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    • Everyone knows the tories were hiding the costs - and even added 4 billion quid to the taxpayers high interest credit card to fund a chunk of the NI tax reduction - prime example - look at how much cost was hidden re the Rwanda dogwhistle -10 Billion quid     and re the handful of rebels on the benefit limit If the disasters (like the Rwanda rubbish) of Tory dogs being wagged by the extremist minority ERG tail doesn't highlight the issues .. Enlighten yourself here .. (fat chance) Sir Keir Starmer is right to show Labour rebels the door WWW.INDEPENDENT.CO.UK Editorial: Suspending seven MPs following their rebellion over the two-child benefit cap is more than a prime minister flexing his political muscle. It is a...  
    • Trump instigated that didnt he @theoldrouge despite losing the election - and Biden mitigated as much as he could within his boundaries?   "President Donald Trump ordered a rapid withdrawal of all U.S. troops from Afghanistan and Somalia in the wake of his 2020 election loss"   “The order was for an immediate withdrawal, and it would have been catastrophic,” said Rep. Adam Kinzinger, R-Ill., one of two Republican members of the special panel. “And yet President Trump signed the order.”   Trump ordered rapid withdrawal from Afghanistan after election loss WWW.MILITARYTIMES.COM The memo was among the latest revelations from the congressional committee investigating the Jan. 6, 2021, attack on the Capitol building.   Although i agree that Biden should have done more to mitigate Trump driven disasters
    • ok your WS is wrong. Paragraph 16 and 17 says  you did not contract with evri but this is not true - see below  Furthermore to the eBay Powered By Packlink T&Cs that Evri is referring to, Clauses 3b and c of the T&Cs states:  (b)   Packlink is a package dispatch search engine that acts as an intermediary between its Users and Transport Agencies. Through the Website, Users can check the prices that different Transport Agencies offer for shipments and contract with the Transport Agency that best suits their needs on-line. (c)  Each User shall then enter into its own contract with the chosen Transport Agency. Packlink does not have any control over, and disclaims all liability that may arise in contracts between a User and a Transport Agency post 251 of occy thread - £844 lost    you should also add a paragraph on donough v Stevenson talking about the fact that even without contract there is still duty of care to goods and by failing to deliver this duty has been breached.   Make those changes and post it back up here and I'll check over things again
    • no we cant add the occy thing because leicster are being difficult people so we're just going to go without it for now
    • no you can email it dont worry about that. take out the index of statement of truth, just not needed
  • Our picks

    • If you are buying a used car – you need to read this survival guide.
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      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Recommended Posts

Dear all.

 

My tenant are asking me to repair the rear fence.

However, because of the different configuration of the garden behind us, our rear fence is actually the neighbour’s left hand fence. If this is the case, then are we still definitely responsible for this fence?

 

 

The deeds do not say whose fence it is!

Does anybody have any ideas please?

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One very common indication is to see which side of the fence supports are mounted.

 

If you have a fence which is supported by upright posts on one side - not in the middle, then the convention is that the posts are mounted on the side of the owner of the fence - the neighbours get the smooth side.

 

You can double check by having a look at the fences for the the next 5-10 houses up and down from you to see if the follow that pattern.

If you find that every garden has the smooth side on, say the left - then that is a fair indication of who is responsible for each fence.

This is not a binding test but I expect that if you presented it to a court in that way - then in the absence of any other evidence, the court would go along with it

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Another convention, that the Deeds may indicate, is that any dividiing fences are jointly owned by both neighbours. Fence posts can run along the property line, esp the concrete slot in posts. Waney lap fencing tends not to have a 'good' side.

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  • 1 year later...
oh - I was not aware that I would need a contract of employment agreement.

Is there a template available for one of these please?

 

It is not something we carry, no.

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Yup, if grace and favour accommodation that goes with job best to get a solicitor to draw up an employment contract. If however, the person is a lodger that is doing a bit of cleaning in exchange for a reduced occupation charge then no contract needed as no tenancy or employment exists. Does the person have their own front door? Kitchen/bathroom- basically are they using 1 room in your house or is the space self-contained? You are not a landlord as there arent enough people for it to be a house of multiple occupation and you live there.

You can agree to a contract that says that the person live there in exchange for cleaning duties and that you will give, say, 4 weeks notice to leave should you want them to go. This will formalise things and make them clear what is expected but esentially they have no rights as they are "excluded occupants".

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  • 5 months later...

Dear all -

 

Today, I had two loss adjusters visit my property - one was a very young colleague accompanied by an experienced adviser and was apparently there just to shadow, but it became clear early on that she was there to run the meeting.

 

To cut a long story short, after grilling me rare (!) about a theft from my house which was being refurbished, I was told by the younger colleague that the meeting had been tape -recorded!

I was astonished and said that I had not been asked permission. The older colleague apologised, asked me to forgive them, that it was a "school boy error" and she would erase it - which they did in front of me. They explained that the machine was put on half-way through the meeting when I went off to get my builder's phone number from my car and that they "forgot" to tell me.

