have a look on Friday morning is there anything I should be asking them pacifically for , I will also ask for the quotations of any work needed. Unfortunately nothing in writing from them only an acknowledgment of my call regarding the issues, I was then asked via email to forward to them the Halfords report which I did straight away. Thank you

Yes that’s right I was advised not to drive the vehicle from 08/09/23 Cinch advised this when I called to report the issues with the oil light/EPC light and Engine light In total 6 weeks without being able to drive the vehicle. 08-9-23 until 20-10-23

The vehicle is book in with one garage this Friday! I have no issues booking the vehicle in for independent inspections which I have booked one already and I have called around a few places today with no luck but will try a few more tomorrow

This is also one of the acknowledgments I received from cinch a few days after vehicle delivery I did also forward these emails from Cinch to Blackhorse. Photo.pdf

My apologies for some reason did not appear to get in the full letter. ok so shall I leave off the independent inspection now. Many Thanks again Safari - 14 Nov 2023 at 7:28 pm.pdf

@BankFodder Good evening I contacted a garage whom have book the vehicle in for a health check on Friday, he questioned as to why I want or need a health check and is there anything wrong with the vehicle why do I want it looked over, now every call I’ve made in regards to these checks I am being told either they are unable to say if faults were there before or not and reports are unable to stand legally Advised by the AA and also RAC and another independent MOT test centre. I also received a reply from Blackhorse in regards to the letter above I will upload this now and also the other Many Thanks again for all your help and advice Safari - 14 Nov 2023 at 7:12 pm.pdf

Photo.pdf

@theberengersniper sorry for the delay I am not that good with phones so had to work out how to turn the photo into a PDF in order to show you. My apologies Now this is stating the photo is to big I am unsure how to upload a picture

@dx100uk Thank you for your reply. Blackhorse stated that Cinch concluded that I did not report the sludge issues directly to them after the vehicle was delivered and as such this is not something that they would look to cover, I definitely did report this along with cosmetic issues not advertised. i was told regarding worn tyres, SEAT explained to Blackhorse that these would be down to my wear and tear. Due to the oil seperator I believe causing the check oil light, EPC light on dashboard and Engine light to come on, this has been put down to No evidence to show these issues being present or developing at the point of sale.

@theberengersniper No problem, Thank you so very much I really appreciate all the help and advice you have given me. we noticed dried mud/sludge inside the “petrol cap” The engine idle speed we was told was due to oil separator needing replacing, could this be the reason it felt as though the car was jumping off fast in first gear. The car is petrol The vehicle came with passed MOT February 2023 sold to myself in May 2023 next MOT due February 2024 i was told by the seat garage the engine air system intake leak was due to the oil seperator and this is down to my wear and tear of the vehicle and this would have been showing on the dash at the point of sale and not something that could of been developing.