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    • Write to the IPC complaining that UKPC have not observed the requirements of PoFA . IPC  Waterside House, Macclesfield SK10 9NR Dear IPC, I am writing to complain about a serious breach of the Protection of Freedoms Act 2012 by UKPCM. I feel that as it is more a breach of the Act rather than not just  complying with your Code of Practice which is why I am bypassing your operator. Should you decide to insist that I first complain to your operator, I will instead pass over my complaint to the ICO and the DVLA . My story starts with being issued a windscreen PCN on 8/3/24 which was almost immediately removed and a second  PCN was then  sent by post on 13/3/24  [deemed delivered 15/3/24] which I did not receive and had to send an sar to have that particular mess revealed later  but that is not the reason for my complaint. UKPC then sent a Keeper Liability Notice dated 12/4/24 warning me that as 28 days have now elapsed, I as keeper am now liable for the charge.  This is in direct contravention of PoFA since the keeper does not become liable to pay until the day after the original PCN is deemed to have been given which would have been 13/4/24 -a Saturday ]. Not only does it not comply with PoFA but it fails to adhere to your Code of Practice and is in breach of their agreement with the DVLA. You will be aware that this is not the first time that UKPC have fallen foul of the DVLA and presumably yourselves. I have included copies of both Notices for information. You will realise the seriousness of this situation if this is standard practice from the UKPC to all motorists or just those where windscreen tickets are involved since the Law regarding PoFA is being abused and is unfair to misguide motorists. I await your  response which I understand will usually be within a week. -------------------------------------------------------------------------------------------------------------------------------------------------------I would think that should be sufficient for the IPC to cancel your PCN though  you should await comments from the Site team before sending your complaint. Don't forget to include both PCNs.  
    • Hi DX, Sorry, fell asleep as I was up all night last night writing that statement. Yes, I attached the rest of the witness statement on post 50, bottom of webpage 2. That's the important part.  It looks like the lawyer who wrote Erudio's Witness statement does not work for them any more. So, I'll have another lawyer representing instead. Not sure if I can use Andy's hearsay argument verbally if that happens.... I did not put it in writing. Apart from not sending deferral forms, my main argument is that in 2014 Erudio fixed some arrears mistake that SLC made and then in 2018 they did the same mistake, sent me confusing letters. What is the legal defence when they send you confusing material?
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    • That isn’t actually what the Theft Act 1968 S1 actually says, BTW. https://www.legislation.gov.uk/ukpga/1968/60/section/1 (1)A person is guilty of theft if he dishonestly appropriates property belonging to another with the intention of permanently depriving the other of it;   The difference between what you’ve said and the Act? a) intent to permanently deprive rather than  just depriving (which is why the offence of “taking without consent” was brought in for motor vehicles, as otherwise "joyriders" could say "but I intended to give it back at the end") b) dishonesty : If I honestly believed A's pen belonged to B, and took it and gave it to B - B might be found guilty of theft but I shouldn't be. 
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lowell/overdale claimform - old Shop Direct CAT debt - Now Wiped out by my Court Charges Reclaim **WON**


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Hi hillards,

 

I've been thinking whats the best way to do my claim, online or by post?

 

Because if littlwoods mess up like they did in your case, I can call a judgement faster online.

 

Thanks

Andrew

We live in a world where seeing is not believing, where only a few know what really happened.

NatWest Problem *****Refunded*****

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It's usually advised to claim by post as you cannot fit all the wording of the POC onto the online form.

 

To be fair, it wasn't Shop Direct who messed up, it was the court. Long story but something went wrong and SD eventually got a set aside, despite settling based on the default court order.

 

The limits are the same for online and postal claims, regardless of the method. You would still have to call the court to check before you could claim judgment by default, and I doubt the same circumstances would apply.

Be good to those who give you advice that helps - click the star to give them your thanks by way of a reputation credit.

 

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I've read you also can't get the fee waverd when you on benefits if you do it online. So I'll be doing it by post.

 

I'll get my N1 form done tonight and I'll upload just to make sure its all ok.

 

Thanks

Andrew

We live in a world where seeing is not believing, where only a few know what really happened.

