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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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    • unclebulgaria67
      Worst shoplifter ever

      By unclebulgaria67 · Posted

      Nothing will happen in regard to this one shoplifting event, other than Sainsburys won't let you shop in this store again.   But, if you continued to shoplift, then the consequences are more serious. Local to me, there  is a town where about 13 people have been banned from shopping in many of the shops. They are subject to some form of order, where if they set foot in any of the stores, they will be subject to arrest by Police.  
    • Nicky Boy
      31J Entering and stopping in a box junction when prohibited

      By Nicky Boy · Posted

      Agree with DX, Sadly, from the pics, it looks like you're bang to rights😪 The rules are very explicit. Before entering the box, you must ensure that you are able to completely exit. It looks like the car in front may have moved a couple of feet and tempted you to set off, but when you did that, there still wasn't enough room to completely exit the box. By all means ask to see the video evidence, but saying you had to stop because the vehicle in front stopped, isn't a valid defence.
    • honeybee13
      Worst shoplifter ever

      By honeybee13 · Posted

      Hello, welcome to CAG. I imagine the letter that the security guards talked about will be a letter from a company or lawyers who specialise in trying to extract money from shoplifters. I think Sainsbury's use DWF solicitors, otherwise it could be a company like RLP. It won't be a 'fine', only the police can do that. Look at this as a parallel 'justice' system that doesn't involve the plice. If you read around the forum for other cases of shoplifting, you'll get the idea of how this all works. If you think your behaviour has become compulsive, we suggest having a chat with your GP who should get you help for this. Best, HB
    • tobyjugg2
      The Power Of Nature.Wild Weather.Climate Change.

      By tobyjugg2 · Posted

      despite our wettest 18 months on record,  Low levels of rain and snow have cut Canada’s hydropower production, forcing it to increase electricity imports from the U.S.   - NYT
    • Crazydog22
      Worst shoplifter ever

      By Crazydog22 · Posted

      Hi all…. i was wondering if someone could help me. I am ashamed I have been caught shoplifting from Sainsbury’s by two undercover security guards who I suspect have been following me for a week now… I have been impulsively shoplifting due to what I think could have become an addiction of some kind. I am ashamed of what I had been doing and I do believe being caught has been for the greater good. i was taken to a room and asked to empty my bag, the guards were slightly rude but I complied with them politely as I know they are just doing their job and I am in the wrong. They retrieved my address, name, birthdate and took a photo of me, they asked me how many times I had shoplifted and I said twice and I didn’t want to be foolish and say just once. They issued me a letter of ban from the store and if I was caught in the store again the police would be called. They told me I would be paying 2x what I had stolen today as the goods had been damage which I am guessing is stole around £65 worth roughly. I did offer to pay for the items I had stolen on the day but they declined. They did not call the police but let me leave after claiming I was a lucky person. They told me to expect a letter in the post and that I “would be smart not to ignore it”  what should I be expecting in the post from them? I am aware from reading a lot online about security costs.. people mentioned to ignore these costs however as I had damaged the labelling on the goods should I still comply and pay the fines ?  kind regards awful shoplifter

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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

EE not everything everywhere. Why can't I get a signal box?

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Deadyankee

Deadyankee

Posted
Posted

I am three weeks into a contract with ee. They sold me based on good coverage at home, but the reality is I have to go to my back door or outside to get a signal. They say on postcode checker on 2g only coverage in a commercial building is variable. But they won't supply a signal box to my home saying that I don't qualify.

 

I written emails to executive, most of the directors, escalated it through the call centre and got no where.

 

Any ideas?

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Deadyankee

Deadyankee

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In store on the 9th may. It was a new contract and I was told could expect 3G/4G at my postcode. The reality is my house and street is in a coverage blackspot, I don't want to cancel I just want a measly signal box so I can the phone at home. But they are the only company who restrict them, for what reason I do not know.

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Conniff

Conniff

Posted
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Send them a letter by recorded delivery telling them of your problem and asking again for them to send you a box. If they respond, you should write again telling them you will purchase one and bill them for it or you will cancel the contract as not of satisfactory quality.

 

 

Buy one on ebay and send the bill to them. If they refuse to refund, send them a warning that your will take court action.

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2ltr16valve

2ltr16valve

Posted
Posted

I have had my contract for 18 months now. When EE 4g first hit. I've noticed I've gone from full reception to 1 bar over the last 3-4 months. My partner is with orange and lives with me and has the same issue but on 3G. Yet they completely refuse to accept there is an issue.

Just tell me to go to a store and swap out our SIM cards as they both must be faulty !! Who would think huh.

 

Try a complaint to the CEO office bud.

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BazzaS

BazzaS

Posted
Posted
Send them a letter by recorded delivery telling them of your problem and asking again for them to send you a box. If they respond, you should write again telling them you will purchase one and bill them for it or you will cancel the contract as not of satisfactory quality.

 

 

Buy one on ebay and send the bill to them. If they refuse to refund, send them a warning that your will take court action.

 

EE signal box is a femtocell.

If you buy one on ebay, you'd still need to get EE to provision it at their end - do you think they'll do this?

Probably not if they've declined you a signal box already.

I don't see how buying one on ebay will help.

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Deadyankee

Deadyankee

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I've emailed him twice and executive complaints but had nothing back. Grrr. Sent off a letter today.

 

Yes they would need to activate the box. I don't know why they are being so anti-helpful when there's clearly a problem. I think they've given too many away in the past and now they are on lockdown.

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Conniff

Conniff

Posted
Posted

In that case it is time for you to take the initiative and send a letter by recorded delivery marked at the top of the letter in bold Official Complaint. they must respond to this and have set time in which to do so.

If the result of the complaint doesn't go in your favour, then tell them you are leaving and go somewhere else.

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  • 2 weeks later...
Conniff

Conniff

Posted
Posted

Try one last time using recorded delivery, put copies of all the evidence you have in the letter and what the area calculator tells you.

Ask them again if you can have a box. Tell them that if you haven't received one by the end of June, you will be ending your contract with them as it is not as advertised nore fit for purpose and add that you be cancelling your dd at the end of the month. Also say you want a bill sent to you for the outstanding calls made only.

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Deadyankee

Deadyankee

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Didn't need to mate.

 

Executive complaints got in touch, offered a signal box and 3 months line rental. I hope that tech support jay is reading and I would just like to let him know he can do one. He categorically told me I wouldn't be getting a signal box, lol.

 

I was surprised the complaints team were so delayed in getting back to me.

 

Thanks guys.

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