 

My question is - what redress - if any - do you think I may have against the loss -adjusters.

At the moment, my claim is still being considered - but obviously this is a separate issue. I did call the insurance company to make sure it was on the record.

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Compensation for illegal recording?

 

It wasn't illegal anyway, was it?Lots of threads on here saying that you are entitled to covertly record meetings, no law against it. (Only issue is whether admissible in court if ever came to that). If you would have been entitled to covertly record the meeting then so were they - the law presumably cuts both ways!

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  • 2 weeks later...

Hi all-

Could somebody advise me if I have a claim against an agent for the following situation?

 

I employed a local agent to market my property. His sales manager in the residential side actually viewed the property and subject to me agreeing a few renovations which I agreed to, we shook hands on a 24 month AST in his offices and I was asked to serve a S21 on my current tenants who were unsure at that point if they wanted to stay and forwarded this info to the agent. My tenants had actually asked me if we would consider doing the same renovations and then they would stay.

 

To cut a long story short, my agent called me up and just said that the new tenant – his sales manager – would not be moving forward with the property

I am trying to mitigate my losses, if you judge that I have losses , by employing another agent to rent the property before the tenants move out on the 6th September – so there is still time. I have asked my tenants if they now still want to stay but they have not responded.

 

My question is: if I am unsuccessful in rerenting the property and incurring a void period – do I have a claim against the agent and his tenant for breach of contract or similar? Very surprising behaviour from two agents! I have all correspondence between myself and the agent confirming the deal including telling me to serve a S21. This agent promised he would find another tenant for me but after 5 viewings and no offers, he has given up and told me to employ another agent!

 

 

Thanks in anticipation of your responses.

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what do you have in writing? how far down the line has the notice to quit gone as you can unwind that but without some cast iron contract that has a performance related penalty clause I see little to take the agents to task with.

You could report the agency to their trade organisation for misrepresentation but that is about as far as it will probably go without paperwork

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Some quotes from the correspondence:

“As we said yesterday.. Speak to them and tell them what is happening.. At the same time serve the section 21... Tel then they can leave early if they find something, you will give them a good reference etc etc etc needs to be done ASAP or everyday it will drag out..”

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I employed a local agent to market my property. His sales manager in the residential side actually viewed the property and subject to me agreeing a few renovations which I agreed to, we shook hands on a 24 month AST in his offices and I was asked to serve a S21 on my current tenants who were unsure at that point if they wanted to stay and forwarded this info to the agent.

 

 

I've never heard anything so crazy!

 

You've mitigated your losses by offering a tenancy to the existing tenants who you have already said might have moved anyway.

 

I'd put this down to experience.

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Without sounding racist it sounds like you may have asian letting agents ?

 

With all due respect you failed.

 

Bad landlords and letting agents come in every shape and color and size and race that you can almost think of.

 

Please let us tick to the facts that are relevant to the OP here. Discussing the landlords race is not relevant.

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  • 4 months later...

Dear all

 

I am a landlord in dispute resolution. The deposit was £1200 and £500 was withheld due to an estimated £3500 total of damages caused by the tenant who claimed it was all wear and tear.

 

A contractor quoted for the damages and my landlord insurance paid out for the full amount after sending a loss adjuster to carefully examine the property and the checkout inventory. £500 was removed from the pay out as this was the amount withheld by the tenant.

 

My question is: When I fill in the TDS resolution, should I use the insurance payout as evidence that damage was caused by the tenants or will this weaken my case as I received 3k for the damages?

 

Thank you in advance for your responses :)

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Ins claim only shows you have made a claim for an insurable loss, not who caused it.

As Ins has paid damage claim In full TDS should only consider £500 claim for rent owing. You can't receive payment for same damage twice.

You could run an online quote for current Ins Co for next year, stating you have made a claim in last 12 months, to see what Premium is applicable for next year compared to this and subtract curr yr from next year 9the 'additional premium' and ask Ins Co if that additional premium for claiming will reduce over next 5-6 years and by how much pa. Add all annual additional Premiums together (what T damage will have cost you for making a claim) and add this to the £500 . Let TDS decide, but don't withhold any rel info about claim. They should allow additional premium claim to restore your Ins position to before claim.

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Ins claim only shows you have made a claim for an insurable loss, not who caused it.

As Ins has paid damage claim In full TDS should only consider £500 claim for rent owing. You can't receive payment for same damage twice.

You could run an online quote for current Ins Co for next year, stating you have made a claim in last 12 months, to see what Premium is applicable for next year compared to this and subtract curr yr from next year 9the 'additional premium' and ask Ins Co if that additional premium for claiming will reduce over next 5-6 years and by how much pa. Add all annual additional Premiums together (what T damage will have cost you for making a claim) and add this to the £500 . Let TDS decide, but don't withhold any rel info about claim. They should allow additional premium claim to restore your Ins position to before claim.[/quote

 

Thanks.

 

However I am not claiming for damages twice. 500 pounds was deducted from my payout because I had withheld it from the deposit. ..so not paid in full actually.

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