NatWest Problem *****Refunded*****

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Hi hillards,

 

I've just got a few questions on filling in the N1 form.

 

 

In the "Claimant(s) name(s) and address(es) including postcode" do I just put my name & address then Shop Direct Ltd & the address i've got for them?

 

In the "Brief details of claim" do I just put something like, I am claiming back unlawful penalty charges plus restitutionary interest to Shop Direct?

 

Is the value what I'm claiming plus the interest on the day I post the N1 form?

 

Thanks

Andrew

We live in a world where seeing is not believing, where only a few know what really happened.

NatWest Problem *****Refunded*****

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The CAB have a good guide at: http://www.adviceguide.org.uk/wales/consumer_w/consumer_taking_action_e/consumer_legal_actions_e/consumer_going_to_court_e/consumer_taking_court_action_e/step_three_filling_in_the_claim_form.htm

 

You are the claimant, just your details in that box.

 

They are the defendant, so their details in the next box. Make sure it is the head office (legal) address: Shop Direct Ltd, Skyways House, Speke Rd, Speke, Liverpool, Merseyside L70 1AB

 

I would not put 'unlawful charges'. I really don't want to word the claim for you but it should be something along the lines of 'the defendant applied charges to the account which I believe were unfair (because)... " and mention the 2006 statement by the OFT on what constituted fair charges. I've done several of these now and every one is different so I can't even suggest a basic template. I've also added "A letter before action was sent on Xxx 00 2015, the defendant failed to respond to this."" on a couple, where it applies

 

Value: Mine have been on the lines of "£000.00 of charges plus £000.00 interest in restitution at 00.0%, the rate they applied at the time these charges were made. (As at 00/00/15, increasing by 0.0000% per day until settled)." If you're not asking for a set interest rate in restitution then just put the value of the charges. Just how the 8% is worked out I do not know as I've not had a claim without a set rate.

Be good to those who give you advice that helps - click the star to give them your thanks by way of a reputation credit.

 

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My credit card charges reclaims were worded as follows

 

"Money Claim for return of credit card account default charges and interest in restitution on those charges."

 

 

Simples. Any other detail is for your POC and witness statements

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  • 5 months later...

Hi everyone,

 

Not been on here in awhile, had a lot going on. We had a death in the family and also moved address. I completely forgot about LittleWoods cliam until I had a look at a time when letter from Lowell.

 

They said they sent my debt to BW Legal, I also got a letter from BW Legal saying they will issue a claim. I'll upload it so everyone can see.

 

Would like some help on where to go from here.

 

Thanks

Andrew

We live in a world where seeing is not believing, where only a few know what really happened.

NatWest Problem *****Refunded*****

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Well they say will

 

And as this is a post apr2007 (2010 online tickbox)

That CCA looks OK too

I take it your aborted claim is more than their claimed total?

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I was thinking of sending a CCA to gain some time?

 

Andrew

 

you already have done this no need to duplicate as you will show them that you are not confident Post 108 tells you it is o.k., a tick is all that is needed post 2006/7

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no never do that...

 

 

 

you could send them a copy of your spread and basically say bugger off I will be counter claiming for the enclosed should you ever proceed to court.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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If you never sent the N1 form off, you could recommence your claim

 

Start with an updated LBA giving them 14 days to respond positively then put in your N1

PLEASE HELP US TO KEEP THIS SITE RUNNING

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Sorry for the late reply, been busy with moving. I'd like to start the claim again, I never sent the n1 off. So what should I change in my Lba?

 

Also what should I tell BW Legal?

 

Thanks

Andrew

We live in a world where seeing is not believing, where only a few know what really happened.

NatWest Problem *****Refunded*****

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  • 3 weeks later...

Hi everyone

 

I sent a letter to BW Legal to let them know I was planning to take littlewoods to court but they have gone ahead anyway.

 

I've only today found out that they have sent court papers to my old address.

 

The claim form says issue date 08/09/2015. I got a notice from BW Legal telling me what they've done dated the 09/09/2015.

 

It's been ages since I last looked at what I would need to do in court.

 

I want to get as much time as I can to research again.

