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Found 6 results

  1. Hi everyone I use a courier company, i will call "TPC", who in turn use DPD. I have to say on the whole the past few years has been event free but a few months ago we sent a 3D printer to someone to use and it was smashed up really badly. The recipient took photos and has emailed us stating the damage was beyond dropping in his view and we have loads of photos of the box damaged etc. I reported the issue immediately and TPC were originally very sympathetic etc. I have to say I was shocked at the damage, you would have had to try really hard to do what they did. As the client
  2. City Link customers are being urged to collect parcels from depots on Monday. The firm also said parcel depots would "remain open for a short period of time" to enable customers and intended recipients to collect their parcels. Sky saying one million parcels still at their depots. http://www.bbc.co.uk/news/business-30621884
  3. Hi, I was wondering if anyone has any experience with this. I live in London (Ealing) and I've been having some problems with my postman - or postmen as I'm not sure if it's the same one. Specifically on three separate occasions I've had them throw a parcel through an open window because it wouldn't fit through the letter box. My bathroom has one of those small windows at the top of the window frame that we usually leave open during the day and the postmen evidently seem to think that if a package doesn't fit through the letter box it's fair game to just lump it through the window. The f
  4. Hi im in dispute about whether or not a letter i received posted in a UK Mail pre paid envelope was sent by first class or buisness class. the envelope has this on it UKMail express parcels & mail S C9 1008 tried to find out via Royal Mail who directed me to UK Mail, but UK Mail's website does not show delivery times for the S C9 code! can anyone help with my query?
  5. The PO get more expensive and less reliable every day, imho: I sent £40 worth or collectable Powere Rangers to an Ebay buyer, which were never delivered, so I had to refund the buyer. On filling out the compo form I notice that the PO will only pay what the items cost me, and I have to provide proof of this! I believe this is wrong for more than one reason: * I paid for a service, they did not provide it, I think I deserve something back * When sending the goods I was asked 'what are the items WORTH? Not what did they cost me. So I think I have been mislead as to what I was cover
  6. Hi guys, Im a regular ebay buyer. From spare fuses, to more expensive items (car body parts / TVs ETC). When i first moved into my property I had LOADS of items go missing... Royal mail were no help for me, but I got my money back / item delivered by following eBay / PayPal resolution scheme. I told my local delivery office "DO NOT LEAVE PARCELS OUTSIDE, REDCARD ME AND I WILL COLLECT THEM." for about six months everything appeared to go ok. Then I began to loose odd items in the post (credit card statements / bank statements / ETC) so i got in touch with royal mail again, and o
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