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rebel11

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rebel11 last won the day on October 30 2014

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About rebel11

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  1. Hi JohnJordan The following applies to online transactions:- https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/265898/consumer-contracts-information-cancellation-and-additional-payments-regulations-2013.pdf You could write a Formal Letter of Complaint, mark it as such. Explain what's happened, how they have let you down and what you want them to do. Send it to:- Mr Michael Sharp Chief Executive Debenhams michael.sharp@debenhams.com
  2. I think you need to deal with the 'matter in hand', you can deal with the contents of the letter later by complaining to the CEO of the rail company. If you can't settle the matter and it's heard by the court, I don't think the Judge will consider the contents of the letter at all.
  3. Hi Accused Welcome to CAG Sounds like an overzealous security guard, you should definately complain. No doubt CCTV will back up your complaint. Write a Formal Letter of Complaint, mark it as such. Explain what's happened, how they have let you down and what you want them to do. Point out that your family spends thousands of pounds at ASDA each year. Send it to:- Mr Andy Clarke Chief Executive ASDA UK andy.clarke@asda.co.uk New thread created.
  4. rebel11

    Football

    We lost again, not great. The clearance was a great goal for LFC.
  5. Once this gets resolved, you should write a Formal Letter of Complaint mark it as such. Explain what's happened, how they have let you down and what you want them to do (maybe some vouchers as a gesture of goodwill). Send the email to:- Mr Sebastian James Chief Executive Dixons Carphone Sebastian.James@dixons.co .uk
  6. Keep checking every couple of days so the bank don't forget.
  7. Yep thanks, hope you had a great one too. Start with £200, see how it goes from there.
  8. Hi lily Welcome to CAG It might be that you need to write to the TNT CEO in Italy, but I'm sure TNT UK can pass on your email. Write a Formal Letter of Complaint, mark it as such. Explain what's happened, how they have let you down and what you want them to do. Email it to:- Mr Nick Wells Chief Executive TNT Post nick.wells@tntpost.co.uk Let us know what he says.
  9. City Link customers are being urged to collect parcels from depots on Monday. The firm also said parcel depots would "remain open for a short period of time" to enable customers and intended recipients to collect their parcels. Sky saying one million parcels still at their depots. http://www.bbc.co.uk/news/business-30621884
  10. Police called to home of Jan and Julia Tshabalala on Christmas morning Relative and neighbour discovered couple's bodies in West Sussex house Their two children, who had disabilities, were not at home at the time Hours earlier the children had Christmas dinner with their parents Thought that the couple were found dead after an apparent suicide pact http://www.dailymail.co.uk/news/article-2887735/Husband-wife-two-young-children-died-Christmas-morning-suicide-pact-deep-financial-trouble.html
  11. If it's the first time it is very, very unlikely, almost zero per cent chance of going to jail. Correct on fare evasion, ran or walked, doesn't matter. They will issue a summons, don't worry about what they are going to do, you need to use every avenue to get an out of court settlement, write to them, lets see what they say.
  12. It is very, very unlikely they will involve the police because of the amount involved.
  13. Silverfox and the team will provide further guidance shortly. They say all sorts of stuff to 'force' you to pay.
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