 

I want to send the Acknowledgment of service off.

 

Should I put my new address on the AOS and send it with a letter explaining why there's a different address?

 

Also when sending the AOS do I cut the response pack bit off using the dotted line?

 

Would really like some help with this.

I want to see if I can get Legal aid on this case,

because I'm only on benefits and can't afford aid.

 

I will upload the claim form so you can see what they've said.

 

Many Thanks

Andrew

We live in a world where seeing is not believing, where only a few know what really happened.

NatWest Problem *****Refunded*****

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can you fill this out

http://www.consumeractiongroup.co.uk/forum/showthread.php?419198-You-have-received-a-Claim-What-you-need-to-do.-**UPDATED-December-2014**

 

and copy and paste the Q&A back here please

 

and you don't use the form

 

you use the MCOL website.

 

but lets have the info first please

 

then we'll advise

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Here is the Q&A, should I now login and complete the acknowledgement of service?

 

Name of the Claimant ? LOWELL PORTFOLIO 1 LTD

Date of issue 08 September 2015

 

Date of issue 08.09.2015 + 19 days ( 5 day for service + 14 days to acknowledge) = 27.09.2015 + 14 days to submit defence = 11.10.2015 (33 days in total)

****DATE FOR FILING DEF 4pm FRIDAY 9th October.****

 

What is the claim for –

 

1.The Claimant's Claim is for the sum of £292.95 being monies due from the Defendant to the Claimant

under a Home Shopping agreement regulated by the Consumer Credit Act 1974 between the Defendant

and Shop Direct Finance Company Limited under account reference 00000000

and assigned to the Claimant on 04/02/2015 notice of which has been given to the Defendant.

 

2.The Defendant failed to maintain the contractual payment under the terms of the agreement

and a default notice has been served and not complied with.

 

3.The claim also includes statutory interest pursuant to section 69 of the County Courts Act 1984

at the rate of 8.00% per annum (a daily rate of £0.06 from the date of assignment of the agreement

to 06/09/2015 being an amount of £12.90.

 

What is the value of the claim? £390.85

Is the claim for a current account (Overdraft) or credit/loan account or mobile phone account? catalogue

When did you enter into the original agreement before or after 2007? After 2007

 

Has the claim been issued by the original creditor

or was the account assigned and it is the Debt purchaser who has issued the claim. Debt purchaser

 

Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware and I did receive a Notice of Assignment

Did you receive a Default Notice from the original creditor? Yes

Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? Yes

Why did you cease payments?

Couldn't afford to pay the payments at the time,

then later found out that I shouldn't of been charged that much to start with.

So I made a complaint and continued to cease payment.

What was the date of your last payment? 14.08.2014

Was there a dispute with the original creditor that remains unresolved? Yes

Did you communicate any financial problems to the original creditor

and make any attempt to enter into a debt management plan? I entered into a debt management plan

We live in a world where seeing is not believing, where only a few know what really happened.

NatWest Problem *****Refunded*****

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note correct def filing date.

 

 

yes go ack the claim on MCOL website

defend all

leave juris unticked

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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right so back to post 107 onwards

 

did you try and frighten them away by sending a copy of your spread to frighten them away?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I left sending it a bit late and couldn't find my spread in time, so I just sent the following.

 

Dear Sir/Madam

 

I am in receipt of your letter relating to the above account. I would like to make you aware that I am currently seeking legal advice from my local citizens advice bureau about taking Littlewood’s to small claims court over unfair fees that amount to over £400 with 8% interest.

 

I am also drafting my LBA letter for Littlewood’s and will be sending it in due time. I would suggest that you hold off on court proceedings until the outcome of my case with Littlewood’s.

 

I look forward to hearing from you.

 

I sent it second class recorded delivery on the 08.09.2015, they received it on the 09.09.2015.

 

 

Andrew

We live in a world where seeing is not believing, where only a few know what really happened.

NatWest Problem *****Refunded*****

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Should I send a CPR31.14 request and ask for what was mentioned in the particulars of claim?

 

 

Thanks

Andrew

 

Wouldn't do any harm and you can refer to it within your defence.

 

Andy

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