Hello, I'm having a horrible experience with TNT and i had to share, we will never used them again.
My sister sent 8 suitcases from italy to uk, payed 400 euro.
On the 24th december 7 suitcases arrived, which one has been completly broken, the whole frame is in pieces. One of the bags has been open,the padlock is gone and many items are missing from the bag. They changed the tracking number without letting us know. We called tnt, they don't know where the last bag is, they didn't offer any solution apart from wait and we will call you back,bu. At this point we would be happy if the bag